The Wall Street Journal has published a detailed look inside Apple’s retail store operation, giving us a glimpse at a workforce that is well-trained and tightly controlled. If you’ve ever wondered what it’s like to work in an Apple store, or just how Apple hit on its wildly successful approach after years of languishing in computer superstores, click through from the Google search results (the only way in for those who don’t subscribe to the Wall Street Journal).follow link
Undelete an iPhone Voicemail Message
There's no Command-Z in the Phone app, but you may be able to retrieve a deleted voicemail message: Open the Voicemail screen in the Phone app. At the bottom of the screen, tap Deleted Messages. To restore a listed message, tap it and then click Undelete.
Wall Street Journal Examines Apple’s Retail Operations
Secrets From Apple's Genius Bar: Full Loyalty, No Negativity
Yukari Iwatani Kane; Sherr, Ian. Wall Street Journal (Online) [New York, N.Y] 15 June 2011
Now, get that card and have at it!