Macworld has done a huge survey of over 5,000 Macintosh users to see what they liked - and didn't like - about their Macs. The survey's findings on satisfaction and reliability, repair incidents, and quality of customer service are fascinating, and be sure to read Dan Miller's thoughts about what it all means as well. Unsurprisingly, respondents were much happier with their Macs than with their PCs, even when the PC was the primary computer, with 85 percent of Macs being rated as 9 or 10 out of 10, and only 15 percent of PCs receiving the same ranking. That's even though about 25 percent of the Macs had a problem that sidelined them for a day or more. Dan suggests that the reason is that people were highly satisfied with the service they received when having their Macs repaired - a likely possibility.
Fill in Gaps in Pear Note
If you ever find yourself zoning out during a meeting or class, only later to realize that you forgot to take notes for 20 minutes, Pear Note makes it easy to fill in those gaps. To do so:
- Open your Pear Note document.
- Hit play.
- Click on the last text you did type to jump to that point in the recording.
- Click the lock to unlock the text of the note.
- Take notes on the part you missed.
Your new notes will be synced to the recording just as if you'd taken them live with the rest of your notes.
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Published in TidBITS 884.
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