After reading "Apple in 1998: Retreat or Focus?" in TidBITS 416, Scott Coats offers some background on how Apple hired people to maintain Macs in at least some major retail stores: "Apple for years subcontracted responsibility for maintaining the Performa line (Sears, CompUSA, etc.) to AAPRs (Apple Authorized Product Reps) who were hired and trained by ADIA, a temp agency. Hiring was done over the phone by asking such minimal questions as 'How do you check to see how much RAM a Mac has?' The training consisted of a three-ring binder of outdated sales materials and a subscription to the Apple MailBox program. With absolutely no incentive to keep up to date, there was little reason to believe that the field reps were doing so. As a participant in the program, I can assure you that the training received and level of supervision were dismal at best. AAPRs were paid a flat $15 per stop, regardless of the time spent at the store. For Apple to farm out the representation of their product was negligent and no doubt contributed to the hard feelings between retailers and Apple."
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View Silver Screen Media on Your Apple TV from another Disk
Want to watch movies via Silver Screen that aren't in your Movies folder? Just create an alias in your Movies directory and select that as your Media Directory in Silver Screen's preferences. It will even be automatically mounted if needed when the folder is browsed in Silver Screen. To make the alias, mount the server or other disk in the Finder, locate the folder containing the movies and Command-Option-drag the folder's icon into your Movies directory.
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- Apple in 1998: Retreat or Focus? (09 Feb 98)