Software and Support -- We've been thinking about the relationship between good software design and technical support, and rather than blather about it and then run follow-up articles, we are requesting opinions from those who have shipped software products. How do you minimize support issues? What would you do differently if could do it over? Is it possible to create a program that has minimal support needs? Send comments to <email@example.com> and I'll use them in the article, although I probably won't be able to reply to each one individually. [ACE]
How to Change a Bunch of Fetch Shortcut Passwords Quickly
Do you have a dozen - or more - Fetch shortcuts that all use the same password? Did that password just change? If you can manage a simple AppleScript, you can use this one to change all the passwords at once.
set password of shortcut "my shortcut" to "my new password"
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