Gartner Tech Support Study Online -- Back in TidBITS-299, we reported on a study by the Gartner Group that found technical support costs for Macs lower than those for Windows machines. Although Apple quickly set up an 800 number for requesting copies of the study, international readers will be happy to know Apple has put a summary of the study on the Web. Apple has selectively emphasized some of the information, but the Web page does provide handy material for the eternal Mac versus Windows debate. Official reprints of the study are still available at 800/232-9335. [GD]
Find Wi-Fi Networks with VirusBarrier X6
If you're in a location with multiple Wi-Fi networks, it can be hard to figure out which is the best one to connect to. VirusBarrier X6 can help - open the program's Network window to view a list of available Wi-Fi networks, complete with the name, channel, and signal strength of each.
- Study Finds Macs Cheaper to Support (16 Oct 95)
Published in TidBITS 308.
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