The Wall Street Journal has published a detailed look inside Apple’s retail store operation, giving us a glimpse at a workforce that is well-trained and tightly controlled. If you’ve ever wondered what it’s like to work in an Apple store, or just how Apple hit on its wildly successful approach after years of languishing in computer superstores, click through from the Google search results (the only way in for those who don’t subscribe to the Wall Street Journal).follow link
Springy Dock Tricks
If you drag a file and hover over Dock icons, various useful things happen which are similar to Finder springing. If it's a window, the window un-minimizes from the Dock. If it's a stack, the corresponding folder in the Finder opens. If it's the Finder, it brings the Finder to the foreground and opens a window if one doesn't exist already. But the coolest (and most hidden) springing trick is if you hover over an application and press the Space bar, the application comes to the foreground. This is great for things like grabbing a file from somewhere to drop into a Mail composition window that's otherwise hidden. Grab the file you want, hover over the Mail icon, press the Space bar, and Mail comes to the front for you to drop the file into the compose window. Be sure that Spring-Loaded Folders and Windows is enabled in the Finder Preferences window.
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Wall Street Journal Examines Apple’s Retail Operations
Secrets From Apple's Genius Bar: Full Loyalty, No Negativity
Yukari Iwatani Kane; Sherr, Ian. Wall Street Journal (Online) [New York, N.Y] 15 June 2011
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