TidBITS#1029/24-May-2010
========================
  Issue link: <http://db.tidbits.com/issue/1029>

  Our focus this week is on the Mac and the Web, with Joe Kissell 
  contributing an in-depth look at PGP Whole Disk Encryption 10.0 and 
  Matt Neuburg reviewing the MacSpeech Scribe transcription program. 
  Adam also runs down Apple's changes to the MacBook and Glenn 
  Fleishman passes along news of Google's secure search beta and 
  Adobe's HTML5 and CSS3 plug-in for Dreamweaver CS5. And just so you 
  don't think we've gone totally off the iPad, Glenn covers the 
  MaxRoam micro-SIM that provides not-very-cheap European data roaming 
  for 3G iPads. Notable software releases this week include QuickTime 
  Player 7.6.6 for Mac OS X 10.6.3, Java for Mac OS X 10.6 Update 2, 
  Java for Mac OS X 10.5 Update 7, and Keyboard Maestro 4.3.1. 
  Finally, we're taking next week's email issue off for Memorial Day - 
  see you in June!

Articles
    No Email Issue on 31 May 2010 for Memorial Day
    MacBook Gains Performance Improvements, Longer Battery Life
    Adobe Releases HTML5 and CSS3 Support for Dreamweaver CS5
    Google Offers Secure Search Beta
    MaxRoam Offers micro-SIM for European 3G iPad Roaming
    Transcribe Recordings With MacSpeech Scribe
    PGP Whole Disk Encryption and PGP Desktop Professional 10.0
    TidBITS Watchlist: Notable Software Updates for 24 May 2010
    ExtraBITS for 24 May 2010


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No Email Issue on 31 May 2010 for Memorial Day
----------------------------------------------
  by Adam C. Engst <ace@tidbits.com>
  article link: <http://db.tidbits.com/article/11303>

  Between next Monday's Memorial Day holiday in the United States and 
  numerous family commitments for TidBITS staffers, we're going to 
  give ourselves a break next week. We'll continue publishing on the 
  Web, of course, but the next email issue of TidBITS will appear on 7 
  June 2010. 

  ----
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MacBook Gains Performance Improvements, Longer Battery Life
-----------------------------------------------------------
  by Adam C. Engst <ace@tidbits.com>
  article link: <http://db.tidbits.com/article/11288>
  2 comments

  Eschewing a press release, Apple has quietly updated its low-end 
  laptop, the 13-inch white MacBook, with a faster CPU, longer battery 
  life, and a faster graphics processor. The processor remains an 
  Intel Core 2 Duo, but its clock speed jumps from 2.26 GHz to 2.4 
  GHz, which should increase performance slightly. Also helping 
  performance will be the switch to the Nvidia GeForce 320M graphics 
  processor, which Apple claims performs up to 1.8 times faster than 
  the previous Nvidia GeForce 9400M. 

<http://www.apple.com/macbook/>

  Almost more interesting is the improvement in battery life. 
  Previously, Apple claimed "up to 7 hours wireless productivity" for 
  the MacBook's 60-watt-hour battery, but the new MacBook features a 
  63.5-watt-hour battery that promises up to 10 hours of battery life. 
  With Apple's theoretically more-accurate battery life tests (see 
  "Apple Brings Intel Core i5/i7 to MacBook Pro," 13 April 2010), 
  perhaps the new MacBook could last through an entire international 
  flight.

<http://db.tidbits.com/article/11188>

  All other specs remain the same from the late-2009 release that gave 
  the MacBook a polycarbonate unibody and non-swappable battery (see 
  "MacBook Gains Plastic Unibody with Updated Specs," 20 October 
  2009). Its only build-to-order options are increasing the RAM from 2 
  GB to 4 GB for $100, or increasing the hard disk size from the 
  included 250 GB drive to either 320 GB ($50) or 500 GB ($150). The 
  base configuration of the MacBook retains its $999 price tag, and is 
  available immediately.

<http://www.apple.com/macbook/specs.html>
<http://db.tidbits.com/article/10661>

  The only real question with the MacBook is if it's worth spending 
  another $200 to get the 13-inch MacBook Pro, which also features a 
  2.4 GHz Intel Core 2 Duo processor. The main differences between the 
  machines are the latter's aluminum unibody enclosure, 4 GB RAM, 
  FireWire port, and SD card slot. Plus, if you move to the 13-inch 
  MacBook Pro, you have the option of paying more for a faster 2.66 
  GHz CPU, 8 GB of RAM, and a solid-state drive. Personally, I'd go 
  for the MacBook Pro, but for many less-demanding users, the cheaper 
  MacBook will be entirely sufficient.

  ----
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Adobe Releases HTML5 and CSS3 Support for Dreamweaver CS5
---------------------------------------------------------
  by Glenn Fleishman <glenn@tidbits.com>
  article link: <http://db.tidbits.com/article/11293>

  Adobe announced at the Google I/O event last week that it had a free 
  downloadable add-on module for Dreamweaver CS5 that extends the 
  program to offer robust HTML5 and CSS3 support. Dreamweaver CS5 has 
  been shipping only since 30 April 2010 as part of the Creative Suite 
  5 set of applications.

<http://code.google.com/events/io/2010/>
<http://labs.adobe.com/technologies/html5pack/>

  While Adobe has been fighting to promote Flash as a cross-platform 
  tool for mobile devices, mentions of HTML5 and CSS3 have been scant. 
  Adobe makes tools that produce audio, video, Web, Flash, and other 
  content, and I had been hoping that along with its full-frontal 
  promotion of Flash, it would also be working hard to create good 
  tools for creating pages that rendered well in the next generation 
  of browsers. (For more on the Apple/Adobe tiff, see "Jobs Explains 
  Apple's Position on Adobe Flash," 29 April 2010.)

<http://db.tidbits.com/article/11243>

  HTML5 and CSS3 go hand in hand to deliver a more nuanced browser 
  experience. HTML is used for defining the content and structure of a 
  page, while CSS controls the display and appearance.

  HTML5 has many new features, including semantic tags to identify 
  parts of a page by content, tags for audio and video to embed media, 
  a "canvas" tag for rendering vector graphics and images, and other 
  multimedia support. Although HTML5 defines these tags, Web browsers 
  will have to implement the tags in the same way for playback and 
  display of the associated media to provide a consistent user 
  experience.

  CSS3 enables designers to make Web pages with the kind of subtle 
  interface choices found in desktop and mobile applications. For 
  instance, support for rounded corners on boxes, custom borders, and 
  graduated shading can make buttons and other elements fit into an 
  overall design better without the use of static images. CSS3 also 
  supports multiple-column layouts.

  CSS3 is more or less baked, while HTML5 continues to lurch towards 
  completion. Opera (10.1 Mac, 10.5 Windows), Safari 4, and Google's 
  Chrome have the best support for both in-progress standards at the 
  moment, while Firefox 3.6 lags behind. Internet Explorer 8 handles 
  almost nothing HTML5 and CSS3 have to offer, but Microsoft is 
  promising good support for both standards in the forthcoming 
  Internet Explorer 9. FindMeByIP.com has a marvelous 
  feature-by-feature compatibility list for each browser and platform.

<http://findmebyip.com/litmus/>

  ----
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Google Offers Secure Search Beta
--------------------------------
  by Glenn Fleishman <glenn@tidbits.com>
  article link: <http://db.tidbits.com/article/11298>

  Google has launched a beta of secure Web searching at 
  https://www.google.com/ - to search securely, you must start from 
  that URL. The security is provided through normal SSL/TLS 
  connections, which Google labels as "SSL" in the graphic, probably 
  because the older (and outdated) term SSL is more familiar to users 
  and certainly easier to say. 

<http://googleblog.blogspot.com/2010/05/search-more-securely-with-encrypted.html>
<https://www.google.com/>

  This is part of Google's effort to add encryption to more of the 
  company's basic services, providing protection against snoops on 
  local networks. SSL/TLS encryption ensures that communication 
  between a Web browser and a Web server can't be decoded by anyone 
  listening in on the communication stream. This addition of SSL/TLS 
  will enable those in repressive dictatorships to search Google 
  without worrying about government surveillance - assuming the 
  government allows access to Google at all. 

  Not all of Google's search-related services, including Image Search 
  and Maps, support SSL/TLS at this time, and of course, if you use 
  the search bar in your Web browser, you won't be using the encrypted 
  search option. Finally it's worth noting that securing search 
  doesn't prevent Google from making use of your data; such uses are 
  governed by Google's own privacy policy.

<http://www.google.com/privacy.html>

  I recommend that anyone using an open Wi-Fi network or untrusted 
  Ethernet network (such as at a hotel) rely on some form of 
  encryption to protect communications. A virtual private network 
  (VPN) connection is best, but second best is enabling encryption on 
  all connections over which private data or cleartext passwords could 
  potentially be sent, such as email, file-sharing links (like 
  WebDAV), and FTP.

  Earlier this year, Google flipped a switch so that Gmail Web 
  sessions are conducted securely by default using SSL/TLS; 
  see"Google's Gmail Defaults to Encrypted Sessions" (13 January 
  2010).

<http://db.tidbits.com/article/10911>

  For more details on how SSL/TLS works, read Chris Pepper's "Securing 
  Communications with SSL/TLS: A High-Level Overview" (25 June 2007). 
  And for a somewhat out-of-date article about VPNs that's still 
  worthwhile reading for its discussion of basic concepts, see Kevin 
  van Haaren's "For Your Eyes Only: Virtual Private Networks," (15 
  August 2005).

<http://db.tidbits.com/article/9049>
<http://db.tidbits.com/article/8209>

  ----
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MaxRoam Offers micro-SIM for European 3G iPad Roaming
-----------------------------------------------------
  by Glenn Fleishman <glenn@tidbits.com>
  article link: <http://db.tidbits.com/article/11279>
  6 comments

  MaxRoam has a solution for the ruinously high price of using 
  cellular data on a 3G iPad outside the country in which you've 
  signed up for service. Its Euro iPad Pack is a micro-SIM that can be 
  inserted into the 3G iPad and allows flat per-megabyte roaming with 
  no expiration across Europe. The micro-SIM ships 1 June 2010. (Japan 
  is, so far, the only country in which Apple is locking the 3G iPad 
  to a particular carrier.)

<http://www.maxroam.com/Shop/Product/Detail.aspx?ProductId=787>

  The MaxRoam micro-SIM costs €75 (about US$95) initially for both 
  the SIM and 50 MB of data. Additional data can be purchased in 
  either 10 MB units for €25 (US$32) or 50 MB units for €75. The 
  company provides scant information, but it appears that data does 
  not expire at the end of a billing cycle, since you buy data in 
  chunks as you need it.

  AT&T's 3G iPad international service plans - which work across all 
  of Europe, too - cost $24.99 for 20 MB, $59.99 for 50 MB, $119.99 
  for 100 MB, and $199.99 for 200 MB; data must be used within 30 days 
  or it expires.

  In other words, like AT&T's unique unlimited 3G service plan in the 
  United States, AT&T's international service plans are far cheaper 
  than this competitive European alternative unless you're worried 
  about data expiration. 

  I haven't yet seen any information about pan-European roaming from 
  European carriers, but I wonder if MaxRoam will be competitive there 
  as well. The European Commission's Telecoms Commissioner has been 
  aggressive in forcing carriers to lower voice, text, and data rates 
  across EU borders. If AT&T can charge $60 for 50 MB, I'll be curious 
  to see whether Orange, O2, Vodafone, and others can beat that deal.

  Of course, all these roaming prices are essentially international 
  highway robbery. Providing data costs the same on a modern cell 
  network (2G and 3G) whether or not the user is a customer of the 
  carrier or of a roaming partner. 

  The big cost is billing, in which carriers need to settle roaming 
  charges with other carriers, but that should, at most, add 10 or 20 
  percent to the normal cost, which already includes a substantial 
  profit margin. The markup is even more ridiculous for carriers - 
  like O2, Orange, and Vodafone - that operate networks in multiple 
  countries. Those firms are moving billings around among bank 
  accounts owned by the same multinational parent, and have even fewer 
  costs.

  What drives international roaming prices for voice and 3G data is 
  monopoly control. While countries can do something about pricing 
  among carriers within a nation, there's little regulatory control 
  that forces a European or Asian carrier to give AT&T a good roaming 
  price, nor - if AT&T is paying a far lower cost than it bills - to 
  force AT&T to charge less. Within the EU itself, though, regulators 
  have that power, and have pushed through lower prices by the force 
  of law and the force of shame.

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Transcribe Recordings With MacSpeech Scribe
-------------------------------------------
  by Matt Neuburg <matt@tidbits.com>
  article link: <http://db.tidbits.com/article/11296>
  4 comments

  In recent years, dictation software has become a firmly entrenched 
  reality. It is perfectly possible to sit at your computer wearing a 
  headset and speak to the computer and have it transcribe, with 
  astonishing accuracy, the words that you speak. But what if you are 
  _not_ sitting at your computer? What if you have an idea that 
  requires later transcription, and all you have with you is some sort 
  of recording device? The promise of MacSpeech Scribe is a solution 
  to that problem.

  MacSpeech Scribe (from the makers of MacSpeech Dictate, the speech 
  recognition application) does not pretend to have the human ability 
  to recognize just anyone's speech. You have to train it, and the 
  speech that it recognizes is yours, and yours alone, the result of 
  your deliberately dictating into a particular digital recording 
  device. So you're not going to be using MacSpeech Scribe to 
  transcribe a teacher's lecture, let alone a debate.

<http://www.macspeech.com/pages.php?pID=181>
<http://www.macspeech.com/pages.php?pID=143>

  Nevertheless, there are good reasons why the capability to 
  transcribe one's own speech from a recording might be preferable to 
  real-time dictation. As I've already suggested, you might not have a 
  computer with you at the moment you'd like to dictate something. 
  Also, there are significant psychological and even physical 
  differences between dictating directly to your computer and speaking 
  into a recording device. I find that something about the computer 
  sitting there waiting for me, the necessity of wearing the headset, 
  the importance of maintaining strict silence, and other factors 
  combine to make me extremely nervous and tongue-tied. I feel more 
  relaxed talking into a digital recorder. I feel I have time to 
  collect my thoughts. Also, I can clean up the digital file a little 
  with a sound editor program before I hand it over to MacSpeech 
  Scribe, so I'm less nervous about errors than I am when the computer 
  is listening to me.

  Another reason why MacSpeech Scribe might be more congenial than 
  MacSpeech Dictate is that the user interface is simpler. MacSpeech 
  Dictate allows you to dictate directly into any application. The 
  price of that power is that you then have to use your voice and some 
  floating windows to make any corrections; you must not make 
  corrections directly by typing, because then you would be acting 
  behind the program's back, as it were, and it would not know what 
  edits you had made to the dictated material. MacSpeech Scribe, on 
  the other hand, is far simpler, both when you are doing your 
  original training, and when you are transcribing an actual sound 
  file. The folks at MacSpeech, which was recently bought by Nuance, 
  the company from which MacSpeech licensed the speech recognition 
  engine used in Dragon NaturallySpeaking for PC, reduced the 
  interface to a single extremely simple window. I find it quick and 
  easy to make the very few corrections that might be necessary when 
  MacSpeech Scribe transcribes a recording into text.

<http://www.nuance.com/news/pressreleases/2010/20100216_macspeech.asp>
<http://www.nuance.com/naturallyspeaking/products/editions/>

  As a demonstration of the sort of thing that MacSpeech Scribe can 
  do, I dictated almost the entirety of the first draft of this 
  article using MacSpeech Scribe and a digital recording device, the 
  Zoom H2. To give you a sense of what the experience is like, I've 
  uploaded a portion of the actual recording of myself speaking the 
  original first draft, just making it up out of my head and saying it 
  to the H2, along with MacSpeech Scribe's transcription of that 
  section of the recording, without any edits or changes. You can 
  compare the two and see how accurately the program is able to 
  interpret the recording. I think the results speak for themselves.

<http://www.zoom.co.jp/english/products/h2/>
<http://www.tidbits.com/resources/2010-05/dictatedRecording.m4a>
<http://www.tidbits.com/resources/2010-05/transcribedRecording.txt>

  Training MacSpeech Scribe is simple. You speak to your device, 
  enough to make a recording of at least 2 minutes in length; then you 
  hand that recording over to MacSpeech Scribe. The program 
  transcribes the first 15 seconds of the recording, and you run 
  through the transcription phrase by phrase, either accepting or 
  correcting each phrase. The program then starts over and transcribes 
  the first 90 seconds of the recording, and you do the same thing. 
  This is enough for MacSpeech Scribe to generate an initial voice 
  profile for you; you can give it more recorded material for 
  additional training and additional resulting accuracy.

  Transcribing is equally simple. You hand your recording over to 
  MacSpeech Scribe. It presents the text result very quickly (much 
  more quickly than it was spoken originally; I'm not sure how that 
  magic is performed), in a window with two panes. When you click on 
  any part of the text in the first pane, possible corrections appear 
  in the second pane. If the correction you want isn't there, you can 
  edit a correction that _is_ there. You then click a button to enter 
  that correction in place of the original interpretation. The 
  accuracy seems very high, especially for non-technical subjects. 
  Vocabulary can be added manually, a word or phrase at a time, or by 
  giving MacSpeech Scribe a text file to analyze.

  Despite all this simplicity, the program has some bugs. For example, 
  there's a checkbox to stop MacSpeech Scribe from checking online for 
  a new version of the program every time it starts up, but your 
  setting here is forgotten. And I several times got mysterious error 
  dialogs about not being able to find a needed file or folder, and 
  had to quit the program and start it up again. 

  My biggest complaint is about the manual and online help. Nothing 
  tells you what punctuation you're allowed to say, a serious 
  omission. Beyond that, I confess, I have a dog in this fight: I 
  wrote the original manual and online help for MacSpeech Dictate, and 
  these have been edited badly to create the help for MacSpeech 
  Scribe. Thus the Scribe manual starts out with some material that's 
  true of Dictate but false and irrelevant for Scribe, and a careless 
  global replacement turned my sentence "Dictate, don't talk" into 
  "Scribe, don't talk." I wasn't paid or credited for this reuse of my 
  work, and considering the nature of the result, perhaps that's just 
  as well.

  Still, I find it astonishing that a program like MacSpeech Scribe is 
  even possible. You're up and running, with the program trained and 
  ready to go, in just a few minutes; after that, you have your own 
  personal transcription secretary and you're ready to dictate the 
  Great American Novel while you're out for a walk in the woods.

  MacSpeech Scribe costs $149.99, and requires an Intel-based Mac 
  running Mac OS X 10.6 Snow Leopard. Audio files must be WAV, AIFF, 
  or AAC, and should be as high quality as possible; you can dictate 
  into your computer or into a digital recorder (including, according 
  to the manual, an iPhone).

  ----
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PGP Whole Disk Encryption and PGP Desktop Professional 10.0
-----------------------------------------------------------
  by Joe Kissell <joe@tidbits.com>
  article link: <http://db.tidbits.com/article/11277>
  10 comments

  About a year and a half ago, I reviewed the initial release of PGP 
  Whole Disk Encryption (WDE) for Mac (see "Securing Your Disk with 
  PGP Whole Disk Encryption," 31 October 2008). At the time, this 
  security software was notable for being among the first products 
  that could encrypt an entire startup volume on an Intel-based Mac.

<http://db.tidbits.com/article/9840>

  When WDE appeared on the scene, it already faced competition from 
  Check Point Full Disk Encryption, and soon thereafter was joined by 
  a Mac version of WinMagic SecureDoc. However, both of these other 
  products were at that time marketed solely to the enterprise market, 
  whereas WDE was also readily available to ordinary end users. 
  (Individuals can now buy WinMagic SecureDoc online, a welcome 
  change; Check Point Full Disk Encryption is still targeted only at 
  large organizations.) So, for about a year, WDE was the most logical 
  choice for individual Mac users wanting to encrypt a startup disk.

<http://www.checkpoint.com/products/datasecurity/pc/>
<http://www.winmagic.com/products/securedoc_disk_encryption_for_mac>

  Unfortunately, WDE was incompatible with Mac OS X 10.6 Snow Leopard 
  when it first appeared in August 2009, and the fact that PGP hadn't 
  warned its customers about this issue prior to Snow Leopard's 
  release caused a certain amount of consternation. The company was 
  appropriately apologetic for this misstep, although an updated 
  version didn't appear until January 2010 - meaning that for more 
  than four months, PGP customers had to choose between upgrading to 
  Snow Leopard and keeping their disks encrypted. Since my work for 
  TidBITS and Take Control obligated me to be an early adopter of Snow 
  Leopard, I was among those who had to forgo an encrypted boot drive 
  for a while.

  Happily, those dark days are behind me, and I'm now once again using 
  WDE. Although Snow Leopard compatibility was the big news in version 
  10.0, quite a few other changes occurred too. Now that I've spent 
  some time with the latest version (10.0.2 as I write this), I want 
  to share some observations and advice that may be useful to anyone 
  else flirting with the idea of encrypting their primary hard disk.

  First, a small clarification: PGP's Whole Disk Encryption is 
  available both as a stand-alone product ($149) and as part of PGP 
  Desktop Professional ($239), which also offers encryption for email, 
  instant messaging, and disk images, among other features. Although 
  the rest of PGP Desktop Pro for Mac hasn't changed dramatically 
  since version 9.9 (see the complete release notes, in PDF form, on 
  PGP's Web site), I do comment on some of its features a bit later.

<https://row.store.pgp.com/whole_disk_encryption.html>
<https://row.store.pgp.com/desktop_pro.html>
<https://supportimg.pgp.com/guides/pgpDesktopMac_1002_readme_en.pdf>


**WDE Basics** -- In my initial review I went into some detail about 
  why encrypting an entire startup volume is interesting, but for me, 
  two main reasons stick out. First, convenience: whole-disk 
  encryption is more flexible and reliable than using FileVault, while 
  being less cumbersome than using encrypted disk images. And second, 
  I can use it to make a fully encrypted bootable duplicate. That 
  means I can carry my duplicate with me or store it offsite without 
  having to worry that someone will steal or find my backup and be 
  able to read all my files - but I can still boot from the drive if I 
  need to.

  Setup is simple. After you install WDE and restart, turning on 
  encryption is a matter of a few clicks - open the application, 
  select your volume, enter and confirm a passphrase, and then let it 
  run. I tested version 10.0 on a slightly faster Mac than I used with 
  version 9.9, so I expected to see only a minor speed improvement. 
  But WDE 10.0 took only about 13 hours to encrypt a 500 GB disk, 
  compared to the 10 hours version 9.9 took to encrypt a mere 250 GB. 
  I found that speed improvement quite impressive. By the way, you can 
  continue to use your Mac while encryption takes place in the 
  background, and you can also pause and resume encryption if the need 
  arises. As previously, once the disk was fully encrypted, my Mac 
  didn't seem any less responsive in ordinary use than it did without 
  encryption.

  Because WDE encrypts every file on your disk, it has to add an 
  authentication screen (called PGP BootGuard), which appears 
  immediately when you turn on or restart your Mac - before Mac OS X 
  itself has loaded. In my review of version 9.9, I complained that 
  this screen fails to show feedback for passwords over 21 characters 
  in length, leading users to worry that longer passwords weren't 
  being accepted. This problem still exists, which I find rather 
  astonishing since the company knew about it and a fix should have 
  been easy. On the bright side, you can now press the Tab key to see 
  your entire passphrase as you type it - this provides reassurance, 
  although it also reduces security in public or shared environments. 
  Another welcome change is that you can now choose from among half a 
  dozen international keyboard layouts, a big plus for people 
  unaccustomed to the U.S. English layout.

  After you get past the BootGuard screen, PGP WDE is basically 
  invisible. But it's important to keep in mind that whole-disk 
  encryption is only for data "at rest," as industry lingo has it. 
  That is, once you've entered your passphrase and booted your Mac, it 
  behaves as though the data isn't encrypted - anyone with physical or 
  network access to your Mac can access all its files exactly as they 
  could on an unencrypted disk. Merely locking the screen or putting 
  your Mac to sleep does nothing; you must shut down or restart the 
  computer to protect your data. Once you've done so, your disk is 
  effectively impenetrable without your passphrase, assuming you've 
  chosen a good one. (If you don't know what constitutes a good 
  passphrase, I can recommend a good book.)

<http://www.takecontrolbooks.com/passwords-macosx?pt=TB1029>

  With version 9.9, if you wanted to use software such as Carbon Copy 
  Cloner to duplicate an encrypted volume, you first had to deselect 
  the invisible files PGPWDE01 and PGPWDE02 at the root level of your 
  disk manually; failing to do so would result in error messages and 
  failed backups. This problem no longer exists - I successfully used 
  Carbon Copy Cloner to duplicate an entire encrypted volume, and then 
  started up from the duplicate, even though the files PGPWDE01 and 
  PGPWDE02 were present. However, since WDE, Carbon Copy Cloner, and 
  Mac OS X have all changed since I last tested this procedure, I 
  don't know which one was responsible for resolving the problem.


**Boot Camp Support** -- Another of my criticisms of WDE version 9.9 
  was its incompatibility with Boot Camp, but PGP claimed to have 
  fixed that in version 10 and I was eager to try it out. In fact, I 
  was a bit too eager - I didn't bother to read the instructions 
  first, which turned out to be a serious mistake. My test Mac didn't 
  already have a Boot Camp partition, and I figured I'd simply install 
  PGP, encrypt the disk, and then set up Boot Camp later. But when I 
  tried to do so, Boot Camp Assistant informed me that my disk 
  couldn't be used. When I checked PGP's documentation, I discovered 
  that you have to set up Boot Camp first and _then_ install PGP. Ah.

  So I had to decrypt my disk (another 13 hours), uninstall PGP 
  completely, and restart. But even then, Boot Camp Assistant refused 
  to partition my disk, with a different error message that said, "The 
  disk cannot be partitioned because some files cannot be moved," and 
  invited me to back up, reformat, and restore my disk before trying 
  again. I can only assume the PGP installer made some low-level 
  changes to the disk that weren't undone by the uninstaller. So I 
  spent several additional hours cloning, reformatting, and restoring 
  the disk; then I ran Boot Camp Assistant again, installed Windows 7, 
  installed PGP WDE under Windows and then under Mac OS X (as I was 
  instructed to do in a PGP support document referenced in the online 
  help), and finally repeated the 13-hour encryption of my disk. Whew!

<https://pgp.custhelp.com/app/answers/detail/a_id/1697>

  After all that time and effort, I confirmed that WDE does indeed 
  work with Boot Camp. Mostly. That is, my Mac lets me boot into 
  either operating system; whichever one I use, I'm prompted for my 
  PGP passphrase, after which I can log in and freely access all my 
  files just as I normally would. However, there are a couple of 
  gotchas. First, if I ever decide to remove my Boot Camp partition, I 
  must first decrypt my disk (and later re-encrypt it), because Boot 
  Camp Assistant won't work properly on an encrypted disk.

  And second, switching between operating systems isn't as easy as it 
  should be. When I'm running Mac OS X, I can open the Startup Disk 
  pane of System Preferences, select my Windows volume, and click 
  Restart; but when I'm running Windows, the analogous procedure 
  doesn't work - although I can select my Mac volume as the startup 
  disk in the Boot Camp control panel, that setting doesn't stick. I 
  have to restart, hold down the Option key, and select my Mac volume 
  on the Startup Manager screen. And, if I want to remain in Mac OS X 
  after subsequent restarts, I must either manually change my startup 
  disk back to the Mac volume in System Preferences or hold down the 
  Option key again during each boot.

  All this makes me feel slightly uneasy running Boot Camp and PGP WDE 
  together, and reinforces my preference for using virtualization 
  software such as VMware Fusion or Parallels Desktop, instead of Boot 
  Camp, when the need to run Windows arises. But if you do decide to 
  use both, remember to set up Boot Camp before letting PGP WDE 
  anywhere near your disk - and read all the instructions carefully!


**Less-Pretty Things** -- A few other irritations I'd pointed out in 
  version 9.9 are still present in 10.0, alas. With your startup disk 
  encrypted, you can't perform a Safe Boot (holding down the Shift key 
  while restarting to disable third-party kernel extensions and 
  certain other software that may cause startup problems). And if your 
  disk develops errors, you'll have to decrypt it before running a 
  disk-repair application (such as Disk Utility or DiskWarrior) unless 
  the startup volume containing that software also has WDE installed. 

  There were also some new annoyances. I was surprised to read in 
  WDE's release notes that it's incompatible with Fast User Switching 
  - a limitation that wasn't present in (or at least wasn't mentioned 
  in the release notes for) version 9.9. When I asked about this 
  limitation, a PGP representative replied as follows:

  The incompatibility most often occurs when a disk is in the process 
  of being encrypted (or paused while encrypting). During encryption, 
  the UI and PGP Engine are polling the disk driver to find out the 
  current status of the disk. Access to the driver is done using a 
  launchd process that runs as root. There is only one launchd 
  process.

  When there are two PGP Engine applications running (by way of Fast 
  User Switching), then both applications are polling the disk and 
  both are accessing the launchd process. Due to the architecture of 
  the launchd process access, the application thinks there is a 
  problem and tries to fix the problem by self-healing and 
  reinstalling the launchd process. This causes an authentication 
  dialog because the installation process requires admin access. This 
  happens over and over again. Annoying either or both users.

  After a disk has been encrypted, this is not usually a problem as 
  access to the launchd process is not as active.

  In other words, it's not so much that WDE is incompatible with Fast 
  User Switching as that the initial encryption process is.

  Another odd item in the release notes was this: "The Mac mini does 
  not have boot time support for the new thin aluminum Apple 
  keyboards." A PGP rep told me this applies only to wireless 
  keyboards - the wired aluminum keyboards should work just fine. I 
  didn't test this, but Mac mini users who want to use WDE should 
  consider having a wired keyboard on hand just in case.

  I should also mention that PGP's recommended best practice when 
  upgrading to a new version of Mac OS X is to decrypt the disk first, 
  then upgrade, then re-encrypt. If you take this advice, upgrading 
  could easily grow from a 30-minute process to a two-day process; on 
  the other hand, if you ignore the advice and your Mac won't boot 
  afterward, you'll be looking at spending at least a few hours 
  restoring your Mac's disk from the bootable duplicate you wisely 
  made just before upgrading. Either way, upgrades could take longer.


**Getting the Message** -- The other parts of PGP Desktop Professional 
  look and act pretty much the way they did in previous versions, but 
  I wanted to point out two interesting things about PGP Messaging, 
  which lets you encrypt and decrypt email.

  First, PGP Desktop Professional includes a new application called 
  PGP Viewer, which lets you view encrypted email messages that you've 
  already downloaded (or that you received in an email client that's 
  not directly compatible with PGP). Ordinarily, PGP Messaging 
  functions as a proxy server, intercepting both incoming and outgoing 
  email messages between your email client and the mail server and 
  transparently encrypting or decrypting them according to a 
  user-defined policy. This scheme is easy to use, but if someone were 
  to send you a message when PGP is turned off or uninstalled, you'd 
  get an unreadable attachment. PGP Viewer opens such attachments and 
  other PGP-encrypted messages that are on your disk but didn't come 
  through a PGP-mediated mail stream.

  I first noticed PGP Viewer when I sent myself an encrypted test 
  message and, despite the fact that PGP Messaging was active, the 
  message came through as an attachment. (I then simply clicked the 
  attachment, and it opened in PGP Viewer, which decrypted it 
  automatically.) The reason was that I'd changed a hidden setting to 
  force Mail to display the plain-text version of all incoming 
  messages. When I reset Mail's behavior to its default, newly 
  decrypted messages began appearing inline.

  The second interesting thing is that even though both Mail and 
  Entourage support Microsoft Exchange accounts, PGP doesn't. It 
  _does_ work with accounts on Exchange servers that are accessed (in 
  either email application) via IMAP, but if you use the default 
  configuration in either Mail or Entourage, which relies instead on 
  Exchange Web Services (EWS), PGP is unable to serve as a proxy for 
  incoming and outgoing mail. This is apparently because EWS uses port 
  80, the default port for Web access. Although many people with 
  Exchange accounts can switch to IMAP instead with no significant 
  loss of functionality, not everyone can.

  I didn't set out to review PGP Messaging in detail, but I would like 
  to mention one important tip for new users. The default 
  configuration for any email account you set up includes something 
  called _opportunistic encryption_. This means whenever you send 
  mail, PGP checks the company's global keyserver to see if any of the 
  recipients have public keys stored there, and if so, it 
  automatically encrypts the messages to those people. The assumption 
  is that only people who have installed PGP would have public keys on 
  the keyserver, so they must therefore be able to decrypt encrypted 
  messages. However, users may read their messages on a device (such 
  as an iPhone or iPad) that doesn't support PGP; they can also 
  uninstall or deactivate PGP without removing their keys from the 
  server. If any of these things happens, they'll be unable to read 
  your messages.

  I was reminded of this when, during my testing, I happened to send 
  Glenn Fleishman an email message, which was duly encrypted because 
  Glenn's public key was on the server, but couldn't be read because 
  Glenn wasn't using PGP on the device with which he was reading his 
  mail. So my suggestion is to select each account and deselect the 
  Opportunistic Encryption checkbox; you can then use any of several 
  other methods to encrypt messages on demand.


**Conclusions** -- PGP Whole Disk Encryption 10.0 is a distinct 
  improvement over version 9.9. It now works under Snow Leopard, has 
  at least some support for Boot Camp, and removes a few limitations 
  and annoyances. It's not an earth-shattering upgrade, and not 
  without some irritating quirks, but it's still the easiest way for a 
  Mac user to protect the entire contents of a hard disk. 

  As for PGP Desktop Professional, it combines WDE with an elegant way 
  to encrypt email and instant messaging, assuming the people you're 
  corresponding with also use a PGP-compatible product. But if $239 
  seems like too great a price to pay for encrypted email, it's 
  possible to get that capability for free with Apple Mail, a personal 
  certificate, and a bit of extra effort, as I explain in "Take 
  Control of Apple Mail in Snow Leopard."

<http://www.takecontrolbooks.com/snow-leopard-apple-mail?pt=TB1029>

  ----
  read/post comments: <http://db.tidbits.com/article/11277#comments>
  tweet this article: <http://db.tidbits.com/t/11277>


TidBITS Watchlist: Notable Software Updates for 24 May 2010
-----------------------------------------------------------
  by TidBITS Staff <editors@tidbits.com>
  article link: <http://db.tidbits.com/article/11300>

**QuickTime Player 7.6.6 for Mac OS X 10.6.3** -- Apple has released 
  QuickTime Player 7.6.6 for Mac OS X 10.6.3 Snow Leopard with 
  absolutely no release notes, so there's no telling what has changed. 
  Remember that Snow Leopard now comes with a new QuickTime Player for 
  QuickTime X, so the only reason you would want QuickTime Player 7 is 
  because it supports older media formats, such as QTVR, interactive 
  QuickTime movies, and MIDI files on Snow Leopard. It also accepts 
  QuickTime 7 Pro registration codes, which turn on QuickTime Pro 
  functions. Apple explains more at this Knowledge Base article. 
  (Free, 10.65 MB)

<http://support.apple.com/kb/DL923>
<http://support.apple.com/kb/HT3678>

  Read/post comments about QuickTime Player 7.6.6 for Mac OS X 10.6.3.

<http://db.tidbits.com/article/11292#comments>


**Java for Mac OS X 10.6 Update 2** -- Apple has released Java for Mac 
  OS X 10.6 Update 2 for Snow Leopard users, updating Mac OS X's Java 
  SE 6 to 1.6.0_20 and delivering "improved reliability, security, and 
  compatibility for Java SE 6." The only details given revolve around 
  security fixes, so it's probably worth downloading this update even 
  if you don't anticipate using Java applets much. The update requires 
  Mac OS X 10.6.3. (Free, 78 MB)

<http://support.apple.com/kb/DL972>
<http://support.apple.com/kb/HT4171>

  Read/post comments about Java for Mac OS X 10.6 Update 2.

<http://db.tidbits.com/article/11291#comments>


**Java for Mac OS X 10.5 Update 7** -- Apple has released Java for Mac 
  OS X 10.5 Update 7 for Leopard users, updating Mac OS X's J2SE 5.0 
  to version 1.5.0_24 and Java SE 6 to 1.6.0_20 and delivering 
  "improved reliability, security, and compatibility for J2SE 5.0 and 
  Java SE 6." The only details given revolve around security fixes, so 
  it's probably worth downloading this update even if you don't 
  anticipate using Java applets much. Also note that J2SE 1.4.2 is no 
  longer being updated and remains disabled in this update, which 
  requires Mac OS X 10.5.8. (Free, 122 MB)

<http://support.apple.com/kb/DL971>
<http://support.apple.com/kb/HT4170>

  Read/post comments about Java for Mac OS X 10.5 Update 7.

<http://db.tidbits.com/article/11290#comments>


**Keyboard Maestro 4.3.1** -- There's nothing like real-world usage to 
  flush out the last few bugs, as evidenced by the quick update to 
  Keyboard Maestro 4.3.1, which fixes potential crashes when executing 
  AppleScript or shell scripts, and when using device triggers. A few 
  other minor bugs have also been fixed, and Stairways Software also 
  added support for naming more X-Key keyboard keys and improved 
  handling of negative numbers in the Move Window action. Full release 
  notes are available. ($36 new, free update, 9.1 MB)

<http://www.keyboardmaestro.com/>
<http://www.keyboardmaestro.com/documentation/4/whatsnew.html>

  Read/post comments about Keyboard Maestro 4.3.1.

<http://db.tidbits.com/article/11289#comments>



ExtraBITS for 24 May 2010
-------------------------
  by TidBITS Staff <editors@tidbits.com>
  article link: <http://db.tidbits.com/article/11299>

  Alas, the "Get a Mac" ad campaign is no more, but you can still 
  watch all the ads online. If you're looking for more, listen to Rich 
  Mogull on Science Friday, check out the video of connecting an 
  Alphasmart Neo to an iPad, the New York Times's info-graphic about 
  Facebook's overwhelming privacy options, the Final Cut Pro rumors 
  that Apple is taking pains to dispel, and an amusing way of venting 
  some frustration after an application crash.


**Rich Mogull Appears on NPR's Science Friday** -- Kudos to our own 
  Rich Mogull, whose TidBITS article about protecting your privacy 
  from Facebook landed him a guest spot on the NPR radio show Science 
  Friday with Ira Flatow (himself a TidBITS reader at one point). You 
  can either listen to the audio of the show or read the transcript on 
  NPR's Web site.

<http://www.npr.org/templates/story/story.php?storyId=127037413&ft=2&f=510221>

  Read/post comments

<http://db.tidbits.com/article/11301#comments>


**"Get a Mac" Ad Campaign Officially Over** -- After 4 years and 66 
  ads, Apple's "Get a Mac" series of ads is no more. The last ads were 
  produced in October 2009, and a comment by Justin "I'm a Mac" Long 
  hinted that the campaign was done in an April 2010 interview. The 
  URL to Apple's archive of the ads now redirects to the general "Why 
  You'll Love a Mac" page. But if you're missing Long and costar John 
  "I'm a PC" Hodgman, you can still watch all the ads at Adfreak.

<http://adweek.blogs.com/adfreak/get-a-mac-the-complete-campaign.html>

  Read/post comments

<http://db.tidbits.com/article/11302#comments>


**New York Times Info-Graphic on Facebook Privacy Options** -- The 
  brouhaha surrounding privacy on Facebook continues to expand, with 
  the New York Times producing a fascinating info-graphic that shows 
  just how complex Facebook has made the topic, with 50 settings 
  containing over 170 options. And the Facebook privacy policy? It's 
  longer than the U.S. Constitution.

<http://www.nytimes.com/interactive/2010/05/12/business/facebook-privacy.html>

  Read/post comments

<http://db.tidbits.com/article/11297#comments>


**Venting in Photoshop CS4 Crash Reports** -- You know how many 
  applications, when they crash, ask you for more information what you 
  were doing at the time of the crash? Well, Garrett Murray spends a 
  lot of time in Photoshop, and when it crashes, he sometimes feels 
  the need to tell Adobe just what's on his mind at the time. The 
  result is a hilarious collection of crash reports that make for 
  great reading - one only hopes that the Photoshop engineers have 
  enjoyed them as well.

<http://log.maniacalrage.net/tagged/cs4cr>

  Read/post comments

<http://db.tidbits.com/article/11294#comments>


**Apple Denies Final Cut Pro Refocus Rumors** -- It's not often that 
  Apple officially denies a rumor, but when one is both completely 
  wrong and stands to confuse customers, they'll speak out. An 
  AppleInsider report claimed that Final Cut Pro was to be refocused 
  on more mainstream users, but Apple took pains to tell CNET (and us) 
  that it's not true and that Final Cut Pro will continue to target 
  professional video editors.

<http://news.cnet.com/8301-13579_3-20005409-37.html>

  Read/post comments

<http://db.tidbits.com/article/11295#comments>


**Old Meets New: Alphasmart Neo as iPad Keyboard** -- Who'd have 
  guessed? It turns out that you can use the iPad Camera Connection 
  Kit to connect the rugged Alphasmart Neo - a dedicated word 
  processor with a keyboard, six-line LCD screen, and lineage dating 
  to 1993 - to the iPad via USB and use it as a keyboard. Thanks to 
  Eolake Stobblehouse for this video.

<http://vimeo.com/11754480>

  Read/post comments

<http://db.tidbits.com/article/11283#comments>



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