Thoughtful, detailed coverage of the Mac, iPhone, and iPad, plus the best-selling Take Control ebooks.

 

 

Pick an apple! 
 
Cull Graphics Quickly with Preview

You're faced with a folder full of images, and you need to sort through them, trashing some number and keeping the rest. For a quick way to do that, select them all, and open them in Preview (in Leopard, at least). You'll get a single window with each graphic as an item in the drawer. Use the arrow keys to move from image to image, and when you see one you want to trash, press Command-Delete to move it from its source folder to the Finder's Trash. (Delete by itself just removes the picture from Preview's drawer.)

 
 

Global Village Provides Global Support

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According to the pop-media-business industry, this is the age of customer service. Whether this is true because the media said so or because it just happened, many companies have been placing an emphasis on happy customers. Lori Chavez of Global Village recently posted a message to the Internet encouraging customers to contact Global Village using a wide variety of communication mechanisms. We are especially pleased with their interest in providing support via many electronic services and hope more companies follow Global Village's example in making support widely available and encouraging deserved praise and complaints. Here's the post:

Global Village encourages any Global Village customer who has any problems whatsoever with our products to contact us immediately via any communications mechanism available:

GLOBALVILLAG@applelink.apple.com
FMJM51A at Prodigy
GO GLOBAL for the Global Village CompuServe forum
75300.3473@compuserve.com
globalvill@aol.com
415/390-8300
415/390-8282 (fax)
Global Village Communications
685B East MiddleField Road
Mountain View, CA 94043
Message in a bottle: Pacific Ocean

We are here to serve our customers and if we don't do that job well, complaints on the networks are deserved. We don't mind positive comments when we do things right either!

 

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