Adapter Woes -- Having trouble getting your model M5140 PowerBook AC adapter replaced? We've received several reports since last week's article (see TidBITS-269) that some representatives at Apple's technical assistance center at 800/SOS-APPL have not been sufficiently informed about the program. A couple of readers also reported confusion at their local dealers' service shops. As I said in last week's article, I always recommend working with your local service provider unless for some reason you can't. To avoid confusion, be prepared to tell the technician or other representative that they can find details about the PowerBook 100 Series AC Adapter Customer Satisfaction Program on the March edition of the Service Source CD, in the 17-Mar dealer bulletin, or using customer satisfaction code PA995X. A helpful support manager at Apple's technical assistance center assures us that he's making sure his people are properly informed of the program. Remember that only M5140 AC adapters are involved. [MHA]
Extract Directly from Time Machine
Normally you use Time Machine to restore lost data in a file like this: within the Time Machine interface, you go back to the time the file was not yet messed up, and you restore it to replace the file you have now.
You can also elect to keep both, but the restored file takes the name and place of the current one. So, if you have made changes since the backup took place that you would like to keep, they are lost, or you have to mess around a bit to merge changes, rename files, and trash the unwanted one.
As an alternative, you can browse the Time Machine backup volume directly in the Finder like any normal disk, navigate through the chronological backup hierarchy, and find the file which contains the lost content.
Once you've found it, you can open it and the current version of the file side-by-side, and copy information from Time Machine's version of the file into the current one, without losing any content you put in it since the backup was made.
- Adapt or Die - PowerBook AC Adapters (27 Mar 95)