Gartner Tech Support Study Online -- Back in TidBITS-299, we reported on a study by the Gartner Group that found technical support costs for Macs lower than those for Windows machines. Although Apple quickly set up an 800 number for requesting copies of the study, international readers will be happy to know Apple has put a summary of the study on the Web. Apple has selectively emphasized some of the information, but the Web page does provide handy material for the eternal Mac versus Windows debate. Official reprints of the study are still available at 800/232-9335. [GD]
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Verify Turned-Off Apple Wireless Keyboard
Can't tell if you've turned off your Apple Wireless Keyboard to prevent it from waking up an iOS device or running down its batteries? Tap the Caps Lock key, and if it illuminates, the keyboard is on; otherwise not.
- Study Finds Macs Cheaper to Support (16 Oct 95)
Published in TidBITS 308.
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