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View Extra Audio Details in Snow Leopard

In Snow Leopard, Option-clicking the Volume icon in the menu bar displays a list of sound input and output devices. Choose one to switch to it; it's much easier than using the Sound preference pane. Also, hold Shift and click the icon to set the system volume, which is separate from the general output volume.

Submitted by
Doug McLean

 

 

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Study Finds Macs Cheaper to Support

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Study Finds Macs Cheaper to Support -- A study of technical support costs in corporate computing by Gartner Group Consulting Services found no incremental costs for companies supporting both the Mac and Windows platforms, as opposed to the cost of supporting Windows alone. In addition, the study found supporting Macs costs 25 percent less than supporting Windows, and that the higher the percentage of Macintosh computers in an organization, the lower the total technical support costs. It's worth noting the study was completed before Windows 95 was available, so the costs of upgrading to Windows 95 and its long-term support aren't included. [GD]

 

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