The Wall Street Journal has published a detailed look inside Apple’s retail store operation, giving us a glimpse at a workforce that is well-trained and tightly controlled. If you’ve ever wondered what it’s like to work in an Apple store, or just how Apple hit on its wildly successful approach after years of languishing in computer superstores, click through from the Google search results (the only way in for those who don’t subscribe to the Wall Street Journal).follow link
Go Back and Forth Fast in Preview
If you're reading a PDF in Apple's Preview software, and you follow a bookmark or an internal link to move around within the PDF, you can quickly return to where you were by pressing the keyboard shortcut Command-[ (that's Command-Left Bracket). Or, you can choose Go > Back.
The command works iteratively, so you can go back to just the previously viewed page or if you issue the command again, to the page before that, and so on. There's also an equivalent Go > Forward (Command-]).
Wall Street Journal Examines Apple’s Retail Operations
Secrets From Apple's Genius Bar: Full Loyalty, No Negativity
Yukari Iwatani Kane; Sherr, Ian. Wall Street Journal (Online) [New York, N.Y] 15 June 2011
Now, get that card and have at it!