Software and Support -- We've been thinking about the relationship between good software design and technical support, and rather than blather about it and then run follow-up articles, we are requesting opinions from those who have shipped software products. How do you minimize support issues? What would you do differently if could do it over? Is it possible to create a program that has minimal support needs? Send comments to <firstname.lastname@example.org> and I'll use them in the article, although I probably won't be able to reply to each one individually. [ACE]
Type Faster on an iPhone or iPod touch
When typing on an iPhone or iPod touch, to end a sentence quickly and get ready to start the next one, double tap the Space bar. You'll insert a period followed by a space. You can turn this shortcut on or off via the Shortcut slider in Settings > General > Keyboard.
Published in TidBITS 233.
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Software and Support
Set up short abbreviations which expand to larger bits of text,
such as “Tx” for “TextExpander”. With the new custom keyboard,
you can expand abbreviations in any app, including Safari and