Gartner Tech Support Study Online -- Back in TidBITS-299, we reported on a study by the Gartner Group that found technical support costs for Macs lower than those for Windows machines. Although Apple quickly set up an 800 number for requesting copies of the study, international readers will be happy to know Apple has put a summary of the study on the Web. Apple has selectively emphasized some of the information, but the Web page does provide handy material for the eternal Mac versus Windows debate. Official reprints of the study are still available at 800/232-9335. [GD]
ChronoSync Secret Menubar Shortcut
For a quick way to run a ChronoSync document without opening it, use the ChronoSync menu in the menubar. Select "Show ChronoSync menu in menubar" in ChronoSync's General Preferences window to activate the menu bar menu. Once activated, you'll see the ChronoSync circling arrows icon in the menu bar, at the top right of your screen.
You can open any scheduled ChronoSync document directly from the menu bar. If you hold down the Option key while selecting a ChronoSync document, the synchronization will run immediately without the ChronoSync document opening.
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- Study Finds Macs Cheaper to Support (16 Oct 95)
Published in TidBITS 308.
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