Thoughtful, detailed coverage of the Mac, iPhone, and iPad, plus the best-selling Take Control ebooks.

 

 

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Avoid Long Hierarchical Menus

If you right-click (or Control-click) on some item, such as a file in the Finder, and one of the sub-menus has many options (Open With is a frequent culprit), it may take several seconds to open, even on a fast machine, which is annoying if you did not actually want that sub-menu.

The trick is to not pull the cursor through the menu, but in a curve around it, so the cursor does not touch any menu items until lower on the list where you wanted to go.

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Eolake Stobblehouse

 
 

Cable Whiplash

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Cable Whiplash -- Kate Binder <nsnoise@tiac.net> complains that her cable modem connection isn't nearly what it's cracked up to be. Although we have no specific suggestions to pass along to Kate, if anyone out there has some ideas, please send them to Kate directly.

I noticed that you'll be covering cable modem issues next week. I hope you can address the fact that some Mac users - including me - are having tremendous trouble getting decent speeds.
In the nine days since a cable modem was installed on my husband's Performa 5200CD via Ethernet, we have yet to achieve anything more than 30 Kbps download speeds consistently, despite the fact that other users of our service (MediaOne in Massachusetts) see speeds in the range of 120 to 150 Kbps. After four visits from tech people and several phone calls, we've established that the problem isn't the line or the modem, it's probably something in the Mac's system software, probably Open Transport. Open Transport Advanced Tuner hasn't helped, although I'm continuing to work with it, and neither has switching back to OT 1.1.2 and then to 1.1.1 and then downgrading my system to 7.5 from 8.0. The next step is to try the 8.1 update.
I'm nearly at my wits' end and would appreciate any suggestions. I know I'm not the only frustrated Mac user out here, because the MediaOne guy who spent four hours here yesterday trying to fix the problem said many other MediaOne Mac subscribers have just accepted that they won't get the advertised speeds and learned to live with it.

 

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