TidBITS#102/20-Jan-92
=====================
 
 This issue is full of the latest and greatest software and
   hardware shown at Macworld SF and some unpleasant bugs in Word 
   5 that you should know about. Also check out why I think 
   QuickTime will succeed where HyperCard failed and why the 
   DeskWriter C driver can cause headaches in laboratory rats and 
   Murph Sewall alike. Finally, the long-awaited announcement of 
   our very own TidBITS mailing list. Have TidBITS delivered to 
   your Internet door every week!
 
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 -----------------------------------------------------------------
 
Topics:
    MailBITS/20-Jan-92
    TidBITS Mailing List
    Macworld SF Impressions
    Software at Macworld
    Hardware at Macworld
    QuickTime Rules
    Major Word Bugs
    DeskWriter C Driver Grump
    Reviews/20-Jan-92
 
[Archived as /info-mac/digest/tb/tidbits-102.etx; 34K]
 
 
MailBITS/20-Jan-92
------------------
  What a show! Going to a Macworld Expo always takes a great deal
  of effort because I want to see everything and talk to lots of
  people, and I usually spend the entire day on the floor. I wanted
  to order a new set of legs by the end, but all the mail order
  places were backordered by then. :-)
 
  I enjoyed the show, and I'll write more about it below. I want to
  mention how nice it was to meet so many of the people I've
  corresponded with electronically for so long. We had made up a
  bunch of cool red TidBITS buttons (the only button at the show
  with a penguin on it) and I tried to give them away to TidBITS
  readers, but I'm sure I missed many of you. We've still got some
  buttons and will give you a chance to get one via snail mail in
  the next few weeks. Stay tuned for details.
 
 
Hot PowerBooks
  Mark H. Anbinder, obviously hoping to add a Junior Woodchuck Crime
  Prevention Badge to his TidBITS Contributing Editor Badge, sent
  this note. "Late in December, three Macintosh PowerBook 140's
  (4/40 part #M1227LL/A) were stolen from the ComputerLand Mid-
  Atlantic warehouse in Clinton, MD. The following are the serial
  numbers for the units:
 
    F2144L5D7
    F2145JTG7
    F2148HWK7
 
  If you have information about these units, please notify Officer
  Wingate with the police at 301/336-8800, and reference case #91-
  364-419. Please pass this information along to anyone who might
  come into contact with these units."
 
 
140 Floppy Solution
  While you're peering around for your PowerBook 140's serial number
  to see if it's hot, check to see if your machine has the shield
  that solves the intermittent disk recognition problems that have
  plagued 140 owners. PowerBook 140s with a serial number of F2149
  or later (PowerBooks made after Christmas, 1991) had the shield
  installed in the factory and will not experience this problem.
 
  As we reported a few weeks ago, the immediate solution is to turn
  off the backlighting on the screen, and the long-term solution is
  to call Apple at 800/SOS-APPL and make arrangements to send it in
  to be fixed, a free repair I believe. Do note that this repair
  deal only applies to the 140, and _not_ to the 170 or the 100.
 
  Information from:
    Mark H. Anbinder -- mha@baka.ithaca.ny.us
 
 
Word 5.0 Addendum
  Dwight K. Lemke writes, "An addendum to your report on Word 5.0: I
  was informed by Niles & Associates that the latest version of
  EndNote Plus includes a Word 5.0 command application so that it
  can be accessed from the Insert menu. Expect to see it in mid-
  February."
 
  [Adam: I'm glad to see people using the plug-in capabilities of
  Word 5.0, but I would have been more impressed if they could be
  easily turned on and off without quitting the program and moving
  the files around.]
 
  Information from:
    Dwight K. Lemke -- LEMKE@vaxa.cis.uwosh.edu
 
 
TidBITS Mailing List
--------------------
  Finally! After 101 issues and almost two years, we're setting up a
  mailing list so that you can receive TidBITS in your electronic
  mailbox. Thanks to some great folks at Simon Fraser University in
  Canada, you can now receive TidBITS directly rather than waiting
  for it to come through in comp.sys.mac.digest or snagging it from
  an FTP site a few days later. This will definitely be the fastest
  way to get TidBITS from now on. The mailing list should work for
  people on CompuServe as well, although probably not for people
  using the AppleLink gateway, since AppleLink has something like a
  30K limit on incoming files, and although most issues are under
  30K, I can't guarantee that all will fit through.
 
  Subscription to the mailing list is extremely easy: just send an
  email message (you don't have to include a special Subject: line
  or special body text) to:
 
    tidbits-subscription@sfu.ca
 
  and you'll be automatically added to the mailing list. This list
  is _not_ a discussion list; it is solely for distributing issues
  of TidBITS via email, so please do not use it to talk about
  TidBITS. I enjoy receiving comments and suggestions, but please
  send email to my personal account (ace@tidbits.halcyon.com) for
  that purpose. I include selected comments and suggestions in our
  weekly MailBITS column in TidBITS.
 
  Information from:
    Alvin Khoo -- khoo@sfu.ca
 
 
Macworld SF Impressions
-----------------------
  A friend who went to San Francisco Macworld several years ago
  claimed that it was so crowded that you could only walk in the
  direction the crowd was flowing. It wasn't that bad this year, but
  I spent a full day exploring both Moscone and Brooks Hall, and
  then another day checking out all the things I'd missed at
  Moscone.
 
 
Giveaways
  In past years, companies went all out on the giveaways. Well, we
  have met the recession and it is us. I collected only about twenty
  buttons (which we promptly doctored with magnetic tape and stuck
  on our refrigerator), and only three demo disks. The most common
  marketing concept was to give a prize to a random person spotted
  wearing a specific button, so Mass Microsystems, for instance,
  would give a prize to someone they saw wearing their button. In
  theory it cut down on the prizes and increased the button
  exposure, but I don't know how well it worked - I certainly didn't
  wear all twenty of my buttons every day or I would have been
  bullet-proof. Had I stayed in a worse neighborhood in Oakland,
  that might have been a feature. Anyway, the moral of the story is
  that the computer industry is looking for ways to cut costs and
  increase real exposure, and trade show giveaways were early on the
  chopping block. Even still, the award for the best giveaway goes
  to CE Software for their specially-printed packets of Earth
  Software, better known as wildflower seeds.
 
 
Demos
  I must admit that I have a low tolerance for demos. Usually I can
  learn more from fifteen minutes with a program on my own than by
  sitting through an hour long demo. My tolerance goes down even
  further when I have to stand for the demo and peer over other
  people. That said, the demo that impressed me the most was Adobe
  Premiere, a QuickTime movie-making application that looked fun.
  Diva's VideoShop, a similar application was also popular, so much
  so that I never had the patience to elbow my way to the front of
  the crowd so that I could get a glimpse. NewTek showed their
  VideoToaster in a corner, and packs of people swarmed around the
  booth, making it so you couldn't get within twenty feet. The worst
  demos were those with a theme. Shiva had baseball bleachers up and
  an announcer dressed like Babe Ruth, and Farallon had a pair of
  actors who performed several different skits, all of which
  involved Farallon products at some point, although I couldn't
  stand them long enough to tell for sure.
 
 
Parties
  I never went to parties at previous shows, so I mainly stuck to
  press receptions (or "How to eat cheap in San Francisco") and the
  netter's dinner. The dinner was a blast, with 120 people from nets
  attending, many of them the programmers of much of the excellent
  shareware and freeware out there. I know I promised to send some
  of you various things, but I also assured you I would forget, so
  please remind me via email. I enjoyed the Hunan food, although I
  expected it to be hotter based on Jon Pugh's statement: "They can
  make it cooler, but we frown on that sort of behavior." There
  could have been a bit more food, but my stomach may have been
  biased from the meager fruit and croissants I'd given it that
  morning. My vote goes to a few more courses in the next revision,
  Jon.
 
  I did go to the Software Ventures party, at which I mainly talked
  to people from BMUG and various programmers. I enjoyed myself
  thoroughly, and they even invited me to MacHack, which is 96 hours
  of no sleep and serious programming (or in my case, serious
  kibitzing) in June. I'd love to go and will try to make it and
  report back on the cool stuff created there. My downfall at being
  a serious party animal (which was otherwise aided by my barracuda
  tie) was due in part to the fact that the train to Oakland, where
  I was staying with a friend, turned into a pumpkin around midnight
  and I didn't feel like traveling from downtown San Francisco to
  somewhere in Oakland on my own. Ah well, maybe I'll be rich and
  famous enough next year to stay in San Francisco itself so I don't
  have to make like Cinderella when it starts to get late.
 
 
Software at Macworld
--------------------
  This is by no means a definitive list of all the interesting
  software at Macworld, or even everything that I saw, but here are
  some of the products that caught my eye.
 
 
ThoughtPattern 2.0
  Bananafish Software showed a beta of the next version of
  ThoughtPattern, a personal information manager (PIM). PIM is one
  of those acronyms that doesn't mean much, but I'm impressed with
  ThoughtPattern because it melds the standard calendar features of
  other programs with a full-featured database. Unlike most
  databases, though, ThoughtPattern excels at storing unformatted
  information such that which flows in from the nets. My main
  ThoughtPattern textbase is 1.3 MB in size, and 95% of that file
  came from the nets. I don't use it every day, but periodically I
  find it extremely handy. We'll review ThoughtPattern when 2.0
  ships since it will be a significant upgrade from the current
  version (1.2.1).
 
    Bananafish Software -- 415/929-8135
      bananafish@applelink.apple.com
 
 
InfoLog
  Connectix is deciding on a final name for this database product,
  but I expect it will be popular. InfoLog has a specific purpose -
  helping you keep track of physical papers, especially if you have
  organized them with an unusual system. As a child collecting comic
  books, I filed my Spiderman comics under "P" for Peter Parker,
  Spidey's real name, due to lack of space in "S". That was fine for
  me, but no one else would have guessed. You may know someone who
  files papers in an equally illogical order, or you may have three
  or four people who file things in subjective categories that other
  people have to find later. In either case, InfoLog can track those
  documents and their hiding places so that anyone can easily find
  them. InfoLog would also come in handy to track incoming faxes,
  which often aren't easily categorized and which are often removed
  from the machine by someone other than the intended recipient. I
  don't know how soon InfoLog will be out, but I suspect that people
  will find uses for its document tracking and locating abilities.
 
    Connectix -- 800/950-5880 -- 415/571-5100
      connectix@applelink.apple.com
 
 
Compression Utilities
  These guys never let up. Salient was shipping AutoDoubler, which
  is every bit as cool as promised and about as transparent and
  stable as possible. I'm pleased with how it came out. There's not
  much we can add to our original article, other than that what we
  said then was right.
 
  Aladdin was exhibiting, though not shipping StuffIt Deluxe 3.0 and
  SpaceSaver, the latter of which will be sold separately. I don't
  know SpaceSaver as well as AutoDoubler, not having tested it yet,
  but it appears that the programs perform similar actions, with the
  main difference being that SpaceSaver is smart about file and
  folder names as well. So, if you want to create a StuffIt archive,
  just add ".sit" to the end. ".sea" will turn the file into a
  self-extracting archive, and other user-specified words will
  immediately compress or expand files and folders. StuffIt Deluxe
  3.0 has a much improved interface and has dropped the umpteen
  zillion compression formats (though it still reads them) in favor
  of a single one that achieved incredible compression (over 70% on
  some files I saw) and amazing speed (approximately two seconds to
  expand a 130K document).
 
  Alysis showed the new More Disk Space, which I somehow missed
  seeing, but which supposedly installs itself into the System file
  to ensure that it runs all the time. I prefer the way Salient and
  Aladdin ensure that you'll be able to expand your files by
  including an application that can always expand compressed files,
  but I expect that Alysis's solution does work.
 
  The most interesting newcomer to the transparent compression world
  is DiskSpace from Golden Triangle. They've built compression
  directly into the hard disk driver, which means that everything on
  the disk is automatically compressed all the time, even the System
  and Finder, which no other programs touch. The disk appears to be
  twice as large as it is. Currently, you must reformat your hard
  disk to install DiskSpace, but Golden Triangle plans a version for
  the summer that will take over disks from other drivers. I was
  unable to find any holes in their implementation from talking to
  the programmer, but I, possibly like other people, am a little
  leery of anything that works at such a low level. In addition, I
  bought Silverlining for a reason (namely it's a great disk
  formatting and diagnostic package), and I wouldn't want to give it
  up just like that. Neat idea, though.
 
    Salient -- 415/321-5375
      salient@applelink.apple.com
    Aladdin -- 408/761-6200
      aladdin@well.sf.ca.us
    Alysis -- 415/566-2263
      72510.1317@compuserve.com
    Golden Triangle -- 619/279-2100
 
 
Expanded Books
  One of the most pleasant surprises at Macworld came from Voyager,
  who shipped the first three Expanded Books, designed especially
  for use on the PowerBook screens (but which will work on any
  screen 640 x 400 or larger. The three titles are Michael
  Crichton's "Jurassic Park," "The Complete Hitchhiker's Guide to
  the Galaxy" by Douglas Adams (a longtime Macintosh fan), and
  Martin Gardner's "Annotated Alice." Written in HyperCard 2.1 (one
  of the few commercial programs to use HyperCard), the Expanded
  Books are designed for easy reading, browsing, and searching. You
  can add bookmarks, copy selected passages, add marginal notes, and
  mark passages for reference. I don't know how hypertext-like the
  books are since they were originally written linearly, but short
  of the true hyperfiction that Eastgate publishes, this is as good
  as it gets. Voyager also has some fun CD-ROMs full of QuickTime
  movie clips, one of baseball's greatest moments, another called
  "Poetry in Motion," with readings by famous poets, and two more
  that dig through America's recent past. I really must get a fast
  CD-ROM drive soon.
 
    Voyager -- 310/451-1383
      voyager@applelink.apple.com
 
 
Hardware at Macworld
--------------------
  The most interesting hardware was harder to find, squirreled off
  in the corners of Moscone and even in local hotels. I saw some
  products and regretfully missed others.
 
 
Same BAT channel
  I tried the full BAT keyboard at Infogrip's booth and came away
  wanting to really put it through its paces. Infogrip was still
  having trouble with the ADB since Apple apparently hasn't been
  terribly forthcoming, but the design was extremely comfortable
  since it incorporates a palm rest right with the keyboard. The
  keys had a decent feel to them - much nicer than the mushy keys on
  the miniBAT - and I felt that it wouldn't be hard to figure out
  the chording system given an hour or two of practice. I believe
  that you can keep both the standard QWERTY keyboard and the BAT
  hooked up at the same time, so if you have to whip something out
  quickly before you've gotten up to speed on the BAT, you'll be
  able to switch easily without having to restart and plug in the
  normal keyboard.
 
    Infogrip -- 504/766-8082
 
 
Cute Fax Modem
  The award for the cutest product at the show goes to Mass
  Microsystems for their MASSfm 24/96, a strangely named but
  minuscule 2400 data/9600 fax modem. It's a mere 3.5" tall and
  resembles a Quadra 900 from the hit movie, "Honey, I Shrunk The
  Mac." It appears to be a full-featured send and receive fax modem
  from the brochure with some advanced features like using power
  directly from the Mac's serial port and the phone line, but being
  able to drop into a low power sleep mode when idle and wake up on
  a command or phone ring. I'd like to see it with higher speed data
  capabilities, and the Mass Microsystems people assured me that
  they would add that capability once they could figure out how to
  cram the chips into that mini Quadra case and still get the case
  to close, a problem my luggage and I struggled with as well.
 
    Mass Microsystems -- 800/522-7979 -- 408/522-1200
 
 
Psychic Hardware
  I think I've mentioned work being done on brainwave recognition
  once or twice (basically differentiation between two basic
  patterns, yes/no in one case, anxiety/confusion in the other).
  Psychic Lab showed a state-of-the-art electroencephalograph (EEG)
  and biofeedback system that accepts brainwave input from a sensor
  headband, transmit it to the computer (or to anything that can
  record audio), and then display it in any one of seven rendering
  modes. The coolest rendering mode is the 3D color graph that moves
  as more data comes in. The system, called the Interactive
  Brainwave Visual Analyzer (IBVA), is only an input and display
  device right now, but I'm sure that enterprising programmers could
  figure out more things to do with it in terms of interacting with
  a computer, virtual reality, or any of the health-related uses of
  biofeedback systems. Neat stuff, and I look forward to seeing more
  of it.
 
    Psychic Lab Inc. -- 212/353-1669
 
 
VPL Microcosm
  I missed the demonstrations of Microcosm because they were held in
  one of the hotels rather than on the show floor, and I'm still
  kicking myself for it. Microcosm is VPL Research's virtual reality
  system for the Macintosh. It's not cheap at $58,000, but that
  price includes a Quadra 900, the EyePhone XVR for viewing virtual
  worlds, the DataGlove XVR for manipulating objects in those
  worlds, and software to design your own virtual worlds. I'm
  curious about how they manage three dimensional sound - that is,
  sound that has a single source that you can pinpoint as you walk
  around rather than seeming to come from all around you. I'm sorry
  I missed it, but I'll try to check it out sometime and report on
  it further. Alternately, if you have $58,000 burning a hole in
  your pocket...
 
    VPL Research -- 415/361-1710
 
 
QuickTime Rules
---------------
  John Sculley chortled slightly as he said, "Remember, I've been
  talking about multimedia for the last four years." This year he
  could afford to chortle as QuickTime stole the show. Apple boasted
  right and left that  over 100 shipping applications at the show
  supported QuickTime, and they even had a special room dedicated to
  showing QuickTime-savvy applications. Perhaps the most impressive
  though, were the demos during Sculley's keynote address, and I was
  pleased to see one was a video conferencing system, something I
  suggested many months ago.
 
  Videophones are a fascinating idea, and people who don't want them
  because of concerns about callers seeing them as they rush from
  the shower are indeed all wet. In the immortal words of Captains
  Kirk and Picard of Star Trek, "On screen." With any sort of
  privacy-invading technology, the end user must retain complete
  control, which is why you don't have to talk to everyone who makes
  your telephone ring. Same thing with videophones - you'll have to
  consciously turn on the video, so if you're buck naked and
  dripping wet when your grandmother calls, you need not worry.
 
  Enough philosophy. During the keynote, Sculley used a normal Mac
  and a normal telephone line along with some slightly special
  hardware consisting of (I presume) a seriously fast modem, some
  sort of video camera, a real-time digitizing and compression board
  from Workstation Technologies Inc. (WTI), and special video
  conferencing software from Northern Telecom to talk to and view an
  art director at Time Magazine. Then, using a digital camera back
  on a Nikon camera and Adobe Photoshop, a photographer and the art
  director created a fake cover for Time showing Sculley with the
  caption, "Read My Chips." It ran a bit slowly, and the images of
  Sculley and the art director in New York were in black and white
  and jumpy, but it worked. Impressive.
 
  I think I've figured out why QuickTime will be a success.
  QuickTime is like HyperCard, except Apple has made sure that there
  will be a commercial market around QuickTime. Despite the
  gigabytes of stacks created in HyperCard, it has been a smashing
  commercial failure because Apple provided too much. Any moderately
  bright monkey could create something in HyperCard using the built-
  in tools - few people needed the more powerful tools marketed
  commercially, and even fewer people did a good enough job to
  market their stacks commercially. Because there's no market around
  HyperCard, it's languishing at Claris and everyone is sitting
  around trying to figure out what to do with it. Had Apple provided
  the guts of HyperCard as an extension to the system software so
  anyone could run a stack, but left the market for development
  tools open, commercial HyperCard utilities and packages of
  externals would have sprung up, some on the high end, some on the
  low end. It's not quite parallel, but it's close.
 
  That is what's going to happen with QuickTime. Apple has said,
  "Look people, here's this great stuff that your Mac can do, and if
  you want to make your own or modify what you're getting, go buy a
  package from a third party." Some of the programs for creating and
  editing movies will be high-end and expensive, and others will be
  more on the level of Kid Pix Companion, which among other things,
  allows kids to put together slide shows using QuickTime movies.
  Lots of movies and animations will be uploaded to the electronic
  services, and hard drives that groaned under the weight of
  HyperCard stacks may need replacing to handle the even bulkier
  movies.
 
  Sure, you can't do much with QuickTime right now. That's because
  developers are still figuring out what might be fun to do with it.
  Adding basic support for playing movies is easy, and that's what
  most applications have done. But the impressive stuff, like Adobe
  Premiere, is starting to appear, and the little utilities are just
  poking their heads out the door. The first I've heard of is
  VideoBeep, which can play a QuickTime movie at a number of system
  events, like Startup, Shutdown, Disk Insert, Disk Eject, and so
  on. The point is that because Apple has merely provided the
  platform and stepped out of the way, developers can step in to
  produce useful software. Competition will result and before you
  know it, there will be far more uses for QuickTime than appear
  possible now. Look at the compression market. Aladdin was sitting
  pretty with StuffIt Deluxe, and then along came Salient with
  DiskDoubler, redefining the market in the process. Now Aladdin,
  Salient, and Alysis are barely on speaking terms due to fierce
  competition, but their products are improving and evolving far
  more rapidly than any others that I can think of at the moment.
  That will happen with QuickTime utilities too, though probably not
  at the same rate for a while.
 
  Another reason QuickTime will succeed is that camcorders and
  digital cameras are getting cheaper and better all the time with
  the consumer market pushing them. A friend from Ithaca came to
  visit and brought four 1.4 MB floppies filled with 75 pictures of
  our friends and the gorgeous autumn leaves back there. It was a
  slightly more difficult to view the pictures than a stack of
  glossies, but it was a lot cheaper and he could easily throw out
  the lousy ones to make room for more. I'm already coveting a
  camcorder for just this sort of thing.
 
  Finally, Apple is pushing QuickTime as an open standard. Learning
  from IBM's accidental move with the original PC, Apple has
  realized that open standards usually win out and they're even
  better if you control the standard and have a head start in
  implementing it. To that end, one of Sculley's assistants at the
  keynote showed some QuickTime movies on a Mac, copied the files to
  a DOS floppy (I don't know if he was using Apple's soon-to-be-
  released DOS Exchange program or not), copied them onto a Windows
  system, and ran them using what he termed "extremely prototype"
  software. Still, it worked, and those QuickTime movies ran just
  fine under Windows, and once people use QuickTime on Macs and PC
  clones, the amount that you will be able to do will increase even
  more rapidly.
 
 
Major Word Bugs
---------------
  Someone goofed, folks. I know lots of people who only use
  Microsoft Word because it talks so well with PageMaker. Not too
  surprising, considering that Microsoft and Aldus are about ten
  miles apart. We said in our previous articles on Word that the
  file formats of Word 4.0 and Word 5.0 are the same. That's
  apparently true with the exception of about 100 bytes at the
  beginning of the file, and that minor difference can cause
  problems when placing documents in PageMaker, though the situation
  is still a little fuzzy.
 
  The basic problem is that if you work on a Word 4.0 document in
  Word 5.0 and then want to place that document in PageMaker 4.x, it
  sometimes fails, (even more frustrating than if it failed
  consistently). Documents that have never been touched by Word 5.0
  are fine, and documents created in Word 5.0 and never touched by
  Word 4.0 are fine. There isn't much else we can tell you about the
  problem (you'll know it when you see it) except the solution,
  which currently seems to be the only fix for problematic files
  until Aldus releases new import filters for PageMaker.
 
  To fix, as my mother would say, a bad-dude file, open it in Word
  4.0, save it in RTF format (which, by the way, is an excellent way
  to fix some common problems with Word files), open the RTF file in
  Word 4.0 again, and save under a new name. Then you can import the
  file into PageMaker. If you were paying attention you'll notice
  that Word 5.0 does not figure into the fix at all, so make sure
  you keep Word 4.0 handy if you regularly import Word documents
  originally created in 4.0 into PageMaker.
 
 
Graphics Bug
  We've heard reports of Word 5 crashing when editing mildly complex
  graphics in its graphics editor, and at first figured that people
  were just pushing the limits a bit too far. A little testing
  showed that the graphics editor is not terribly stable,
  particularly in low memory situations. I created a Word 4.0
  document with a few words and one of the standard graphics from
  the Scrapbook (the Downtown Business Occupancy Rate one), opened
  it in Word 5.0, double-clicked on the graphic, and then played
  with the lines in it for a minute before Word bombed. Be careful
  out there folks.
 
 
Public Relations Bug
  In the humor department, at a recent dBUG meeting, a Microsoft
  product manager called a woman from the audience up on stage and
  asked the leading question, "How many people out of ten must pass
  a feature in Microsoft's usability testing for that feature to
  reach the final program?" Undeterred by the prospect of not
  winning a hot pink Microsoft Word duffle bag, the woman
  confidently replied, "One," paused for a few seconds as the
  audience fell out of their seats laughing, and then gave the
  desired answer (nine) to walk off with the duffle bag and the
  audience's applause. Life is never dull around here.
 
    Microsoft Mac Word Technical Support -- 206/635-7200
 
  Information from:
    Pythaeus
 
 
DeskWriter C Driver Grump
-------------------------
  by Murph Sewall
 
  Santa kindly left a DeskWriter C under my tree so I'll be able to
  enlighten future undergraduates with color transparencies. But I
  found a few problems with the current DeskWriter C printer
  drivers. I was prepared to put up with the absence of background
  printing until the new driver came out, but the current driver is
  _not_compatible_ with 68040 caches. There are a couple of ways to
  temporarily disable the caches (without restarting), but those
  don't work with the DeskWriter C AppleTalk driver. With the caches
  on, an attempt to print (or even access print setup) hangs the
  system. With the caches temporarily off, print commands report
  that they can't find the DeskWriter C on the network (after a few
  seconds, the Chooser does find the printer, but on returning to
  the application, the driver loses it again).
 
  I'd read that some Quadra network problems are solved by the new
  version of AppleTalk (it ships with Remote AppleTalk, which I
  own). However, AppleTalk 57 made the incompatibility with the
  DeskWriter C driver even worse. Evidently, the existing DeskWriter
  C driver is entirely incompatible with AppleTalk 57 (likely to be
  part of System 7.1).
 
  OK, back to AppleTalk 56 and restart with caches off (only for
  testing, there's no way I plan to make a regular thing of running
  with caches off). I have a 2+ MB application (SPSS) that comes
  with it's own TrueType font. About This Macintosh... with balloon
  help says SPSS uses 2,250K, but the DeskWriter C driver says it
  doesn't have enough application memory to print a page when the
  app memory is set at 2,900K. [Editor's note: This is probably
  related in part to what Murph was printing, since the memory
  requirements rise dramatically when you want to print lots of
  colors. See our article on the DeskWriter C in TidBITS#80/09-Sep-
  91 for more information.]
 
  I've talked to HP's technical support. They indicate that the
  System 7-friendly and Quadra-compatible drivers probably won't be
  available until "the second quarter." That's four, maybe six,
  months. The technician also said she didn't think there is even a
  beta copy yet, at least not one that is compatible with the
  Quadra. I appreciate the logic that the Quadra cache problem was
  something that took HP unaware (funny that the folks at Absoft
  included an item about it in their newsletter six months or so
  ago), but I don't understand why HP hasn't already shipped System
  7-compatible drivers. Surely, HP had early beta copies of System
  7, and the technical specifications even earlier. System 7 has
  been out for 7 months, a year later than originally planned.
 
  Other developers don't appear to have had too much difficulty
  upgrading for cache compatibility. Of course, print drivers may be
  a whole different problem than extensions and applications. The HP
  technician described Hewlett-Packard as "one of Apple's
  competitors, so they don't make beta hardware available to us." My
  understanding is that Apple's dealings with third party developers
  are not so simple. Perhaps someone out there can allay my
  suspicion that HP just hasn't been giving the problem adequate
  attention. [Ed. There have been ongoing complaints about the
  DeskWriter's drivers for quite some time now, so it's not too
  surprising that there would be problems with the DeskWriter C's
  driver as well.]
 
  The fact that the old drivers worked up to now may have led HP to
  assign a lower priority to working on the new drivers, but based
  on my experience, the existing AppleTalk driver is unlikely to
  work with the forthcoming 7.1 (and its likely associate, AppleTalk
  57). Anyone contemplating purchasing a DeskWriter C to use with
  System 7.1 or a Quadra might want to insist on the new drivers
  before committing to the purchase. At the very least, pressing
  lots of dealers into calling HP about System 7.1-compatibility
  should generate more attention to the problem.
 
  Information from:
    Murph Sewall -- SEWALL@UCONNVM.BITNET
 
 
Reviews/20-Jan-92
-----------------
 
* MacWEEK
    Lotus 1-2-3 for Macintosh -- pg. 93
    Mac Classic II -- pg. 93
    Hard Disk Toolkit -- pg. 100
    24-bit accelerated graphics cards -- pg. 102
      RasterOps 24XLi
      SuperMac Thunder/24
    HAM -- pg. 108
    Hand-OFF II -- pg. 108
    Now Utilities -- pg. 108
    Prograph 2.5 -- pg. 109
    Ergonomic aids -- pg. 116
    Low end paint programs -- pg. 120
      Color MacCheese
      Fractal Design Painter
      MicroFrontier Color It!
      Aldus SuperPaint
    Workgroup software -- pg. 122
 
References:
    MacWEEK -- 06-Jan-92, Vol. 6, #2
 
 
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