Study Finds Macs Cheaper to Support -- A study of technical support costs in corporate computing by Gartner Group Consulting Services found no incremental costs for companies supporting both the Mac and Windows platforms, as opposed to the cost of supporting Windows alone. In addition, the study found supporting Macs costs 25 percent less than supporting Windows, and that the higher the percentage of Macintosh computers in an organization, the lower the total technical support costs. It's worth noting the study was completed before Windows 95 was available, so the costs of upgrading to Windows 95 and its long-term support aren't included. [GD]
Fun Way to Send Attachments in Mail
If you're working in a file that you want to attach to a message in Apple Mail, you can transfer the file to Mail easily: From the title bar of the file's window, drag the little proxy icon to Mail's icon on the Dock. Your Mac will make Mail the active application and open a new outgoing message, with the file attached.
(If your icon won't drag, the file probably isn't saved.)