Study Finds Macs Cheaper to Support -- A study of technical support costs in corporate computing by Gartner Group Consulting Services found no incremental costs for companies supporting both the Mac and Windows platforms, as opposed to the cost of supporting Windows alone. In addition, the study found supporting Macs costs 25 percent less than supporting Windows, and that the higher the percentage of Macintosh computers in an organization, the lower the total technical support costs. It's worth noting the study was completed before Windows 95 was available, so the costs of upgrading to Windows 95 and its long-term support aren't included. [GD]
Viewing Wi-Fi Details in Snow Leopard
In Snow Leopard, hold down the Option key before clicking the AirPort menu. Doing so reveals additional technical details including which standards, speeds, and frequencies you're using to connect, as well as what's in use by other networks. With the Option key held down and with a network already joined, the AirPort menu reveals seven pieces of information: the PHY Mode, the MAC (Media Access Control) address, the channel and band in use, the security method that's in use, the RSSI (Received Signal Strength Indication) measurement, the transmit rate, and the MCS Index. In Leopard, some, but not all, of these details are revealed by Option-clicking the AirPort menu.