TidBITS#85/30-Sep-91
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Topics:
    NewsBITS/30-Sep-91
    Installer Hell
    UGTV Show
    DigiGraf Goes Freeware
    Reviews/30-Sep-91
 
 
NewsBITS/30-Sep-91
------------------
  A quick recommendation. If you are interested in the future of the
  computer industry and electronic technology, read the September
  1991 issue of Scientific American. I haven't finished mine yet,
  but it has numerous interesting articles by luminaries in the
  field.
 
  Jasmine has toppled again, and this time its parent company won't
  prop it up with extra money. You always hear about (American)
  companies filing for Chapter 11, which means that they're bankrupt
  but are planning to recover and stay in business. Jasmine did that
  last time, but this time they're going for Chapter 7, which means
  that the executives are heading for the border. Not really, that's
  the protection afforded by incorporating, but Jasmine is
  liquidated. I'm sure a pithy quote by Arnold Schwarzenegger would
  be appropriate here if it weren't for all the customers who are in
  danger of being crushed as Jasmine falls. Apparently Jasmine has
  no plans to return the drives it has in for repair, and it is
  still accepting (well, throwing in a corner) drives that come in
  for repair. It's not that they're being sleazy - it's just that
  there's no one working, and no money to pay anyone to do so. The
  moral of the story is: Avoid Jasmine! Do not send them anything!
  Do not pass Go! Do not collect on your warranty! For those of you
  who have bad drives from Rodime PLC in Scotland (I'd guess that
  mostly European users are affected), don't send them back for
  repair either. At least one person has yet to receive confirmation
  of receipt of his drive, sent in some weeks ago, and Rodime PLC
  has announced that it will cease manufacturing operations. Rodime
  PLC is separate from Rodime Systems, Inc., of Boca Raton, FL,
  which is why US Rodime users have less to fear. Several companies,
  including DriveSavers and Mipro III, will recover dead drives for
  a fee, so it's worth talking to them if you are in serious need. I
  have no experience with any of these companies, and I'm sure there
  are others, so check into it before sending in your drive. See
  below for numbers.
 
  Mark H. Anbinder writes, "MacTCP version 1.1, which is System 7
  compatible, is now shipping from APDA. To order, customers can
  call APDA at 800/282-2732. The single-user price is $100. APDA
  will send MacTCP version 1.1 free of charge to current MacTCP
  Commercial Distribution and Internal Use licensees. For more
  information on licensing MacTCP, contact Software Licensing at
  408/974-4667."
 
  There's been concern about a minor ROM bug in the IIci, IIfx,
  IIsi, and LC. The bug isn't fatal - it merely slows down a small
  number of programs a small amount. At some point a bug fix in the
  form of an extension called MMInit was leaked to the outside
  world. Thomas Okken kindly quoted to the nets the relevant section
  from d e v e l o p magazine that closes the issue for good. The
  answer is, Apple fixed the problem in System 7 (yet another reason
  to upgrade) and the version of MMInit that made it out of Apple is
  buggy and can cause data corruption, data loss, and crashes. It's
  evil, so don't use it. If you see it on BBS, please ask the sysop
  to delete it (especially since it's not sanctioned by Apple
  anyway). By the way, if you use MMInit under System 7, it will
  defeat Apple's fixes. Even more reason not to bother.
 
    DriveSavers -- 415/883-4232
    Mipro III -- 415/306-1100 -- 415/364-9002 (fax)
 
  Information from:
    Murph Sewall -- SEWALL@UCONNVM.UCONN.EDU
    Dave Platt -- dplatt@ntg.com
    Steve Burgess, Mipro III -- MrMipro on AOL
    Mark H. Anbinder, TidBITS Contributing Editor
    Thomas Okken -- thomas@duteca.et.tudelft.nl
 
  Related articles:
    d e v e l o p, #7, pg. 95-96
    MacWEEK -- 10-Sep-91, Vol. 5, #30, pg. 107
    MacWEEK -- 24-Sep-91, Vol. 5, #32, pg. 6
 
 
Installer Hell
--------------
  by Paul E. Jacoby
 
  [Editor's Note: At various times I've complained about installer
  programs, which I generally think are overkill for a well-written,
  compact program. However, now that more and more programs have
  tons of little accessories like XTND filters, dictionaries, help
  files, and tutorials galore (and you thought Barbie dolls came
  with lots of accessories), many companies have decided to go the
  installer route. Here's a reason from Paul E. Jacoby why that's
  not such a hot idea.]
 
  MacDraw Pro now uses Apple's Installer program to place itself on
  your hard disk. This is primarily because there are considerably
  more parts to the package now (the Program, Help file, Dictionary
  files, XTND system files, XTND translators, etc.).
 
  The Installer method is supposed to be very straightforward,
  saving the user the pain of making sure all component of the
  MacDraw Pro package are properly placed. However, the Installer is
  a bit brain-dead, and can _mess_up_ the installation very easily.
  Here is the situation:
 
  A user with multiple hard disks who opts to install MacDraw Pro on
  a hard disk which is NOT the System disk will find the
  installation to be flawed. The Installation process assumes that
  you will place the MacDraw Pro package on a hard disk which
  contains a System Folder. Since this will not be true on a
  secondary (or tertiary) disk drive or partition, a major fumble
  occurs.
 
1) The Installer creates a System Folder on the target disk drive.

2) The Installer creates a 'Claris' folder within the new System
  Folder on the target hard disk.

3) The MacDraw Pro Help file, dictionary files, XTND System files,
  and XTND translators are placed within the new 'Claris' folder on
  the target hard disk.

4) The MacDraw Pro application is placed in a 'MacDraw Pro Folder'
  folder on the target hard disk.
 
  If you assume that all is well after the install and launch
  MacDraw Pro, you will find the following problems:
 
1) The MacDraw Pro Help file cannot be located, thus you cannot
  use Help.

2) The Claris XTND translators cannot be found, thus you cannot
  import documents from other programs.

3) The dictionary files cannot be found, thus you cannot use the
  spelling checker.
 
  Super, your new, nifty, MacDraw Pro is not fully functional! Time
  to delve into the documentation and try to figure out why not. If
  you are experienced with Claris products, you will rapidly
  recognize the problem (especially when you see the System Folder
  sitting on your non-System hard disk!). Moving the items in the
  Claris folder to your existing Claris folder (in the active System
  Folder), or creating such a folder in the active System Folder
  will allow MacDraw Pro to work properly. The funniest part of all
  of this is the warning in the manual that you can NOT install
  MacDraw Pro by just dragging things to your disk. Seems to me it
  would have been faster and more precise to do just that :-)
 
  I wrote to Claris at CLARIS.CR@applelink.apple.com and got the
  following response. Tom Barnum gave me permission to post it to
  the Internet, so I presume TidBITS is fair game as well.
 
  "The installer actually makes life much easier on a system with a
  single hard drive. All the files are placed into the correct
  places, and the Installer even checks versions to make sure you're
  not installing an old version of a file over a newer version. It
  obviously falls flat on installing to a non-system hard drive.
  This is beyond the capabilities of Apple's installer at this time.
  I hope that someday we'll have an installer available to us that
  can install files onto two hard drives. In the meantime, the best
  installation strategy for two-drive users is to install onto the
  system drive, drag MacDraw Pro onto the non-system drive, then
  delete the MacDraw Pro application from the system drive. Then
  everything is in the right place."
 
  "I mentioned that the easiest way to install on a non-System hard
  drive is to do an Easy Install to the system drive, then drag the
  application over to the non-system drive. This is the easiest way,
  but obviously you need an extra 1.5 megs or so on the system drive
  to temporarily install the application. The other files
  (dictionaries, help, etc.) are best put in the Claris folder in
  the System Folder. Many of these files are common to Claris
  products. They'll all look to the Claris folder for these files.
  So, you only need one copy of the dictionary, help and XTND files
  to service all Claris apps that use them. This can save hard disk
  space."
 
  "If you're really tight on hard disk space on the System disk, you
  can place the dictionaries and other auxiliary files in the
  MacDraw Pro folder on the non-system drive. MacDraw Pro will look
  to its own folder for the dictionaries, help and XTND files."
 
  [The electronic medium falls down here, as it's hard for me to
  indicate that I'm the one writing again, and not Paul or Tom. I'm
  stepping in again to make a couple of points. -Adam]
 
* Installers are not inherently evil, but most are poorly done.
* Installers can be extremely useful in certain instances.
* Apple's installer is as close as we get to a standard Macintosh
  installer.
* Apple's installer has some problems, as evidenced by the above.
 
  Therefore, we need a new installer. The best installer I've seen
  recently comes with Now Utilities 3.0. I found it to be simple and
  clear, and it tells you what each control does in an information
  box. Sure, it's not balloon help, but many people don't use
  balloon help, even when they should. Apple's installer has some
  good points too, like warning you which disks you'll need ahead of
  time. You can even write a script for Apple's installer, but from
  what I hear, it's very hard to do. StuffIt Deluxe can work as an
  installer as well, but it's mainly used when the files are
  compressed.
 
  Someone, preferably Apple so it becomes ubiquitous, should come up
  with an installer which can do at least the following:

* Copy files to any user-specified folder on any hard disk, but
  allowing a suggestion from the developer that the user can
  override.
* Install or change resources in files. This will also allow
  large, split files to be joined.
* Delete specific outdated files.
* Perform expansion of compressed files in one of the popular
  formats.
* Give the user a text preview of what will happen. If multiple
  disks are involved, that too should be made clear.
* Provide feedback throughout the entire installation process.
* Provide a reasonably simple method for creating install
  procedures.
 
  Then I'll be happy.
 
  Information from:
    Paul E. Jacoby -- pejacoby@serc.3m.com
    Tom Barnum, Claris Tech Support --
  CLARIS.CR@applelink.apple.com
 
 
UGTV Show
---------
  by Murph Sewall [and Adam C. Engst]
 
  I watched the User Group TV broadcast on September 25th with a
  couple of media center professionals who were REALLY impressed
  with Apple's broadcasts last year for educators and developers.
  I've also talked with a user group member who watched at another
  site. We've all arrived at the same conclusion - the show took 90
  minutes for about 15 minutes worth of content.
 
  [Adam here. I saw the show too and generally agree with Murph.
  I'll add any comments I may have in square brackets, as usual.]
 
  The "Tour of Apple" was a truly awful amateur production that
  wasted a lot of valuable time. Frankly, my neighbors home videos
  are more entertaining. Oddly, after the Apple II segment, the show
  contained a quick two minutes or so that did as much as the
  pointless tour.
 
  [Murph's speaking of a fictionalized Odyssey Bus Tour featuring
  sappy computer user stereotypes, a stupid tour guide in a
  referee's striped shirt, and a slimy reporter. The slimy reporter
  was included as a broad poke at MacWEEK, since at the end he
  flipped the MacWEEK press pass in his hat to reveal the other
  side, which said MacLeak. I think the rationale behind the tour
  was to add some humor (only occasionally successful - they could
  have called the tour bus the "NuBus," but missed that obvious
  opportunity) and to provide a look at Apple and Apple's history. I
  also suspect they taped most of it beforehand.]
 
  An appearance by the CEO (John Sculley) is more or less
  obligatory. We can forgive him for being as bland as nofat
  margarine.
 
  [He did make one important point that is notably lacking from the
  visions of the industry I've heard from other multi-millionaires,
  Mr. Bill included. Sculley said quite rightly that perhaps the
  most important task facing the computer industry is changing how
  people use computers. Bill's long-term vision of a computer on
  every desk is boring if people are using those computers for the
  same old tasks. However, Sculley's ideas were aesthetically marred
  by the jerky transitions in the pre-recorded sequence. Shame on
  those video engineers. As Murph said in email, they could have
  just used an Amiga and a Video Toaster to clean it up.]
 
  The Apple II segment was something of a disappointment. The stuff
  on the new Finder was interesting, but HyperCard GS with the Video
  Overlay Card was so hurried that it was largely unhelpful. Zip,
  zero, nothing on the new software for the LC //e card :-(
 
  [Yeah, really! That //e card is pretty cool, but I did hear that
  it will be able to share partitions on an LC with the MacOS.]
 
  The Macintosh QuickTime demonstration was one of the few redeeming
  features of the night (award second place to the description of
  Apple's stuff for user groups which Apple Ambassadors know about,
  but which many [possibly most?] group members are unaware of).
  Even our jaded media professionals were impressed (especially
  since the demo used WordPerfect Mac as a "for example"
  application). Alas, the demo also included "I haven't got time to
  show you this, so you'll have to trust me on it." If the
  production had been better managed, there would have been time.
 
  [Murph's right, the QuickTime demo was excellent, but left you
  wanting to see a lot more. The Apple Events demo was also good,
  showing linking between a forms package and an accounting package
  that provided almost relational database capabilities for the two
  programs over a network.]
 
  Some of the flaws were cosmetic. Most of what the broadcast
  industry refers to as "the talent" weren't broadcasting
  professionals, so they can be forgiven for coming over sometimes
  as paralyzed by the camera and mike. However, many of those
  segments could have been prerecorded; they probably should have
  been. That would have given the presenters an opportunity to
  smooth over the rough spots, but most of all it would have
  permitted editing in a LOT more production value (more graphics,
  less "talking heads"). After all, the whole point of buying the
  satellite time is IT'S VISUAL - "show," don't just "tell."
 
  Apple DOES have folks who can put on a show worthy of network
  television at the drop of an invitation. I've got a video of Pat
  Kuras, who works out of Apple's Connecticut office and sometimes
  contributes a thought or two to the Info-Mac digest, at a User
  Group meeting last June that's both more informative and more
  entertaining than Wednesday night's broadcast. Maybe Pat's unique?
 
  [The lack of professionalism came through especially when the
  hosts were trying to remember what they were supposed to say and
  swapping turns to talk. There's no reason that stuff had to be
  live - there was little interaction with the live audience for
  most of it. On the whole the staff did quite well when responding
  to the audience's questions, so they should have stuck with that
  for the live parts.]
 
  Perhaps we're grumpy here because we had to stay up late (I
  understand that's a function of the lease costs for satellite
  transponder time rather than simply waiting until after
  California's dinner hour :-) Also, our opinion undoubtedly is
  colored by the certain knowledge that Apple is capable of
  delivering MUCH HIGHER quality.
 
  [Nah, I thought it was mediocre too and I didn't have to stay up
  late now that I live on the West Coast where the time is funny.]
 
  To Apple's credit, their interest in and attention to user groups
  certainly contrasts with their competitors (all of them, not just
  the Blue one). I wonder if Apple has really figured out exactly
  how to cooperate with user groups to best advantage? User groups
  are by every account I've ever seen FAR, FAR better than "see your
  dealer" at resolving problems, especially those dealing with
  software. However, when user groups ask Apple for some support for
  those training activities, the response has sometimes been
  inappreciative. Still, we're starting to see some evidence that
  change is underway. The support packages (Quicken, FileMaker Pro
  templates) for user groups shown on the broadcast are a very
  supportive response (more than the competition offers their user
  groups :). It would appear that the User Group Evangelists inside
  Apple are getting the cost-benefit message through to the policy
  makers.
 
  [To be fair, Microsoft does have two people who are full-time User
  Group Coordinators (I met one at the UGTV presentation, as a
  matter of fact). Still, Apple does more for user groups than any
  other computer company that I know of.]
 
  The outrageous opinions above are my own and do not necessarily
  represent those of either user group I belong to or my employers
  media center staff.
 
  [The opinions in square brackets are my own and aren't Murph's.
  They do however reflect the official views of TidBITS :-).
  Seriously now, Apple put a lot of money and time into that UGTV
  presentation, but could have done a far better job. I applaud
  their willingness to spend money on supporting user groups, but I
  hope they think more clearly about what they're doing next time.]
 
  Information from:
    Murph Sewall -- SEWALL@UCONNVM.UCONN.EDU
 
 
DigiGraf Goes Freeware
----------------------
  Simon Tortike just announced on Usenet that he is transforming his
  DigiGraf digitizing application from shareware to freeware. Simon
  said that he no longer has the time to support the program to the
  extent that he feels he must to justify its existence as
  shareware. I wish to applaud Simon's forthrightness in dealing
  with this situation - most people would merely have stopped
  upgrading the program and continued to cash the occasional check.
  Thank you, Simon.
 
  I personally have not seen DigiGraf, and to tell the truth, I'm
  unlikely to look for it because I have no need of its abilities.
  It is a digitizing program that allows you to turn a graph,
  diagram, mesh, or contour back into the original numbers (an
  extremely useful transformation for those who need it). Those of
  you who have been with us for a while might remember the first
  product review we published, sometime last January. It was a
  program called FlexiTrace, and was reviewed for us by Len Schwer.
  From Simon's description, I gather that DigiGraf will do much the
  same thing as FlexiTrace, although it may not be as polished and
  will certainly not get the same support. You can use DigiGraf with
  either a normal mouse or with a Summagraphics Bit Pad Plus
  (although Simon says he hasn't tested the latest version of
  DigiGraf thoroughly with the Bit Pad Plus). You can also digitize
  graphical data that is already in your Mac, so if you have a
  scanner you can use that to grab data as well as a mouse or
  tablet.
 
  Simon's description of DigiGraf's abilities is better than what I
  could do, so I quote: "DigiGraf will translate, rotate, and scale
  your data, which can be entered as individual points or by
  scanning at a certain rate per second. It handles logarithmic and
  linear scales, and allows the user to choose the display formats.
  All data can be saved to a text file, or be copied and pasted. The
  data is tab-delimited, so one can paste it directly into a
  spreadsheet or a plotting program. The only hard part is clicking
  on the positive end point of each axis and on the origin, to
  identify the (orthogonal) coordinate system. Use DigiGraf to
  replot those old, hard-to-read functions, or to change plotted
  data into tables for input to another program. Digitize mesh node
  coordinates from a diagram for use with finite element software.
  Digitize the outline of a spinal cord X-ray. Digitize a contour
  map. A hundred and one uses. :-)" Thank you, Simon, although I
  still don't have the foggiest idea what a mesh node coordinate is
  or what it has to do with finite element software. But if you do
  know what it is, then you may want to check out DigiGraf. The
  price is right, and I would suggest sending Simon a thank you note
  if you use DigiGraf at all.
 
  DigiGraf is officially available by anonymous FTP from
 
    mmpe.mineral.ualberta.ca
    in the directory
       ~ftp/pub/digigraf1.41.sit.hqx
 
  Just before I sent this issue out I got the latest Info-Mac digest
  with news of another application that performs a similar task.
  Called DataThief, it is limited to reading in data from a scanned
  graph and appears to only handle X-Y graphs, although in both PICT
  and Paint format. DataThief includes auto-trace and manual modes,
  so you can do the tracing yourself if it doesn't seem to be
  getting it right. DataThief is compatible with System 7 and the
  author (Kees Huyser, I presume) merely asks that you send a
  postcard. Between DigiGraf and DataThief, it sounds to me like you
  can get a fair amount of power for the price.
 
  DataThief is available via anonymous FTP from
 
    sumex-aim.stanford.edu
    in the directory
       /info-mac/app/data-thief-106.hqx
 
  Information from:
    Simon Tortike -- simon@cs.ualberta.ca
    Kees Huyser -- keeshu@nikhefk.nikhef.nl
 
 
Reviews/30-Sep-91
-----------------
 
* MacWEEK
    Canvas 3.0, pg. 31
    WordPerfect Office 3.01, pg. 31
    DayStar Digital PowerCache, pg. 38
    3-D Modeling Programs, pg. 39
      ModelShop II
      DynaPerspective
      StrataVision 3d
 
* PC WEEK
    Mac Token-Ring Adapter Boards, pg. 115
      Avatar MacMainFrame 16/4MB Token-Ring WorkStation
      Cabletron Systems Desktop Network Interface Card T6015
      DCA MacIRMAtrac Apr-16
      H-Three Systems MacRing NB 16/4
      Tri-Data Systems LanWay TR 16/4
 
* BYTE
    Group Schedulers, pg. 250
      Meeting Maker 1.0
      Planisoft 1.21
      Schedule+ 1.00a
    MediaMaker, pg. 302
    NEC PC-VCR, pg. 307
 
References:
    MacWEEK -- 17-Sep-91, Vol. 5, #31
    PC WEEK -- 16-Sep-91, Vol. 8, #37
    BYTE -- Sep-91
 
 
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