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View Smart Folder Criteria

Smart Folders, folders that contain the results of a Finder search, typically display without the original search criteria listed. However, you can see the search criteria by selecting Show Search Criteria from the window's Action menu (the gear icon). Additionally, any edits to a smart folder's criteria will automatically be listed the next time you open the folder.

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Sharon Zardetto

 
 

Apple Offers One-on-One Email Support for .Mac Services

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Apple Offers One-on-One Email Support for .Mac Services -- On 03-May-04 Apple started offering direct email support for .Mac service questions, a switch from providing support only via discussion forum responses. Previously, if you experienced any problems with .Mac email, using iSync with .Mac, or other issues, your only method of receiving an answer or advice was to post your question on Apple's .Mac discussion board. Now, Apple offers direct support for .Mac email, iDisk, HomePage, Backup, and Virex, as well as using various applications like iPhoto or iSync with .Mac. Apple also offers a link for account questions.

<http://www.apple.com/support/dotmac/>

The top of each section lists FAQs and links to demonstration movies of using the service. Scroll to the bottom, and you'll find a form that promises a response as soon as within 24 hours. Direct email support finally fulfills one of our ongoing complaints about .Mac: for $100 a year, Apple should meet the standards of an inexpensive ISP. [GF]

 

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