The Wall Street Journal has published a detailed look inside Apple’s retail store operation, giving us a glimpse at a workforce that is well-trained and tightly controlled. If you’ve ever wondered what it’s like to work in an Apple store, or just how Apple hit on its wildly successful approach after years of languishing in computer superstores, click through from the Google search results (the only way in for those who don’t subscribe to the Wall Street Journal).follow link
Mysteriously Moving Margins in Word
In Microsoft Word 2008 (and older versions), if you put your cursor in a paragraph and then move a tab or indent marker in the ruler, the change applies to just that paragraph. If your markers are closely spaced, you may have trouble grabbing the right one, and inadvertently work with tabs when you want to work with indents, or vice-versa. The solution is to hover your mouse over the marker until a yellow tooltip confirms which element you're about to drag.
I recently came to appreciate the importance of waiting for those tooltips: a document mysteriously reset its margins several times while I was under deadline pressure, causing a variety of problems. After several hours of puzzlement, I had my "doh!" moment: I had been dragging a margin marker when I thought I was dragging an indent marker.
When it comes to moving markers in the Word ruler, the moral of the story is always to hover, read, and only then drag.
Wall Street Journal Examines Apple’s Retail Operations
Secrets From Apple's Genius Bar: Full Loyalty, No Negativity
Yukari Iwatani Kane; Sherr, Ian. Wall Street Journal (Online) [New York, N.Y] 15 June 2011
Now, get that card and have at it!