Apple Support -- A friend writes in response to Tonya's query about how Apple would restrict toll-free support to people who buy through the new Apple Catalog: "I used to work on the System 7 upgrade answer line so I may be able to answer your question. Users who purchase items mail-order will have to provide their serial number, which will be their ticket into the support line. If you don't have the magic number, you will be referred to the usual avenues of support, dealers, user groups, and so on."
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Disabling Dock Space-Making Feature
Having a hard time dragging a file into a folder in the Dock without the Dock trying to make room for it? Holding down Command while dragging the item temporarily disables this Dock feature.
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