TidBITS#121/27-Apr-92
=====================
 
 The sagas continue with yet more information on Tune-Up and notes
   on the latest virus and the latest Macs. For some ecological
   variety, read about CE Software's new look and Don Rittner's new
   book, and cheap upgrades to Norton Utilities 2.0 are Symantec's
   new hook. Finally, for those of you with more thoughts than you
   know what to do with, check out our review of Inspiration from
   Ceres Software.
 
 Copyright 1990-1992 Adam & Tonya Engst. Non-profit, non-commercial
   publications may reprint articles if full credit is given. Other
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 For more information send email to info@tidbits.halcyon.com or
 ace@tidbits.halcyon.com -- CIS: 72511,306 -- AOL: Adam Engst
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 --------------------------------------------------------------
 
Topics:
    MailBITS/27-Apr-92
    Virex False Positives
    Tune-Up Details
    New Look for CE Software
    EcoLinking
    SUM II NUM 2.0
    PowerBook Line Fleshed Out, Prices Cut
    Inspiration Review
    Reviews/27-Apr-92
 
[Archived as /info-mac/digest/tb/tidbits-121.etx; 29K]
 
 
MailBITS/27-Apr-92
------------------
  Due to a strange quirk, I lost mailfiles sent to me via the
  Internet on April 20th and 21st. So, if you sent me something and
  haven't heard back, that's probably why. I know someone sent me
  information about FAA regulations concerning electronic devices on
  planes, but I can't recall who it was. Please resend anything
  important.
 
 
Virex False Positives
---------------------
  Virex users may wish to use another virus-checker until Microcom
  fixes a problem with the User Definable Virus (UDV) feature. It
  appears that it incorrectly identifies some files as being
  infected with the CODE 252 virus. Microcom plans to correct the
  problem in Virex 3.8.
 
  According to Microcom, in the cases where Virex reported false
  positives, there have been multiple UDVs entered. To avoid the
  problem, you can remove all other UDVs. Although Microcom claims
  that this method should work, false positives may still occur. Do
  note that this affects the UDV feature _only_ and does not
  compromise Virex's normal detection and repair abilities.
 
  Information from:
    Eric Conger, Microcom -- conger@rock.concert.net
 
 
Tune-Up Details
---------------
  Well, the details about the System 7 Tune-Up keep dribbling in. If
  you don't have difficulties, don't worry, just keep this
  information in mind in case you need it.
 
 
Important!!
  Greg Marriott of Apple set us straight on our speculation about
  how Tune-Up works. We implied that after you install Tune-Up
  1.1.1, you are protected from the disappearing files bug even if
  you boot without the Tune-Up 1.1.1 extension present. This was
  based on observations that the Tune-Up installer adds code to the
  System file when it installs the Tuner extension, and that Apple
  said that users are protected even if they boot with the Shift key
  held down in order to disable extensions.
 
  This speculation turns out to be wrong, because the code installed
  in the System file by the Tune-Up installer merely knows to load
  the actual bug fix code from the Tuner extension. The code in the
  System file does NOT fix the bug itself, so if you throw out the
  Tuner extension the bug fix code WILL NOT LOAD. So do not throw
  out or move that Tuner extension, or you may fall victim to the
  disappearing files bug.
 
  Information from:
    Greg Marriott -- Apple Computer
 
 
Extra INIT ID 11
  The Tune-Up 1.1 installer puts INIT ID 11 in your System file, and
  when you install Tune-Up 1.1.1, INIT ID 11 remains in your System
  file and INIT ID 13 is added.
 
  Last issue we suggested that if you have problems after installing
  Tune-Up 1.1.1 that you remove INIT ID 11 from your System file.
  Since then, several knowledgable people told us that the
  duplication should not be responsible for any crashes and is in
  fact identical to the INIT ID 13, but Ron Southerland wrote to
  tell us that after he removed INIT ID 11, his Mac stopped crashing
  with a Finder bus error at shutdown. So we don't recommend that
  you blithely remove INIT ID 11, but if you have crashing problems
  and don't want to reinstall the System file and then reinstall
  Tune-Up 1.1.1, it might be worth a try. Again, work on a backup
  and at your own risk.
 
  Information from:
    Ron Southerland -- southerl@acs.ucalgary.ca
 
 
Laser Prep 7.1.1
  If you use AppleShare 2.0.1's printer sharing services, and you
  need to upgrade to the new LaserWriter 7.1.1 driver that comes on
  the System 7 Tune-Up disks, it's important to realize that you'll
  also need Laser Prep 7.1.1 for the server.
 
  Laser Prep 7.1.1 is not included with the System 7 Tune-Up disk or
  with any of the currently-shipping versions of System 7, but it is
  available on the disk that comes with the Personal LaserWriter
  NTR. It will also soon be available on AppleLink.
 
  Information from:
    Mark Hansen - Apple Computer
 
 
StyleWriter 7.2.2
  Matt Neuburg writes, "It is now clear that Apple made a little
  error in the StyleWriter driver 7.2.2, the one included with all
  versions of the Tune-Up software. Although a StyleWriter is a 360
  dpi device, the driver "informs" applications that it is a 72 dpi
  device (this detail comes from the engineers at Adobe, who
  explained it on the nets recently). Apparently this information is
  picked up either at print time or at application startup time; in
  any case the application is told even if you do not run Page
  Setup. As a result, graphics programs such as Adobe Illustrator,
  which print beautiful grayscale and splendidly smooth curves at
  360 dpi under StyleWriter 7.1, now print only jagged, gross 72 dpi
  images. Even SuperPaint does worse than before: it prints the
  wrong patterns, and gradients, which used to print a rather ugly
  72 dpi version and now do not print at all.
 
  There is a workaround, which is to go back to the 7.1 driver. You
  can keep a copy of this in the Extensions folder along with the
  7.2.2 version [which is still useful for its much faster printing
  speed -Adam], provided it has another name: say, Old StyleWriter.
  The Chooser allows you to switch between the two."
 
  [Any word on fixes from a printing person at Apple? -Adam]
 
  Information from:
    Matt Neuburg -- clas005@cantva.canterbury.ac.nz
 
 
New Look for CE Software
------------------------
  by Mark H. Anbinder -- TidBITS Contributing Editor
 
  Just in time for Earth Day, though that seems to be a coincidence,
  CE Software has been making strides towards maximizing their use
  of recycled and recyclable materials. Along with a new logo and
  new package designs, CE is now using recycled/recyclable materials
  for their boxes, manuals, and even corporate stationery. In
  addition, at the last Macworld in San Francisco, CE even eschewed
  the standard plastic giveaway in favor of a specially labeled
  package of wildflower seeds.
 
  CE's current QuickMail manuals are not recycled/recyclable, but as
  soon as the current supply is exhausted, the next batch will be.
  In addition, all of CE's manuals are now being printed with soy-
  based inks, and CE products will no longer be shrink-wrapped.
  Following in the footsteps of some other forward-thinking
  companies, CE is also reducing the size of its boxes by
  eliminating unneeded "dead space," limiting waste in both
  packaging materials and storage space.
 
  The company of course promotes careful use of natural resources
  simply by virtue of its electronic communications product line.
  Software like QuickMail, In/Out, and Alarming Events all tend to
  reduce paper waste by allowing people to communicate
  electronically. As a purely electronic operation ourselves,
  generating virtually no waste and using virtually no natural
  resources, we at TidBITS applaud CE's efforts to minimize their
  contribution to our society's wasteful practices.
 
  Information from:
  Michele Eddie, CE Software -- 515/224-1995
 
 
EcoLinking
----------
  If Mark's going to provide us with an article on CE's
  environmentally-responsible practices, the least I can do is talk
  about a new book written by Don Rittner and published by Peachpit
  Press. Many of you may know Don as the coordinator of the MUG News
  Service, the free service that provides gobs of information
  (including TidBITS) to Macintosh user groups around the world.
  He's also an author and has brought his interests in the
  electronic world and the environment together in his book,
  "EcoLinking: Everyone's guide to online environmental
  information."
 
  EcoLinking has two basic parts. First, a treasure trove of
  valuable reference information on the electronic world, and second
  comes the specific environmental information. I order the parts of
  the book in this way because I am not currently looking for
  environmental information, although I may start if the water
  shortage in the Pacific Northwest gets worse. Poor fish... :-(
 
  I am interested in and knowledgeable about the electronic world,
  though, and was curious to see what Don wrote about the various
  networks, especially since I'd sent him a bunch of the standard
  postings about Usenet when he began this book. I'm pleased to say
  that his book that will be of immense use to anyone looking for
  concise, clearly presented information and references to
  electronic services. Part I of the book quickly covers the
  hardware and software aspects of getting online, and Part II, III,
  and IV discuss the global networks (Internet, BITNET, Usenet,
  Fidonet), bulletin board systems, and commercial services. The
  final section talks more generally about huge databases of useful
  information, some of it online, some it accessible via CD-ROM.
 
  Of course, the main thrust of the book is to provide pointers to
  environmentally-oriented information. Not being an environmental
  expert, I can't say how complete Don's information is, but he's
  assembled an impressive list. My feeling from looking through the
  numerous listings is that if you can't find something you need
  directly from a source mentioned in the book, one of the people
  mentioned will be able to guide you to the correct data.
  Interspersed among the information listings of environmental
  sources and network references are a number of fascinating case
  studies on how people use online environmental information, from
  teaching geology to thwarting international recycling fraud.
 
  Anyone interested in figuring out how to use the Internet or
  wondering what the WELL is will find many of their questions
  answered. As Don says early on in EcoLinking, "Throughout the
  book, the focus is on how to get online and on what types of
  information and people you can find online." Of course, much of
  this information is in a state of constant flux, so contact
  numbers and addresses may change, although Peachpit has been good
  about updating their books when the information is no longer
  applicable. EcoLinking retails for $18.95, but I feel that it's a
  must read for those trying to learn about the networks. Highly
  recommended.
 
    Peachpit Press -- 800/283-9444 -- 510/548-4393
 
 
SUM II NUM 2.0
--------------
  by Mark H. Anbinder -- TidBITS Contributing Editor
 
  We've been wondering when this would happen, and it finally has.
  Jonathan Feinstein of Shrink2Fit Software let us know that
  Symantec Corporation, makers of the popular SUM II (Symantec
  Utilities for Macintosh) and Norton Utilities packages, has rolled
  the two into a single improved package, Norton Utilities 2.0, or
  NUM 2.0. The new version is now shipping, and should be available
  from dealers by the end of this month.
 
  According to a mailing Jonathan received from Symantec, the new
  Norton Utilities 2.0 will include all the functionality of Norton
  Utilities 1.1, plus some of the best features of SUM II, such as
  drive parameter files to allow recovery from badly-damaged
  volumes. In addition, 2.0 will include a fast backup utility, an
  improved SpeedDisk optimizer, better file recovery (due largely,
  no doubt, to some of SUM II's capabilities) and a new version of
  the Directory Assistance extension (similar to Now's Super
  Boomerang) that works with System 7, unlike previous versions.
 
  Users who purchased either Norton Utilities or SUM II since 20-
  Jan-92 are entitled to a free upgrade to Norton Utilities 2.0, in
  exchange for a dated sales receipt and $8 for shipping and
  handling. Owners of any previous version of Norton or SUM who
  purchased the software before 20-Jan-92 may upgrade to this new
  package for the reasonable price of $39, plus the same $8 shipping
  and handling charge.
 
  Registered users may give Symantec a call at 800/343-4714 to
  arrange the upgrade with a credit card. Of course, users who need
  the free upgrade will need to send in their proof of purchase. All
  mail upgrade orders should go to:
 
    Symantec Fulfillment Center
    Attn: NUM 2.0
    P. O. Box 5224
    Englewood, CO 80155-5224
 
  I was originally pleased that Symantec chose to keep both SUM II
  and Norton Utilities in their product lineup after acquiring Peter
  Norton Computing a while back. Each product had its advantages,
  such as Norton's ability to repair directory damage and SUM's
  more-powerful file recovery, but it seems that Symantec has
  assembled the best features of both packages into a single package
  that should perform most of the disk utility tasks anyone would
  need.
 
  The only disadvantage from this move that comes to mind is the
  fact that Symantec, which previously held two high spots in the
  disk utility software market, will now only hold one. No doubt the
  company will retain most of the combined market share from both
  programs, but it's likely that they will lose a little ground to
  competitors like Central Point Software in the process (although
  owners of Central Point's MacTools can sidegrade to NUM 2.0 for
  $59). Symantec seems to have decided, though, that the advantages
  of bringing a single, stronger product to market outweigh the
  disadvantages of giving up one of those spots.
 
 
PowerBook Line Fleshed Out, Prices Cut
--------------------------------------
  by Mark H. Anbinder -- TidBITS Contributing Editor
 
  Apple recently addressed some of the biggest complaints about
  their PowerBook line of notebook computers by introducing several
  new configurations of the existing computers and by reducing
  prices on the existing items. The new configurations include
  PowerBooks with 80 MB internal hard drives and high-end PowerBooks
  without an internal modem or extra memory.
 
  Few people complained too loudly about PowerBook prices, which
  have been quite reasonable compared to comparable DOS notebook
  offerings. However, they were a little pricey when compared with
  comparable desktop Macs, and Apple's goal was theoretically to
  shoehorn its way into new markets with these units. As a result,
  Apple has reduced the prices on most of the existing PowerBook
  configurations.
 
  The theoretically-discontinued PowerBook 100 2/20 is back on the
  price lists at a _dramatically_ reduced price: its retail price is
  $1499, down from $1999. The same unit with an external floppy
  drive included is now $1599, down from $2199. Each of the
  PowerBook 100 4/40 configurations (with and without floppy drive)
  was reduced in price by $200 to $2199 and $2399 respectively, and
  the PowerBook 140 2/40 and 4/40 configurations were each reduced
  in price $500, to $2699 and $2999 respectively. At the same time,
  Apple has made price adjustments within its reseller channels for
  the entire Quadra line, so while the Quadras' retail prices won't
  change, they should become less expensive to purchase.
 
  The new configurations of PowerBook include three new versions of
  the PowerBook 170, all with no internal modem. Many PowerBook
  customers complained that Apple was saddling their top-of-the-line
  notebook with an underpowered modem, and Apple has responded by
  unbundling the modem from most of the 170 configurations. As a
  result, 170 buyers will be able to purchase more-powerful third-
  party modems for their PowerBooks, such as the snazzy PowerPort
  V.32 internal send/receive/fax/data modem from Global Village
  Communications. The new modem-less 170 configurations are a 4/40
  (to match the existing 4/40 with internal modem, which stays in
  the lineup), a 2/80, and a 4/80, with retail prices of $4299,
  $4299, and $4599 respectively.
 
  Those 80 MB internal hard drives will cause many a Mac user to
  breathe a sigh of relief. Since the PowerBook's introduction in
  October, users have been hoping for larger internal hard drive
  larger than Apple's original 20 MB or 40 MB options. Now that
  drive manufacturers have finally ramped up production on 80 MB
  2.5" hard drive mechanisms, Apple and third-party vendors can
  offer the 80 MB drives to end users. In addition to the two 80 MB
  configurations of PowerBook 170 mentioned above, Apple is
  introducing two PowerBook 140 configurations, a 2/80 and 4/80,
  with retail prices of $2999 and $3299.
 
  As with Apple's internal modems, many PowerBook users have
  complained about the 2 MB memory expansion card that's installed
  in all of the 4 MB PowerBook configurations. This card takes up
  the one memory slot in the PowerBooks, so users wanting to upgrade
  have to remove the card and either set it aside or try to sell it.
  As shown by the configurations described above, Apple is now
  offering 2 MB configurations of each PowerBook. No one is likely
  to want to _leave_ their PowerBook thusly crippled; the intention
  is to allow users to add third-party memory expansion cards to the
  one memory expansion slot. Most will want to put in a 6 MB card,
  to go up to the maximum 8 MB that the PowerBooks support.
 
  These new configurations are good news on more than one level. In
  addition to the obvious enhancements to customer satisfaction with
  the PowerBooks, Apple's quick introduction of several new
  PowerBook models means that they really are listening to what the
  users ask for.
 
    Global Village -- 800/736-4821 -- 415/329-0700
 
  Information from:
    Apple
    Global Village
    Pythaeus
 
 
Inspiration Review
------------------
  I recently tried Ceres Software's thought processor (as they call
  it), Inspiration (about $160 discounted). I'm not especially fond
  of using an outline as a method of organizing my thoughts due to
  being forced to do outlines in junior high English classes.
 
  Like all writers, I occasionally have trouble starting a piece. It
  can be hard to start, especially if you aren't thrilled about the
  concept of writing about the subject, say Aristotle's view of
  Plato's Theory of Forms as expressed in the later dialogues (I
  once wrote about that, a process akin to receiving a frontal
  lobotomy without anesthesia). Some call it writer's block - I
  prefer to think of it as writer's piano, because I usually feel as
  though someone dropped a piano on my brain. I occasionally use
  Eastgate's excellent hypertext editor, Storyspace,  to pull my
  brain out from between the piano wires, and although Storyspace is
  a joy for linking chunks of text and creating hypertext documents,
  its outlining mode isn't great.
 
  Inspiration has a few of the same sort of graphical features as
  Storyspace, which makes it nice for entering and arranging ideas,
  but Inspiration also has a good outliner and can handle large
  blocks of text within outline items.
 
  I generally whip off a couple of quick ideas in Inspiration's
  rapid-fire mode, which creates outline headings as fast as I type,
  although the program won't arrange them in the graphical layout
  until I pause and it has some CPU breathing room. Once I've got
  the basic ideas, I enter the main text that will go under each
  item. Once I've done that, I switch to the outline mode and make
  sure the structure of the overall document meets my stringent
  illogical requirements. Finally, I export to a format Nisus can
  read, like MacWrite or Plain Text. A little cleaning up and the
  piece is done.
 
 
Two modes
  Inspiration has two basic modes, Diagram and Outline. Diagram mode
  is a fairly basic "shapes linked with arrows" mode in which you
  create ideas and link them to other ideas, essentially positioning
  them in an outline. Of course it's easiest to let the program
  create the new ideas and links by using the rapid-fire mode (in
  which you type an idea, hit the Enter key, and type another idea,
  which will then be subordinate to the original one). There are
  multiple methods of creating ideas and linking them (or leaving
  them unlinked if you prefer) to other ideas, so I'm sure everyone
  can find a good method of creating and linking ideas.
  Interestingly enough, you can create links between objects that
  are not directly hierarchically related, which would be useful for
  graphical presentations, if not for the structure of the outline.
  Hypertext capabilities would require Storyspace's skills, and
  Eastgate and Ceres might do well to get together and share
  strengths.
 
  Inspiration's outline mode is the more traditional, well, outline
  mode, with items indented below their superiors and everything
  numbered and lettered correctly (in numerous different styles for
  different fields). I hated getting the numbering and lettering
  correct in grade school. It's a matter of click and drag to move
  items around in the outline, and its easy to hide or show
  different levels of the outline depending on what you want to look
  at at any one time.
 
 
Added goodies
  Inspiration sports a couple of features which increase its utility
  as a writing tool. You naturally have control over font and style
  and all that boring stuff, but Ceres also included a Find/Replace
  function and a spelling checker. Unfortunately (for me anyway,
  your mileage may vary) both are modeled after Microsoft Word 4.0's
  thoroughly mediocre Find/Replace and spell checking utilities,
  which makes them familiar, but limited. The Find/Replace function
  cannot search the note text within objects in the Diagram mode,
  which is a small pain, and although the spelling checker can check
  an entire diagram, like Word, it won't make suggestions without
  prompting from the user. Still, these utilities are helpful and
  ease the writing process.
 
  Inspiration also has some utilities for its graphical side as
  well, including a configurable grid that objects can optionally
  snap to for that squeaky clean look. If you don't like working in
  clean mode, just turn off the "snap to" option and use one of the
  several hierarchical tree styles that Inspiration includes. It's
  just a matter of selecting Arrange... from the Draw menu and
  selecting the appropriate graphical tree style.
 
 
Embellishments
  I haven't particularly used the neat graphics capabilities present
  in the Diagram mode. You can arrange any of the ideas in any
  graphical order you wish, but more interestingly, you can apply a
  number of different shapes. Ceres includes a load of them for
  normal stuff, basic business use, flow charts, one set supposedly
  for designers, though I'm not sure why, and two open slots for you
  to add your own shapes and graphics. You can also set colors,
  patterns, line thicknesses, line patterns, and so on. If you're
  truly picky you can even modify the arrowhead direction used by
  the links, select different style arrowheads, constrain the links
  to 90 degrees, bend a link around an object, or even add
  descriptive text to a link.
 
  You might want to use Inspiration for a presentation in the
  Diagram mode by selectively hiding and then showing selected
  subtopics as you cover each point in turn. I've never used this
  for real because I haven't done a presentation in some time.
 
 
Families
  One of the more interesting features of Inspiration is the ability
  to manage large and complex documents by creating a family, or a
  main document with embedded sub-documents, called children. These
  children are not separate documents (although you can turn them
  into separate documents by disowning them), but you can hide and
  show them easily to simplify the process of working with a huge
  outline. Another use of children is that they do not use memory
  until opened, so if you've got a huge document and not much RAM
  for Inspiration, you can get away with only working with certain
  children at a time.
 
 
Uses
  Perhaps the hardest thing to decide about Inspiration is what to
  do with it. I personally use it, as I said, to break writer's
  piano, and Ceres talks about that use in a little Idea Book that
  comes with the documentation. One fact that their marketing people
  don't play up quite enough is that Douglas Adams of Hitchhiker's
  Guide to the Galaxy fame is apparently an ardent fan of
  Inspiration and uses it when writing his books. There are numerous
  other uses for Inspiration, though, mostly due to its graphical
  capabilities when merged with its outlining skills. Ceres mentions
  that you can do organization charts, flow charts, and production
  storyboards. In essence, anything that you can best display
  graphically, but which also requires a significant quantity of
  text, is a task well-suited to Inspiration. Thinking of other
  tasks for Inspiration is left as an exercise for the reader.
 
 
Problems
  As usual with software these days, Inspiration is not perfect. I
  can't really compare it to the other major outliners like MORE and
  Acta for the simple reason that I haven't used them. Sorry, but
  you should check out additional reviews in the major magazines if
  you're interested in how they all compare. Inspiration intrigued
  me more than the rest because of its superficial resemblance to
  Storyspace, and although no one would buy Inspiration instead of
  Storyspace because it has no hypertext linking features,
  Inspiration is instead a good outliner and graphical thought
  processor, tasks which Storyspace can do, but not always as
  fluidly.
 
  Perhaps the quirk which irritated me the most was the slow screen
  redraw times, especially when using TrueType fonts at strange
  sizes on a large screen. I understand that it's hard to avoid
  those sort of slowdowns, but it would still be nice if you didn't
  have to wait for them. On the other hand, I wrote this entire
  review in Inspiration on a Classic, and though certainly not
  speedy, Inspiration was usable on a small document.
 
  My other complaint isn't terribly serious either. When you create
  ideas in rapid-fire mode, Inspiration chooses where to put them
  when you pause for a moment. Much of the time, I found that it
  placed my new objects in thoroughly strange places, requiring me
  to move them into place afterwards.
 
  I mentioned my dislike of the Word-like Find/Replace and spell
  checking utilities above, and even combined with the slow screen
  redraw and strange auto-layout quirks, these don't add up to
  anything serious. I see one of two equally likely possibilities
  here. Perhaps I'm missing some major problems because I don't use
  Inspiration or outliners constantly (as such, caveat lector -
  which should translate to something like "Reader beware.").
  Alternately, Inspiration may not have any serious flaws and may do
  everything it promises quite well. It certainly isn't a great word
  processor, but that's not its goal.
 
  Overall, I like Inspiration, and although I don't use it every
  day, or even every week, I've found it handy on occasion to help
  me start writing. As I've said, there are a number of uses, and
  you'll have to decide for yourself if your tasks require its
  special skills or if you would be better suited by one of the
  other outlining and organizational programs. Recommended.
 
    Ceres Software
    P.O. Box 1629
    Portland, OR  97207
    503/245-9011
 
  Information from:
    Ceres propaganda
    Inspiration documentation
 
 
Reviews/27-Apr-92
-----------------
 
* MacWEEK
    Vines 5.0 Mac services -- pg. 35
    Digitizing tablets -- pg. 37
      CalComp 33120
      Wacom SD-421E
    TypeStyler 2.0 -- pg. 40
    FastComm -- pg. 40
    WordPerfect 2.1 -- pg. 40
    WordFinder Plus -- pg. 42
 
References:
    MacWEEK -- 20-Apr-92, Vol. 6, #16
 
 
..
 
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