Apple Announces Next-Day Support on eWorld -- Ten months after introducing eWorld as its own online service, Apple is finally rolling out official forum-based online support. "Ask Apple" promises official responses from Apple support professionals by the next business day at no cost (other than normal eWorld subscription fees), and is being rolled into Apple's existing eWorld forum and support offerings. Online support is certainly cheaper for Apple than telephone support and is in many ways a more efficient means of dealing with customer support issues. We applaud Apple for making this move but have only one question: why did this take so long? [GD]
Fill in Gaps in Pear Note
If you ever find yourself zoning out during a meeting or class, only later to realize that you forgot to take notes for 20 minutes, Pear Note makes it easy to fill in those gaps. To do so:
- Open your Pear Note document.
- Hit play.
- Click on the last text you did type to jump to that point in the recording.
- Click the lock to unlock the text of the note.
- Take notes on the part you missed.
Your new notes will be synced to the recording just as if you'd taken them live with the rest of your notes.
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