Software and Support -- We've been thinking about the relationship between good software design and technical support, and rather than blather about it and then run follow-up articles, we are requesting opinions from those who have shipped software products. How do you minimize support issues? What would you do differently if could do it over? Is it possible to create a program that has minimal support needs? Send comments to <firstname.lastname@example.org> and I'll use them in the article, although I probably won't be able to reply to each one individually. [ACE]
Turn Word 2008 Notes into a To-Do List
In the Word 2008 Notebook Layout View (View > Notebook Layout View), bring up the Formatting Palette (View > Formatting Palette). Look for the Note Flags section in the Formatting Palette. Select the flag type, type in your reminder or even assign yourself an Entourage 2008 task. Check off your to-dos once the task is complete.
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