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Apple Launches Support Account on Twitter

If you’re having trouble with an Apple product, you can now tweet @AppleSupport to get help via direct message. So far, Apple’s Twitter team has been quick to respond, having replied to over 2,700 tweets by the second day of the account’s existence. Although we have been critical of Apple’s software quality of late, the company has done a great job recently of expanding its support options, adding live chat and the @AppleMusicHelp Twitter account.

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