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Avoid Simple Typos

If, like me, you find yourself typing 2911 in place of 2011 entirely too often, you can have Mac OS X (either Lion or Snow Leopard) fix such typos for you automatically. Just open the Language & Text pane of System Preferences, click the Text button at the top, and then add a text substitution by clicking the + button underneath the list. It won't work everywhere (for that you'll want a utility like Smile's TextExpander), but it should work in applications like Pages and TextEdit, and in Save dialog boxes.

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John W Baxter

 

 

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Rotten Apple Temp Reps

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After reading "Apple in 1998: Retreat or Focus?" in TidBITS 416, Scott Coats offers some background on how Apple hired people to maintain Macs in at least some major retail stores: "Apple for years subcontracted responsibility for maintaining the Performa line (Sears, CompUSA, etc.) to AAPRs (Apple Authorized Product Reps) who were hired and trained by ADIA, a temp agency. Hiring was done over the phone by asking such minimal questions as 'How do you check to see how much RAM a Mac has?' The training consisted of a three-ring binder of outdated sales materials and a subscription to the Apple MailBox program. With absolutely no incentive to keep up to date, there was little reason to believe that the field reps were doing so. As a participant in the program, I can assure you that the training received and level of supervision were dismal at best. AAPRs were paid a flat $15 per stop, regardless of the time spent at the store. For Apple to farm out the representation of their product was negligent and no doubt contributed to the hard feelings between retailers and Apple."

 

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