Software and Support -- We've been thinking about the relationship between good software design and technical support, and rather than blather about it and then run follow-up articles, we are requesting opinions from those who have shipped software products. How do you minimize support issues? What would you do differently if could do it over? Is it possible to create a program that has minimal support needs? Send comments to <email@example.com> and I'll use them in the article, although I probably won't be able to reply to each one individually. [ACE]
Simplify Similar Syncs with ChronoSync Templates
You can create an unlimited number of ChronoSync documents with numerous settings and options that control your synchronizations. If you find yourself needing to create many similar ChronoSync documents, consider using templates.
Just create a ChronoSync document and set all the options the way you want them. Choose File > Save as Template to save the ChronoSync document as a template, and then open it in the future when creating a new ChronoSync document.
Search on "template" in ChronoSync Help for all the details.
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