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Pick an apple! 
 
Untrash the Trash

Feeling trasher's remorse? On Snow Leopard, you can open the Trash (click the Trash icon in the Dock) and "untrash" individual items there. Select one or more trashed items (files and folders) and choose File > Put Back. This returns the items to where they were when you originally put them in the trash. The keyboard shortcut is Command-Delete - the same as the shortcut for trashing an item in the first place, since in deleting something from the trash you are untrashing it.

Submitted by
Matt Neuburg

 
 

Apple Offers One-on-One Email Support for .Mac Services

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Apple Offers One-on-One Email Support for .Mac Services -- On 03-May-04 Apple started offering direct email support for .Mac service questions, a switch from providing support only via discussion forum responses. Previously, if you experienced any problems with .Mac email, using iSync with .Mac, or other issues, your only method of receiving an answer or advice was to post your question on Apple's .Mac discussion board. Now, Apple offers direct support for .Mac email, iDisk, HomePage, Backup, and Virex, as well as using various applications like iPhoto or iSync with .Mac. Apple also offers a link for account questions.

<http://www.apple.com/support/dotmac/>

The top of each section lists FAQs and links to demonstration movies of using the service. Scroll to the bottom, and you'll find a form that promises a response as soon as within 24 hours. Direct email support finally fulfills one of our ongoing complaints about .Mac: for $100 a year, Apple should meet the standards of an inexpensive ISP. [GF]

 

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