Thoughtful, detailed coverage of the Mac, iPhone, and iPad, plus the best-selling Take Control ebooks.

 

 

Pick an apple! 
 
Open Files with Finder's App Switcher

Say you're in the Finder looking at a file and you want to open it with an application that's already running but which doesn't own that particular document. How? Switch to that app and choose File > Open? Too many steps. Choose Open With from the file's contextual menu? Takes too long, and the app might not be listed. Drag the file to the Dock and drop it onto the app's icon? The icon might be hard to find; worse, you might miss.

In Leopard there's a new solution: use the Command-Tab switcher. Yes, the Command-Tab switcher accepts drag-and-drop! The gesture required is a bit tricky. Start dragging the file in the Finder: move the file, but don't let up on the mouse button. With your other hand, press Command-Tab to summon the switcher, and don't let up on the Command key. Drag the file onto the application's icon in the switcher and let go of the mouse. (Now you can let go of the Command key too.) Extra tip: If you switch to the app beforehand, its icon in the Command-Tab switcher will be easy to find; it will be first (or second).

Visit Take Control of Customizing Leopard

 
 

Apple Offers One-on-One Email Support for .Mac Services

Send Article to a Friend

Apple Offers One-on-One Email Support for .Mac Services -- On 03-May-04 Apple started offering direct email support for .Mac service questions, a switch from providing support only via discussion forum responses. Previously, if you experienced any problems with .Mac email, using iSync with .Mac, or other issues, your only method of receiving an answer or advice was to post your question on Apple's .Mac discussion board. Now, Apple offers direct support for .Mac email, iDisk, HomePage, Backup, and Virex, as well as using various applications like iPhoto or iSync with .Mac. Apple also offers a link for account questions.

<http://www.apple.com/support/dotmac/>

The top of each section lists FAQs and links to demonstration movies of using the service. Scroll to the bottom, and you'll find a form that promises a response as soon as within 24 hours. Direct email support finally fulfills one of our ongoing complaints about .Mac: for $100 a year, Apple should meet the standards of an inexpensive ISP. [GF]

 

Make friends and influence people by sponsoring TidBITS!
Put your company and products in front of tens of thousands of
savvy, committed Apple users who actually buy stuff.
More information: <http://tidbits.com/advertising.html>