Apple Announces Next-Day Support on eWorld -- Ten months after introducing eWorld as its own online service, Apple is finally rolling out official forum-based online support. "Ask Apple" promises official responses from Apple support professionals by the next business day at no cost (other than normal eWorld subscription fees), and is being rolled into Apple's existing eWorld forum and support offerings. Online support is certainly cheaper for Apple than telephone support and is in many ways a more efficient means of dealing with customer support issues. We applaud Apple for making this move but have only one question: why did this take so long? [GD]
Track Changes Dates Reset on Save As in Word 2008
If you regularly use the Save As feature to create new drafts while working in Word 2008, you might notice that with Track Changes enabled, previously time-stamped comments and edits have their times reset to the Save As date and time. Work around this by sticking with your original file, but using Save As (or just File > Duplicate in the Finder) to make backup copies.
Apple Announces Next-Day Support on eWorld
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