Adapter Woes -- Having trouble getting your model M5140 PowerBook AC adapter replaced? We've received several reports since last week's article (see TidBITS-269) that some representatives at Apple's technical assistance center at 800/SOS-APPL have not been sufficiently informed about the program. A couple of readers also reported confusion at their local dealers' service shops. As I said in last week's article, I always recommend working with your local service provider unless for some reason you can't. To avoid confusion, be prepared to tell the technician or other representative that they can find details about the PowerBook 100 Series AC Adapter Customer Satisfaction Program on the March edition of the Service Source CD, in the 17-Mar dealer bulletin, or using customer satisfaction code PA995X. A helpful support manager at Apple's technical assistance center assures us that he's making sure his people are properly informed of the program. Remember that only M5140 AC adapters are involved. [MHA]
Add Notes to Pre-existing Recordings in Pear Note
While most people think of Pear Note as a tool for recording notes live, it can be used to take notes on pre-existing recordings as well. If you have an audio or video recording that you'd like to take notes on in Pear Note, simply:
- Drag the audio/video file to Pear Note and import it into a new document.
- Hit play.
- Click the lock to unlock the text of the note.
Now you can take notes that will be synced to the recording, just as if you'd recorded them live.
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- Adapt or Die - PowerBook AC Adapters (27 Mar 95)