Study Finds Macs Cheaper to Support -- A study of technical support costs in corporate computing by Gartner Group Consulting Services found no incremental costs for companies supporting both the Mac and Windows platforms, as opposed to the cost of supporting Windows alone. In addition, the study found supporting Macs costs 25 percent less than supporting Windows, and that the higher the percentage of Macintosh computers in an organization, the lower the total technical support costs. It's worth noting the study was completed before Windows 95 was available, so the costs of upgrading to Windows 95 and its long-term support aren't included. [GD]
How to Make an iPhone Screenshot
Want to take a screenshot of something on your iPhone or iPod touch? Press the Home button and Power button briefly at the same time, and an image of your screen will be saved to the Photos app (and will sync with iPhoto when you next connect). Don't hold the buttons too long or your device will either power down or reboot.