Apple Announces Next-Day Support on eWorld -- Ten months after introducing eWorld as its own online service, Apple is finally rolling out official forum-based online support. "Ask Apple" promises official responses from Apple support professionals by the next business day at no cost (other than normal eWorld subscription fees), and is being rolled into Apple's existing eWorld forum and support offerings. Online support is certainly cheaper for Apple than telephone support and is in many ways a more efficient means of dealing with customer support issues. We applaud Apple for making this move but have only one question: why did this take so long? [GD]
Expose Shortcut for View All Windows
In Expose mode in Snow Leopard, press the Tab key to view all windows belonging to one application (equivalent to pressing F10 or Control-F3 on recent laptops). Press Tab again to switch between applications while remaining in Expose. You can also click an icon in the dock.