Study Finds Macs Cheaper to Support -- A study of technical support costs in corporate computing by Gartner Group Consulting Services found no incremental costs for companies supporting both the Mac and Windows platforms, as opposed to the cost of supporting Windows alone. In addition, the study found supporting Macs costs 25 percent less than supporting Windows, and that the higher the percentage of Macintosh computers in an organization, the lower the total technical support costs. It's worth noting the study was completed before Windows 95 was available, so the costs of upgrading to Windows 95 and its long-term support aren't included. [GD]
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Using the Application Switcher to open files can sometimes be faster than hunting for an Application's window or searching through a jam packed Dock for an Application's icon. First grab your file, press Command-Tab, and then drop the file onto the desired application's icon to open it within that program.
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Study Finds Macs Cheaper to Support
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