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2017 iMac Configuration Quirks: Don’t Get Burned!

Thinking about buying one of Apple’s just-updated iMacs? You’ll want to pay close attention while configuring them because you could end up with a worse configuration for the same price depending on how you start, or you might pay more for the same configuration. Alert reader Yasuhiro Sugawara of Sugarwater Brothers deserves the credit for identifying these quirks in Apple’s online store.

21.5-inch iMac’s Radeon Pro 555 versus 560 -- First, imagine that you want to buy a 21.5-inch iMac with the fastest processor and a 1 TB Fusion Drive. Apple’s online store provides three configurations, the lowest of which we’ll ignore because it lacks the 4K Retina display and can’t be configured with a faster processor.

If you start with a middle-level 21.5-inch iMac with 4K Retina display, choose the faster 3.6 GHz quad-core Intel Core i7 processor, and select a 1 TB Fusion Drive in place of the 1 TB hard drive, you end up with a price of $1699. If you instead start with the top-level 21.5-inch iMac, you can create the same configuration for the same price merely by selecting the faster processor, since it already comes with a 1 TB Fusion Drive.

Here’s the thing though. As Yasuhiro Sugawara noticed, everything is the same, including the price, except for the Radeon Pro graphics processor. The middle-level iMac comes with the Radeon Pro 555 with 2 GB of video memory, whereas the top-level iMac includes the Radeon Pro 560 with 4 GB of video memory. To reiterate, that’s for the exact same $1699.

How much of a difference does the higher-numbered Radeon Pro graphics chip with twice as much video memory make? It’s impossible to say without formal benchmarking. AMD says that the Radeon Pro 555 has 12 compute units and can hit 1.3 teraflops, whereas the 560 has 16 compute units and can reach up to 1.9 teraflops. On the Tech Report Web site, there’s a discussion of these graphics chips that suggests there might be a slight performance improvement by getting the 560 over the 555.

Whether or not you’ll notice the difference between the 555 and the 560, I can’t see any reason you wouldn’t want the faster 560 with more video memory for no extra money. It will be at least theoretically better and may increase the resale value of the iMac. Regardless, if you want a 21.5-inch iMac with the fastest processor and at least a 1 TB Fusion Drive, start with the top model, not the middle model.

The price equivalency stays in place as you add RAM or storage, though the top model can also take up to 32 GB of RAM, whereas the middle model tops out at 16 GB. As with the previous 21.5-inch iMac models, you cannot upgrade the RAM yourself, as you can with the 27-inch iMac, so make sure to order with the right amount to start.

Yasuhiro Sugawara’s discovery piqued my curiosity, so I investigated other Macs. With the 15-inch MacBook Pro, I couldn’t create a similar situation, because the middle configuration offers a $100 option of stepping up from the Radeon Pro 555 with 2 GB of video memory to the top model’s Radeon Pro 560 with 4 GB of video memory. Clearly, Apple considers that jump to be worth $100, at least when it comes to the MacBook Pro.

27-inch iMac’s Radeon Pro 575 versus 580 -- However, when I worked through the 27-inch iMac configurations, I found the same issue as with the 21.5-inch models. To see this, configure the middle and top 27-inch iMacs with the 4.2 GHz quad-core Intel Core i7, and give the middle one a 2 TB Fusion Drive to match the top model. Although both configurations cost $2499, the middle one has only the Radeon Pro 575 with 4 GB of video memory, whereas the top one has the Radeon Pro 580 with 8 GB of video memory.

The Radeon Pro 575 has 32 compute units versus 36 compute units in the 580, and the peak performance is 4.5 teraflops for the 575 and 5.5 teraflops for the 580. So once again, if you want a 27-inch iMac with 5K Retina display and the fastest processor, start with the top model. The pricing equivalency remains in place as you add RAM here too, and sticks whether you want a 2 TB or 3 TB Fusion Drive.

(Speaking of adding RAM, you can upgrade the RAM yourself in all three 27-inch iMac models. The Mac Observer notes that even the low-end model can take up to 64 GB of RAM, contrary to Apple’s Tech Specs page, although you’ll need to buy it from an independent supplier.)

27-inch iMac’s SSD Pricing -- There is one area in which this unusual pricing equivalency does not remain in place for the 27-inch iMac, and that’s if you want to swap the Fusion Drive for an SSD.

When you configure the middle 27-inch iMac with a 512 GB or 1 TB SSD, it will be $100 cheaper than the identically configured top model. With a 512 GB SSD, the middle model runs $2599 and the top model $2699. Go up to a 1 TB SSD and the middle model is only $2999, whereas the top model costs $3099.

I see three possible explanations for this discrepancy at the moment. In order:

  • This pricing is exactly how things should be, with the top 27-inch iMac model being $100 more expensive due to having the faster Radeon Pro with twice as much video memory. It’s possible that Apple would prefer to charge more for the faster graphics chip in general but couldn’t figure out how to work that in without bringing SSDs into the mix. But why wouldn’t Apple carry this $100 surcharge over to the 21.5-inch models?

  • It’s a simple mistake, though there’s no telling whether the actual prices should be higher or lower. If this is the case, we may see Apple adjust the prices soon.

  • The more expensive SSDs in the top 27-inch iMac models are actually faster or better in some other way. Apple’s Tech Specs page for the iMac doesn’t call out any difference.

I have contacted Apple about this situation, but haven’t heard back yet.

In the meantime, the moral of the story is to pay careful attention when you start configuring an iMac to make sure you’re getting the best possible set of options for your money.


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Comments about 2017 iMac Configuration Quirks: Don’t Get Burned!
(Comments are closed.)  2017-06-12 18:57
I was looking @ ifixit's teardown of the new 21" iMac, built with a HD only and they mention that its logic board comes *without* a connector for a future SSD.

Their advice - do not buy the lowest level iMac - and I agree
Laine  An apple icon for a TidBITS Contributor 2017-06-13 13:54
Now that Apple knows about the unequal configs for equal amounts, anyone care to speculate whether they'll make the 560 combo more expensive, or the 555 combo cheaper?
Steve Sorbo  2017-06-15 15:25
Very helpful and timely info Adam...helped me to recommend the correct iMac configuration for a new client.
Adam Engst  An apple icon for a TidBITS Staffer 2017-06-15 15:40
That's exactly what I like to hear! Tweaky stuff, I know, but you as a consultant look great when you can tell a client how to get the best possible Mac by just starting the configuration from the right place.

Nice to see you at ACEs!
Scott Randell  2017-06-17 11:00
also the 21 inch iMac is not as good a value as the 27 inch.
With the same add ons(16 GB of ram and 512 GB SSD. I am factoring in adding the ram yourself on the 27 inch) the 27 inch is only $260.00 more than the 21 inch. Unless space is a consideration the 27 inch is a much better value, and you can add more ram down the road.
Adam Engst  An apple icon for a TidBITS Staffer 2017-06-19 10:57
I'm not arguing that it is a better value, just that it received more interesting changes in this release. Personally, I'd always recommend the 27-inch over the 21.5-inch unless space was all important or the budget was really tight.
B. Jefferson Le Blanc  2017-06-17 22:53
Though few people would want to go to the trouble of digging into the iMac, iFixit also noticed that the RAM in the 21" iMac is modular and can be replaced. It's a lot of work, but this time around the RAM is not soldered on. Likewise, the CPU is in a socket (though glued to the heat sink) and could, theoretically, be replaced as well. Accept that Intel doesn't make any other CPUs in a compatible configuration. IFixit theorizes that Intel doesn't make a version that can be soldered on, so Apple was stuck with using a socket version. Of course it's possible that Intel may make other compatible CPUs down the line, but it's still a lot of work to go to for an upgrade. They had no explanation for the modular RAM except that Apple may have been listening to their pleas on the subject, as unlikely as that may seem.

Still, these developments may bode well for an upgradeable Mac Pro down the line, as rumors would have us believe. Hope springs eternal.
Michael MGrath  2017-06-21 03:55
I just bought a new 2017 21.5" 4K iMac 1TB Fusion Drive 8gb ram 4gb radeon pro at £1,449 a great buy so far very fast boot times. I was shocked tho that it only comes with 27gb size of SSD as part of the 1TB Fusion Drive I thought it would be more to be honest.
Adam Engst  An apple icon for a TidBITS Staffer 2017-06-21 13:26
It looks like the Fusion Drive has a varying amount of SSD, and yes, in some, it's as small as 24 GB. Maybe someone can update this Wikipedia article:
David Stamp  2017-07-14 09:06
Adam - did you ever get a reply from Apple ( in the article you mentioned you had queried the pricing differences with them?
Adam Engst  An apple icon for a TidBITS Staffer 2017-07-14 15:01
Alas, no, they never replied.