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Pick an apple! 
 
Disable Caps Lock

If you find yourself pressing the Caps Lock key accidentally as much as I do, note that you can disable it entirely in Mac OS X. Open the Keyboard & Mouse preference pane, click the Modifier Keys button, and in the dialog that appears, select No Action from the Caps Lock pop-up menu. You could remap it to another modifier instead, but that might make using differently configured Macs more difficult.

 
 

Apple Announces Next-Day Support on eWorld

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Apple Announces Next-Day Support on eWorld -- Ten months after introducing eWorld as its own online service, Apple is finally rolling out official forum-based online support. "Ask Apple" promises official responses from Apple support professionals by the next business day at no cost (other than normal eWorld subscription fees), and is being rolled into Apple's existing eWorld forum and support offerings. Online support is certainly cheaper for Apple than telephone support and is in many ways a more efficient means of dealing with customer support issues. We applaud Apple for making this move but have only one question: why did this take so long? [GD]

 

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