Thoughtful, detailed coverage of the Mac, iPhone, and iPad, plus the best-selling Take Control ebooks.

 

 

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Disinfect Your Keyboard

Keyboards, particularly those shared by multiple people, harbor huge quantities of bacteria. If you want to reduce the chances of picking up your co-worker's cold, you can disinfect your keyboard with disinfecting wipes. To avoid damage to the keyboard, be sure to:

  • Unplug the keyboard before disinfecting it.
  • Squeeze out any excess liquids from the cloth to avoid liquid dripping into the keyboard.
  • Don't let any liquid from the wipe sit for long periods of time on the keyboard.
  • Don't scrub the keyboard, just lightly wipe down. Rubbing too hard leaves behind more lint.
  • Avoid cleansing cloths that contain bleach.

Visit Das Keyboard

 
 

Cable Whiplash

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Cable Whiplash -- Kate Binder <nsnoise@tiac.net> complains that her cable modem connection isn't nearly what it's cracked up to be. Although we have no specific suggestions to pass along to Kate, if anyone out there has some ideas, please send them to Kate directly.

I noticed that you'll be covering cable modem issues next week. I hope you can address the fact that some Mac users - including me - are having tremendous trouble getting decent speeds.
In the nine days since a cable modem was installed on my husband's Performa 5200CD via Ethernet, we have yet to achieve anything more than 30 Kbps download speeds consistently, despite the fact that other users of our service (MediaOne in Massachusetts) see speeds in the range of 120 to 150 Kbps. After four visits from tech people and several phone calls, we've established that the problem isn't the line or the modem, it's probably something in the Mac's system software, probably Open Transport. Open Transport Advanced Tuner hasn't helped, although I'm continuing to work with it, and neither has switching back to OT 1.1.2 and then to 1.1.1 and then downgrading my system to 7.5 from 8.0. The next step is to try the 8.1 update.
I'm nearly at my wits' end and would appreciate any suggestions. I know I'm not the only frustrated Mac user out here, because the MediaOne guy who spent four hours here yesterday trying to fix the problem said many other MediaOne Mac subscribers have just accepted that they won't get the advertised speeds and learned to live with it.

 

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