Study Finds Macs Cheaper to Support -- A study of technical support costs in corporate computing by Gartner Group Consulting Services found no incremental costs for companies supporting both the Mac and Windows platforms, as opposed to the cost of supporting Windows alone. In addition, the study found supporting Macs costs 25 percent less than supporting Windows, and that the higher the percentage of Macintosh computers in an organization, the lower the total technical support costs. It's worth noting the study was completed before Windows 95 was available, so the costs of upgrading to Windows 95 and its long-term support aren't included. [GD]
Edit Remote Files in Your Favorite Utility with Fetch
If you use the Fetch FTP client and want to, for instance, edit remote .html files with one application but .css files with another, you can set this up easily: In Fetch, select a .html file and click the Get Info button on the toolbar. In the Get Info window, in the Transfer Option section, choose your desired program from the "Edit files like this with" pop-up menu. Repeat the procedure for a .css file, and you're ready to go!
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