Adapter Woes -- Having trouble getting your model M5140 PowerBook AC adapter replaced? We've received several reports since last week's article (see TidBITS-269) that some representatives at Apple's technical assistance center at 800/SOS-APPL have not been sufficiently informed about the program. A couple of readers also reported confusion at their local dealers' service shops. As I said in last week's article, I always recommend working with your local service provider unless for some reason you can't. To avoid confusion, be prepared to tell the technician or other representative that they can find details about the PowerBook 100 Series AC Adapter Customer Satisfaction Program on the March edition of the Service Source CD, in the 17-Mar dealer bulletin, or using customer satisfaction code PA995X. A helpful support manager at Apple's technical assistance center assures us that he's making sure his people are properly informed of the program. Remember that only M5140 AC adapters are involved. [MHA]
iCal Alerts You Can't Miss
Did you miss that tiny little iCal alert dialog? Use a more prominent Open File alarm.
First save an image, text file, sound, or movie that will really fill your screen and grab your attention.
Select an iCal event and choose Open File as the alert type. Choose your unmissable file as the one to open.
Set more alerts with more files to open for the same event if you like. You won't miss an appointment with one of these alerts!
- Adapt or Die - PowerBook AC Adapters (27 Mar 95)