Apple Announces Next-Day Support on eWorld -- Ten months after introducing eWorld as its own online service, Apple is finally rolling out official forum-based online support. "Ask Apple" promises official responses from Apple support professionals by the next business day at no cost (other than normal eWorld subscription fees), and is being rolled into Apple's existing eWorld forum and support offerings. Online support is certainly cheaper for Apple than telephone support and is in many ways a more efficient means of dealing with customer support issues. We applaud Apple for making this move but have only one question: why did this take so long? [GD]
Cull Graphics Quickly with Preview
You're faced with a folder full of images, and you need to sort through them, trashing some number and keeping the rest. For a quick way to do that, select them all, and open them in Preview (in Leopard, at least). You'll get a single window with each graphic as an item in the drawer. Use the arrow keys to move from image to image, and when you see one you want to trash, press Command-Delete to move it from its source folder to the Finder's Trash. (Delete by itself just removes the picture from Preview's drawer.)
Apple Announces Next-Day Support on eWorld
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