Apple Support -- A friend writes in response to Tonya's query about how Apple would restrict toll-free support to people who buy through the new Apple Catalog: "I used to work on the System 7 upgrade answer line so I may be able to answer your question. Users who purchase items mail-order will have to provide their serial number, which will be their ticket into the support line. If you don't have the magic number, you will be referred to the usual avenues of support, dealers, user groups, and so on."
Open Links from Mail in the Background
Tired of switching back and forth between Mail and your Web browser every time you click a link in a TidBITS issue or other email message? Here's an easy workaround. Hold down the Command key when you click links in Mail to open them in your browser without switching away from Mail. That way you can keep reading in Mail and then read all the Web pages you've opened.