This article originally appeared in TidBITS on 2016-10-03 at 4:33 p.m.
The permanent URL for this article is: http://tidbits.com/article/16810
Include images: Off

ScanSnap Conflicts with Sierra Easily Avoided

by Adam C. Engst

In “ScanSnap Users Should Delay Sierra Upgrades [1]” (20 September 2016), we warned users of Fujitsu’s ScanSnap scanners to avoid upgrading to macOS 10.12 Sierra, based on the company’s dire predictions of potential data loss. Happily, it turns out that Fujitsu was just playing it safe until its engineers were able to pin down the exact conflicts, and they turn out to be far more minor than previously predicted.

In its updated notice, Fujitsu (a TidBITS sponsor) now outlines three activities that ScanSnap users should avoid [2] when running in Sierra:

For those looking for more information, Fujitsu has produced a detailed guide to all of the problems [3], complete with the operation in question, the color mode, the paper size, the image quality setting, and workarounds.

Practically speaking, if you use a ScanSnap scanner, you should verify that your scanning workflow doesn’t rely on an affected aspect of the ScanSnap software or A3 scans in Excellent mode. If not, you can safely upgrade to Sierra.

[1]: http://tidbits.com/article/16768
[2]: http://scansnapcommunity.com/features/14506-updated-notice-on-scansnap-compatibility-status-with-macos-sierra/
[3]: http://www.fujitsu.com/global/support/products/computing/peripheral/scanners/scansnap/faq/sierra02.html