Study Finds Macs Cheaper to Support -- A study of technical support costs in corporate computing by Gartner Group Consulting Services found no incremental costs for companies supporting both the Mac and Windows platforms, as opposed to the cost of supporting Windows alone. In addition, the study found supporting Macs costs 25 percent less than supporting Windows, and that the higher the percentage of Macintosh computers in an organization, the lower the total technical support costs. It's worth noting the study was completed before Windows 95 was available, so the costs of upgrading to Windows 95 and its long-term support aren't included. [GD]
Time for a Fetch Refresh?
In the Fetch FTP client, if you see a time stamp like "As of 6/19/10 2:29 PM" above the file list, that means that Fetch is re-using a file list it downloaded earlier. Click the swooshing-arrow refresh button (located beside the time stamp) to refresh the list.
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