Thoughtful, detailed coverage of the Mac, iPhone, and iPad, plus the best-selling Take Control ebooks.

 

 

Pick an apple! 
 
Remove Excess Audio/Video from a Pear Note

If you ever find yourself in a situation where you used Pear Note to record a class or meeting, then forgot to stop the recording and ended up with an extra few hours that you didn't want, don't worry. You can crop off the extra recording. Just move the playhead to the end of what you want to keep, then select Crop Recording From Here from the Edit menu.

Visit Useful Fruit Software

 
 

Global Village Provides Global Support

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According to the pop-media-business industry, this is the age of customer service. Whether this is true because the media said so or because it just happened, many companies have been placing an emphasis on happy customers. Lori Chavez of Global Village recently posted a message to the Internet encouraging customers to contact Global Village using a wide variety of communication mechanisms. We are especially pleased with their interest in providing support via many electronic services and hope more companies follow Global Village's example in making support widely available and encouraging deserved praise and complaints. Here's the post:

Global Village encourages any Global Village customer who has any problems whatsoever with our products to contact us immediately via any communications mechanism available:

GLOBALVILLAG@applelink.apple.com
FMJM51A at Prodigy
GO GLOBAL for the Global Village CompuServe forum
75300.3473@compuserve.com
globalvill@aol.com
415/390-8300
415/390-8282 (fax)
Global Village Communications
685B East MiddleField Road
Mountain View, CA 94043
Message in a bottle: Pacific Ocean

We are here to serve our customers and if we don't do that job well, complaints on the networks are deserved. We don't mind positive comments when we do things right either!

 

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