Gartner Tech Support Study Online -- Back in TidBITS-299, we reported on a study by the Gartner Group that found technical support costs for Macs lower than those for Windows machines. Although Apple quickly set up an 800 number for requesting copies of the study, international readers will be happy to know Apple has put a summary of the study on the Web. Apple has selectively emphasized some of the information, but the Web page does provide handy material for the eternal Mac versus Windows debate. Official reprints of the study are still available at 800/232-9335. [GD]
Find Your Mac's Serial Number
Want to check your Mac's serial number quickly and easily? Select About This Mac from the Apple menu, and click on the text directly below "Mac OS X" that reads "Version 10.x.x." Click once and you'll get a build number which is more specific information about the software. Click twice, and you'll get your Mac's serial number.
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- Study Finds Macs Cheaper to Support (16 Oct 95)
Published in TidBITS 308.
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