Gartner Tech Support Study Online -- Back in TidBITS-299, we reported on a study by the Gartner Group that found technical support costs for Macs lower than those for Windows machines. Although Apple quickly set up an 800 number for requesting copies of the study, international readers will be happy to know Apple has put a summary of the study on the Web. Apple has selectively emphasized some of the information, but the Web page does provide handy material for the eternal Mac versus Windows debate. Official reprints of the study are still available at 800/232-9335. [GD]
Data Tables in Microsoft Excel 2008
Data Tables let you see how the results of a formula change as its underlying variables change. After entering data, select the entire table and choose Data > Table. Then tell Excel which row input cell and column input cells you want the table to use. Finally, click OK. Excel will crunch the numbers and present a new Data Table.
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- Study Finds Macs Cheaper to Support (16 Oct 95)
Published in TidBITS 308.
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