Apple Support -- A friend writes in response to Tonya's query about how Apple would restrict toll-free support to people who buy through the new Apple Catalog: "I used to work on the System 7 upgrade answer line so I may be able to answer your question. Users who purchase items mail-order will have to provide their serial number, which will be their ticket into the support line. If you don't have the magic number, you will be referred to the usual avenues of support, dealers, user groups, and so on."
Easy Fetch Upload
If you want to upload an open file (e.g. in Photoshop or BBEdit) to a remote server via the Fetch FTP client, you can use drag-and drop without switching to the Finder. Just drag the small document icon in the window title bar to a Fetch window. If the icon won't drag, make sure the file is saved.
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