Macworld has done a huge survey of over 5,000 Macintosh users to see what they liked - and didn't like - about their Macs. The survey's findings on satisfaction and reliability, repair incidents, and quality of customer service are fascinating, and be sure to read Dan Miller's thoughts about what it all means as well. Unsurprisingly, respondents were much happier with their Macs than with their PCs, even when the PC was the primary computer, with 85 percent of Macs being rated as 9 or 10 out of 10, and only 15 percent of PCs receiving the same ranking. That's even though about 25 percent of the Macs had a problem that sidelined them for a day or more. Dan suggests that the reason is that people were highly satisfied with the service they received when having their Macs repaired - a likely possibility.
Avoid Simple Typos
If, like me, you find yourself typing 2911 in place of 2011 entirely too often, you can have Mac OS X (either Lion or Snow Leopard) fix such typos for you automatically. Just open the Language & Text pane of System Preferences, click the Text button at the top, and then add a text substitution by clicking the + button underneath the list. It won't work everywhere (for that you'll want a utility like Smile's TextExpander), but it should work in applications like Pages and TextEdit, and in Save dialog boxes.
Published in TidBITS 884.
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Macworld's State of the Mac Reliability Survey
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