Gartner Tech Support Study Online -- Back in TidBITS-299, we reported on a study by the Gartner Group that found technical support costs for Macs lower than those for Windows machines. Although Apple quickly set up an 800 number for requesting copies of the study, international readers will be happy to know Apple has put a summary of the study on the Web. Apple has selectively emphasized some of the information, but the Web page does provide handy material for the eternal Mac versus Windows debate. Official reprints of the study are still available at 800/232-9335. [GD]
Copy Before Submitting Web Forms
Filling in Web forms (like the one used to submit this tip) can be a bit of a gamble - you put in your pearls of wisdom, perhaps only to lose them all if the Web page flakes out or the browser crashes. Instead of losing all your text, "save" it by pressing Command-A to select all and then Command-C to copy the selected text to the clipboard. Do this periodically as you type and before you click Submit, and you may "save" yourself from a lot of frustration. It takes just a second to do, and the first time you need to rely on it to paste back in lost text, you'll feel smart.
- Study Finds Macs Cheaper to Support (16 Oct 95)
Published in TidBITS 308.
Subscribe to our weekly email edition.
- PageMill Demo
- Symantec Announces Java Tools
- Not All that Flickers is Gold
- More Secure Mac Web Servers
- It Takes Two to Tango
- PPP Comments & Updates
- Holiday Lights
- Shopping Online
- Retro Software: Everything Old Is New Again
- The Short Unhappy Life of Online in Europe
- Quicken 6 Follow-up
- 10th Annual SF Macworld Netter's Dinner