TidBITS#146/12-Oct-92
=====================
 
 This week we clarify the DeskWriter 550C's print mechanism and
   talk briefly about the possibility of a portable version of the
   DeskWriter. Mark Anbinder reports on the MBDF virus authors'
   sentences, Mark Nutter contributes a review of a package of 100
   fonts, and we venture into the political arena with an editorial
   on how the presidential campaign looks from the high tech
   perspective.
 
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Topics:
    MailBITS/12-Oct-92
    APDA Moves
    DeskWriter Comments
    MBDF Culprits Sentenced
    MacUser Oops
    100 Fonts for $49
    MacPolitik
    Reviews/12-Oct-92
 
[Archived as /info-mac/digest/tb/tidbits-146.etx; 29K]
 
 
MailBITS/12-Oct-92
------------------
  The jargon-speak of the week comes in the postscript of a mass
  mailing from Kate Mitchell, Vice President of Oracle Corporation,
  about an Oracle seminar. "Implementing an enterprise-wide
  rightsizing strategy is on the top of everyone's IS agenda - so
  please register for this seminar today." I'd better run out and
  get an IS agenda so I can put an enterprise-wide rightsizing
  strategy on it to keep it from blowing away. I wonder if anyone
  uses personal-size wrongsizing strategies instead? I'll bet that's
  what happens if you use FileMaker Pro 2.0 on a Mac 512K.
 
 
APDA Moves
----------
  APDA, which distributes Apple's development tools like ResEdit,
  moved earlier this fall, and now has some new phone numbers and a
  snail mail address in Buffalo, NY. APDA says that it notified all
  current customers and that its next catalog, due on 20-Oct-92,
  will contain the new contact information as well.
 
    APDA
    P.O. Box 319
    Buffalo, New York  14207-0319
 
    800/282-2732 (US toll free, same as before)
    800/637-0029 (Canada toll free, same as before)
    716/871-6555 (International, new number)
    716/871-6511 (fax, new number)
 
    APDA@applelink.apple.com
 
    Hours: Monday through Friday, 7:00 AM to 5:00 PM Pacific Time.
 
  Information from:
    Mark H. Anbinder, Contributing Editor
 
 
DeskWriter Comments
-------------------
  Several people wrote to tell me more about the new HP DeskWriter
  550C and how it works. The DeskWriter ink cartridge contains the
  print head in the cartridge itself, which simplifies the double-
  cartridge design used by the DeskWriter 550C.
 
  The two cartridges, one black, one color, are mounted next to each
  other on the same carriage mechanism, which allows you to print
  all four process colors (cyan, magenta, yellow, and black -
  commonly abbreviated CMYK) to on any given row of dots. As we said
  before, this mechanism improves print quality significantly by
  printing "true black" rather than the three-color composite that
  always bordered on brown.
 
  Both cartridges shuttle at the same time, but only one can fire at
  a time, so the DeskWriter 550C makes two passes over a line if it
  has to print both color and true black on that same line. The only
  caveat to this is that HP wanted to prevent the ink from bleeding,
  so you can't print true black right next to color (with no
  intervening white space). If you have a black word in a colored
  box, that black word will be the composite black to prevent
  bleeding.
 
 
Portable DeskWriter?
  Last week we didn't mention Hewlett Packard's announcement of the
  DeskJet Portable printer for PC-clones. It's a 4.4 pound, 300 dpi
  inkjet printer that, unlike the GCC WriteMove II, offers an
  optional $99 50-page sheet feeder. Strangely enough, HP made no
  mention of a DeskWriter Portable, so I called them and asked if
  they had any plans for one. The HP rep said that he really didn't
  know what was might happen, but he'd been getting a ton of calls
  asking the same question. So there's no telling if we'll see a
  DeskWriter Portable soon, but I can't imagine that it will be too
  long given the estimated 425,000 PowerBooks Apple now claims to
  have sold. If you want to help increase the demand, give HP a call
  and ask about this printer too.
 
    Hewlett Packard -- 800/752-0900
 
  Information from:
    Mike Kobb -- mjkobb@MEDIA-LAB.MEDIA.MIT.EDU
    Ed J. Gurney -- egurney@hpvcleg.vcd.hp.com
 
 
MBDF Culprits Sentenced
-----------------------
  by Mark H. Anbinder, Contributing Editor
 
  The three Cornell University students who pleaded guilty last
  month to charges stemming from the creation and release of the
  MBDF virus were sentenced last week in Ithaca. Tompkins County
  Court Judge Betty Friedlander sentenced the three to a combination
  of community service and monetary restitution requirements.
 
  David Blumenthal and Mark Pilgrim, the authors of the virus, were
  sentenced to one year each of community service, with a ten-hour-
  per-week requirement. They will also be required to pay over $2400
  in restitution to Cornell University and to a metropolitan New
  York company to cover damages and lost time. Blumenthal and
  Pilgrim each pleaded guilty last month to reduced charges of
  second-degree computer tampering, a misdemeanor.
 
  Randall Swanson, who admitted to having helped the authors
  distribute the virus, was sentenced to forty-five weeks of
  community service (again ten hours per week) and will be required
  to make a lesser restitution payment. We have received conflicting
  details as to Swanson's sentence; unfortunately, Swanson's
  attorney failed to respond to our telephone calls requesting
  clarification. Swanson had pleaded guilty to a reduced charge of
  disorderly conduct.
 
  Judge Friedlander ordered that the three fulfill the community
  service portion of their sentences by teaching computer literacy
  classes for the underprivileged. Although we believe that
  community service is an appropriate sentence, it concerns us that
  three people who have demonstrated a lack of computer ethics will
  be teaching computer literacy to underprivileged youth. These
  young men are poor role models, and they may well impart
  inappropriate attitudes to their students. In addition, community
  service is meant as punishment, and this seems to be one of the
  least painful forms of community service available. We vote for
  making them staff a soup kitchen.
 
 
MacUser Oops
------------
  Normally we magazine types prefer to avoid talking about one
  another in print, because we know better than anybody how to write
  nasty letters to the editor. In this instance, though, I must set
  that unwritten rule aside and hope that my friends at MacUser
  don't take offense. We merely want to set the record straight so
  PowerBook 140 users don't have unrealistic expectations.
 
  When MacUser wrote about the PowerBook 145 in the Oct-92 issue,
  they stated incorrectly that "any 140 that comes in for servicing
  will be repaired as a 145. So if the CPU daughterboard in your 140
  fails, the resulting repair will give you a PowerBook 145."
 
  It sounds like a great policy, but it is one that Apple
  unfortunately does not share. If you send in a 140 for Apple to
  fix, it will come back a 140, sorry. MacUser will print a
  correction in the December issue, which, given the fact that it's
  almost the middle of October, should be out any day now.
 
  Information from:
    Mark H. Anbinder, Contributing Editor
 
 
100 Fonts for $49
-----------------
  by Mark Nutter -- manutter@grove.iup.edu
 
  One hundred of the best-selling professional-quality Macintosh
  laser fonts for only $49! Sound too good to be true? Well, maybe,
  but then again, maybe not.
 
  When I saw the ad for KeyFonts in the MacWarehouse catalog, my
  first reaction was font envy. Most "bargain-bundle" font packages
  consist entirely of display or headline fonts - fancy, but not
  useful for everyday use. (Ever try to read a document written
  entirely in a display font like Cottonwood?) With the KeyFonts
  offer, however, about half of the fonts are real body-text fonts,
  based on such popular standards as Goudy and Garamond. Thus, for
  only $49, you get not only a good selection of popular display
  fonts, but also an equally good selection of readable text fonts.
 
  Naturally, when the packaging says you are buying 100 fonts, it
  doesn't mean 100 font ~families~, it means 100 ~fonts~. In other
  words, you get Americo, Americo Bold, and Americo Italic, and that
  counts as three of your 100. If you look at the full-page ad in
  the MacWarehouse catalog, or on the back of the box, you can see
  all the fonts listed, so this shouldn't surprise anyone.
 
  Not surprisingly, the fonts aren't the genuine fonts from the
  original designer. Rather, each font is a clone of the original.
  KeyFonts comes with a manual that lists each font family, and
  tells you which fonts are cloned from which originals. (I'll
  include a table of fonts and clones at the end of this review.)
  Curiously, some fonts are listed as clones of more than one
  original, which leads one to wonder how faithful the clone is to
  its model(s).
 
  Print quality? Generally good, I'd say, although the KeyFonts seem
  to lack any kind of hinting that would preserve readability at the
  smaller point sizes. This is especially noticeable in screen
  displays with thin-stroked fonts, like Americo. For general-
  purpose laser output, the font quality should be adequate for most
  jobs.
 
  The KeyFonts package includes both TrueType and PostScript
  versions of all fonts, as well as bitmapped screen fonts for use
  on non-TrueType systems. The PostScript fonts are Type 1 fonts,
  compatible with Adobe Type Manager, so you may not need the
  TrueType versions. In fact, if your experiences are like mine, you
  may not want the TrueType versions.
 
  Installing all 100 KeyFonts on my Mac proved to be an exercise in
  disk space management. First I copied the bitmap and printer font
  files from the six PostScript disks onto my hard disk. Total size:
  3.9 MB for 149 files. The TrueType fonts came in slightly smaller:
  3.5 MB for 51 files, copied from five floppy disks. Once I had the
  files copied from floppy to my hard disk, I tried to drag all the
  TrueType fonts into the System file. Surprise! Apparently System 7
  needs free disk space equal to the total size of the fonts you are
  installing, and I just didn't have it.
 
  In the interest of speedy installation, I simply deleted the
  bitmap fonts, leaving me with enough space to install the TrueType
  fonts and print out sample sheets for each font. I used Jim
  Lewis's freeware theTypeBook application to print out sample
  sheets for each font (which took HOURS, by the way, to print all
  100 fonts). Just so I could write a comprehensive review, I tried
  sample sheets based on using TrueType alone, then another set
  using TrueType with the PostScript printer files in the System
  Folder, and then another (partial) set after removing the TrueType
  fonts and replacing them with 10- and 12-point bitmapped screen
  fonts (re-loaded from the floppies).
 
 
Results
  The TrueType-only setup produced by far the most problems. A
  number of fonts exhibited character-width problems, with words
  from one column of text spreading out to overlap text in the
  adjacent column. Also, a few fonts had problems with certain
  letters disappearing, so that, for example, the line "This page
  was generated by theTypeBook" turned into "This pag was gnratd by
  thTypBook." Missing characters included "t", "e", and "l" in
  various fonts.
 
  Adding the PostScript printer fonts to the TrueType fonts in the
  System Folder resolved all of the above problems, but introduced a
  new and mysterious problem: the curly quotes would not print. They
  weren't totally absent, as were the missing characters in the
  TrueType-only scenario, but they left a blank space where the
  quote mark ought to go. Fortunately, this "invisible quote"
  problem goes away if you remove the TrueType fonts entirely and
  just use the PostScript fonts. Since this also saves about 3.5 MB
  of disk space, this is definitely the way to go, provided of
  course that you have ATM.
 
  The best results came from eliminating the TrueType fonts and
  using only the PostScript versions with the corresponding
  bitmapped screen fonts. Though by now my toner cartridge was
  running low, I did manage to print out enough samples to verify
  that all characters printed correctly, and that there weren't any
  obvious spacing problems, as had been the case with the TrueType
  versions installed.
 
  Once I had all my sample sheets printed out, I next turned to
  theTypeBook's "Character Set" and "Keyboard Map" printing
  capabilities. Another surprise: most of the option-characters, and
  all but two or three of the shift-option-characters, were missing!
  The manual mentions that KeyFonts comes in a DOS and a Windows
  version as well as a Mac version, so presumably they eliminated
  missing characters for the sake of compatibility. Unfortunately,
  the missing characters include all the accented characters (vowels
  with aigu, grave, circumflex, umlaut, etc.), so you will find
  KeyFonts virtually useless for any kind of international
  application. Also missing are the fancy "f" (option-f), the math-
  type symbols like greater-than-or-equal-to, and all the ligatures
  (fi, fl, etc.). The Keyboard font, for some strange reason, has an
  Enter key but no Return key (probably reflecting the lack of a
  Return key on DOS keyboards), but the Dingbats font, at least, has
  managed to keep all its characters (mainly because it has been
  split into two Dingbats fonts).
 
  The value of KeyFonts is further diminished by the fact that a
  number of the fonts are clones of the standard Macintosh
  LaserWriter Plus fonts, so in effect you waste disk space on
  redundant fonts. Presumably, DOS KeyFonts buyers benefit from
  finally being able to duplicate (to some extent) Mac-based laser
  printer output.
 
  So, is the KeyFonts package worth the $49? I suspect the answer
  would be something like "80% of users will be satisfied using
  KeyFonts for 80% of their work." Though seriously limited by the
  missing characters, KeyFonts should suffice for most text-
  processing tasks intended for the average American consumer. The
  cloned fonts look pretty much the same as the originals, and for
  $49, you're getting clones of a lot of good fonts. Keep in mind
  that you get what you pay for.
 
 
Bottom line
  I'll keep my KeyFonts, and I'll use them, and if I get into a
  situation where I know I have to use a specific a font, with a
  certain option-character, then I'll spring the bucks and buy the
  genuine font (at $65 and up, mail order). Meanwhile, I can get
  away with using my bargain fonts for a lot of real-life work, and
  most of my readers will never be the wiser.
 
 
Fonts included in KeyFonts
    B = Bold
    BI = Bold-Italic
    Bk = Black
    BkI = Black-Italic
    C = Condensed
    EB = Extra Bold
    EBI = Extra Bold Italic
    H = Heavy
    I = Italic
    L = Light
    M = Medium
    O = Outline
    (items in parenthesis indicate additional styles included)
    [names in brackets indicate original font this font imitates]
 
    Americo (B, I, O) [Americana]
    Arena (C, B, I, BI, O) [Arial, Helvetica, Swiss]
    Avian (B, I, BI) [Avant Garde]
    Basset (B, I, BI) [Baskerville]
    Bordeaux (L, M, H, Bk) [Bauhaus]
    Boston (B, I, BI, Bk, BkI) [Bodoni]
    Brush Hand
    Brush Script [Brush Script]
    Casque Open Face [Caslon Open Face]
    Chancery Cursive
    Chancery Bold
    Cookie (I) [Cooper Black]
    Cornet Script [Coronet]
    Dingbats 1 & 2 [Zapf Dingbats]
    Formal Script [Spenser Script]
    Fritz (B) [Friz Quadrata]
    Futurist (B, I, BI, Bk) [Futura] NOTE: Futurist Black looks
                                     more like Stencil than it
                                     does the other Futurist fonts.
    Garnet (B, I, BI) [Garamond]
    Gilde (B, I, BI) [Goudy]
    Grail Light [Graphic Light]
    Hammer Thin [Harry]
    Hammer Fat [Harry]
    Hobby Headline [Hobo]
    Keycaps
    Koffee (B) [Kaufmann]
    Krone (B, I, BI, EB) [Korinna]
    Letter Gothic (B, I, BI)
    Marquee [Broadway]
    Marquee Engraved [Broadway]
    Minstrel Script [Mistral]
    Old English Gothic
    OCR-A
    Optim (B, I, BI, EB, EBI) [Humanist, Optima]
    Oracle (I)
    Palamino (B, I, BI) [Palatino]
    Park Place [Park Avenue]
    Schoolbook (B, I, BI) [Century Schoolbook]
    Soutane (B, I, BI) [Souvenir]
    Stencil
    Technical (I) [Tekton]
    Ultra [Umbra]
    Vagabond (B) [Vag Rounded]
 
 
Product Information
    KeyFonts
 
    SoftKey Software Products, Inc.
    4800 North Federal Highway
    3rd Floor, Building D
    Boca Raton, FL  33431
    407/367-0005 (sales)
    407/367-1611 (fax)
 
 
MacPolitik
----------
  I write this the day after the first US presidential debate in
  which Ross Perot had a grand old time being unpolished and quick
  on his feet, in which George Bush gained coherency throughout the
  evening from a thoroughly confusing start, and in which Bill
  Clinton showed cautious poise during a rhetorically solid
  performance. "Oh no," you say, "he's going to talk about politics.
  Why doesn't he stick to what he knows?"
 
  Yes, that's right, I am going to write about politics and the US
  presidential campaign, a move that I know is risky in a computer
  trade publication. NeXTWORLD magazine endorsed ex-NeXT board
  member Ross Perot before his temporary retreat from the campaign
  trail, and an irate reader quickly censured them for that act in
  the next issue. However, I feel that the presidential race
  deserves some coverage from the high tech point of view, and I
  also feel that I can contribute in a positive manner. But first,
  let me defend myself from the inevitable questions and attacks.
 
  First, for the many of you who are not US citizens, I realize that
  this presidential race does not directly concern you. However, a
  large percentage of the high tech world hails from the US, and
  since Apple is a US company, things Macintosh must perforce carry
  a US tint. Any large political change that affects high tech
  businesses in the US will be felt worldwide. In addition, in many
  ways the global Internet owes its start to the Defense Department,
  and although the Defense Department no longer has a controlling
  hand, the US government still provides a great deal of funding to
  the Internet. More on the Internet in a bit.
 
  Second, I should address my qualifications for writing this
  article. I have none, other than my interests, curiosity, and
  analytical bent. I have no political contacts, have never run for
  elected office (other than an abortive attempt in high school to
  establish a Roman consul system), and in general do not approve of
  politics. Nonetheless, the US political system will not disappear
  any time soon, so we should make the best of what we've got.
  Everyone should have an opinion (otherwise you're a vegetable),
  because that opinion and your vote entitle you to complain when
  things don't go as you like.
 
  Third, what will I write about if I'm not an expert? If I were
  more of a journalist I might contact the various campaign offices
  and interview them about what hardware and software they use and
  what their plans are should they win the election. Perhaps I could
  talk about the tremendous volume of political discussions on the
  networks. Or I could try to solicit statements from each candidate
  on various high tech issues, but let's be real. The art of
  politicking involves telling everyone what they want to hear, and
  each candidate would no doubt do just that. No, call me an
  editorial columnist, call me an essayist, call me an academic, or
  even call me Ishmael, but I will only say here what I think and
  what I think I can back up with something that masquerades as fact
  or truth, when we all know that hen's teeth, unicorns, and
  objective fact sit down each night at the same table.
 
  So what do I think? We'll start with the candidate about whom I
  know the least in some respects, George Bush. Bush looks to be
  very much a member of the old guard, and in an attempt to convey
  the fact that he's "jes' folks" has made some vaguely offensive
  statements about his inability to learn how to use computers. He
  has expressed amazement at the ubiquitous bar code scanners in
  supermarket checkout lines, and if he shares anything with my
  grandfather other than age and participating in World War II as a
  young man, I suspect that George Bush basically doesn't understand
  computers. Based on a report in a computer magazine, Bush now does
  use a DOS-based 286 for memos and the like, but he apparently
  never took John Sculley up on the personal Macintosh lessons that
  Sculley offered months ago at the launch of Bush's America 2000
  education proposal [See TidBITS#60/06-May-91 for the full text of
  Sculley's letter to Bush].
 
  Ross Perot intrigues me because of his high tech background as
  founder of EDS and as a major investor and board member of Steve
  Jobs's NeXT. He seems generally popular among computer users in
  part because of these facts, although I think it's fair to say
  that given a choice, Perot runs organizations more like a cross
  between IBM and the military, as opposed to the more relaxed
  management style enjoyed by many who work for more liberal
  companies like Apple and Microsoft, where dress code and rigid
  hours are unheard of. That, along with Perot's acknowledged
  position as a political Lone Ranger worry me because of the
  difficulty of dealing with entrenched interests as an outsider.
  Politics is a large and bloody game, and you can't win without
  playing, as I learned back in high school while attempting to run
  for consul.
 
  Finally, we have Bill Clinton and Senator Albert Gore. As I said
  above, the art of politicking is to promise everything to
  everyone, and Bill Clinton is the consummate politician.
  Nonetheless, Clinton has energy and many ideas, and as far as high
  tech issues go, the Clinton/Gore ticket shows more promise than
  any other, if only because of Gore's constant support for high
  tech issues. Gore is currently chairman of the subcommittee on
  Science Technology and Space of the Commerce, Science, and
  Transportation Committee, and he authored the High Performance
  Computing Act of 1990, which proposed the creation and funding of
  high-speed fiber-optic networks. Gore is obviously
  technologically-minded, and if you wish to learn more about his
  opinions about technology and computer networks, I recommend that
  you read his "Infrastructure for the Global Village" article in
  the Sep-91 issue of Scientific American. Perhaps the most telling
  paragraph reads in part:
 
  Typically, software development follows hardware development, and
  policy lags behind both. Yet it is policy that can determine
  whether we reap the benefits of this new technology. In too many
  cases, we have mastered the technology but failed to muster the
  political commitment and the appropriate policies.
 
  In June of this year, Gore also introduced a bill that would
  establish an electronic gateway in the US Government Printing
  Office "to provide public access to a wide range of Federal
  databases containing public information stored electronically." I
  do not know if Gore's bill passed during this session of the
  Congress, but the bill very much fits with our philosophy of
  freedom of information, particularly when that information belongs
  to the public in the first place. One interesting aspect of the
  bill was its specific requirement that the Government Printing
  Office will "provide for access to the GPO Gateway through a wide
  range of electronic networks, including the Internet and the
  National Research and Education Network (NREN), to allow broad,
  reasonable access to the data."
 
  From a technology viewpoint, we need this sort of understanding.
  Judging from his article in Scientific American, Gore also
  understands that in many ways the most important problem facing
  the world today is lack of communication, and facilitating
  communication will go a long way to solving many of the world's
  other problems. On the common ground of the network, we cannot
  discern if someone is old or young, male or female, black, white
  or Asian, a company president or a 15 year-old high school
  student, fat or thin, or Swedish, French, Turkish, Israeli, or
  Japanese. We know so little about our correspondents that we
  generally treat them all with equal respect and courtesy. That is
  the networks' gift to humanity.
 
  In a fascinating move, lifelong Republican and Apple CEO John
  Sculley and 28 other Silicon Valley industry luminaries recently
  endorsed the Clinton/Gore ticket. Presumably these people feel
  that a Clinton presidency would bode well for the high tech
  industry, and although what benefits the industry may not always
  benefit us lowly consumers, it often does in the end. We share
  little in common with these millionaires and yet in some strange
  way we care what they think, since thoughts in those same brains
  shape the industry in which we live.
 
  Why do we attempt to ferret out the candidates' true opinions on
  matters such as high technology? You may disagree with my thoughts
  about the importance of increasing communication and my feeling
  that we should pay attention to and learn from an industry that
  has not suffered to the same level as others during this global
  economic slowdown. On a more visceral level, though, we want to
  know that these people are in fact human, that they have some of
  the same wants, needs, and desires that we do. We want to assure
  ourselves that they are not significantly different from us, or
  from our friends. That's why Bush tries to come across as "jes'
  folks" despite his family money, Yale education, fighter pilot
  experience and long political career, including a stint as CIA
  director. If you grew up with money, went to Yale around the same
  time he did, or flew a fighter plane in wartime, you probably have
  a feeling for what George Bush thinks and feels. (I doubt many of
  you experienced anything like being CIA director.)
 
  The fact that Perot started and ran a successful high tech company
  endears him to many in our field, but I personally feel the most
  affinity for the Clinton/Gore ticket, in part because of Clinton's
  youthful musings and, depending on your viewpoint, indiscretions,
  and in part because of Gore's obvious feeling for the importance
  of high-speed networks and high technology in general.
 
  Riza Nur Pacalioglu, an Internet friend in Turkey, recently gave a
  presentation on user groups to the President of Turkey, and
  discovered in the process that the President is a Macintosh
  aficionado with a Quadra 700 with 16" monitor and a PowerBook 170.
  Riza reported that the President likes WriteNow and Excel,
  although only on his Quadra's 16" monitor, and shares my opinion
  of Microsoft Word. I know essentially nothing about Turkish
  politics, but in some ways I feel that I know and understand
  Turkey's president better than our own, simply because of his
  opinions on subjects with which I'm familiar and the fact that he
  apparently uses CompuServe and reads TidBITS at least
  occasionally. I want to feel the same affinity for our next
  president so I will perhaps understand better why he acts as he
  does.
 
  By now you're probably wondering if I'm going to give the
  Clinton/Gore ticket the official TidBITS endorsement. I don't
  think I've got one of those lying around, and frankly, I think a
  publication's endorsement is pointless because that publication
  will automatically support that candidate in its choice and
  presentation of the news. Instead, I hope this article makes clear
  some of my hopefully-logical thought processes in a way that will
  help you, should you be a US citizen, decide for yourself.
  Whatever you decide, please vote. Don't forfeit your right to
  complain for four more years.
 
 
Reviews/12-Oct-92
-----------------
 
* MacWEEK -- 05-Oct-92, Vol. 6, #35
    Now Utilities 4.0 -- pg. 51
    Microsoft Project 3.0 -- pg. 51
    Pro-Cite 2.0.1 -- pg. 55
    Special Delivery 1.0 -- pg. 58
 
 
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