Macworld has done a huge survey of over 5,000 Macintosh users to see what they liked - and didn't like - about their Macs. The survey's findings on satisfaction and reliability, repair incidents, and quality of customer service are fascinating, and be sure to read Dan Miller's thoughts about what it all means as well. Unsurprisingly, respondents were much happier with their Macs than with their PCs, even when the PC was the primary computer, with 85 percent of Macs being rated as 9 or 10 out of 10, and only 15 percent of PCs receiving the same ranking. That's even though about 25 percent of the Macs had a problem that sidelined them for a day or more. Dan suggests that the reason is that people were highly satisfied with the service they received when having their Macs repaired - a likely possibility.
Two Shortcuts for App Exposé
If you want to see all the windows for a particular app via App Exposé, there are two hidden shortcuts. For either, start by pressing Command-Tab to bring up the app switcher. Then, while still holding down the Command key, press either the 1 key or the up arrow. That puts you into App Expose mode, with all of an app's windows showing, and recent documents in a row across the bottom of the screen. Let up on the Command key, and then you can press Tab to cycle through all the running apps.
Published in TidBITS 884.
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Macworld's State of the Mac Reliability Survey
Set up short abbreviations which expand to larger bits of text,
such as “Tx” for “TextExpander”. With the new custom keyboard,
you can expand abbreviations in any app, including Safari and