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Category: Problem Solving

Adam Engst No comments

ChangeShortName Simplifies Name Changing

Unsatisfied with your identity in Mac OS X? Bothered that the person being asked to provide an administrator password isn't really you? You can always open the Accounts pane of System Preferences and change the Name field that holds your full name

Glenn Fleishman No comments

AppleCare, Battery Replacement, Service for iPhone

The costs of extending your iPhone's warranty, replacing its battery, and having it otherwise repaired are now available. I mistakenly wrote last week in "My First Days with the iPhone" (2007-07-02) that Apple hadn't yet provided details on its AppleCare plan; in fact, those were apparently available for at least a day on the Apple Store's ordering page for the iPhone (click the Warranty button in the bottom right)

Adam Engst No comments

Apple Silences Mac OS X 10.4.10 Popping Sounds

If you installed Mac OS X 10.4.10 before 02-Jul-07, you probably got version 1.0 of the update, which caused some Intel-based Macs with external speakers to experience "popping" sounds

Jeff Carlson No comments

MacBook Pro Software Update 1.0 Released

Apple has released MacBook Pro Software Update 1.0, which fixes a number of unspecified problems with 2.2 GHz and 2.4 GHz MacBook Pro models. According to a post at MacFixIt, the update appears to patch several issues with the Nvidia graphics cards and may solve an issue with "shimmering" display issues

Adam Engst No comments

Scroll Wheel Tips

Thanks to our buddy Bill Rabel in Seattle for the impetus to write this article. After Mark Anbinder wrote in "Call Me 'Two Finger' Mark" (2007-05-21) about how he was surprised to find himself addicted to two-finger scrolling on his MacBook (which is equivalent to using a scroll wheel or Mighty Mouse scroll ball), Bill went spelunking and found a trick I hadn't previously known, causing me to look for other scroll wheel tips

Adam Engst No comments

MacLinkPlus Deluxe Converts Word/Excel 2007 Documents

Thanks to Jim Dewitt, who alerted me that DataViz's venerable MacLinkPlus Deluxe, now at version 16, also includes read-only support for the file formats used by Word 2007 and Excel 2007 under Windows

Adam Engst No comments

Microsoft Office Open XML File Format Converter in Beta

If you find yourself needing to access Office Open XML documents created by Windows users in Word 2007, Microsoft now has a free beta converter that may help

Jeff Carlson No comments

Battery Update 1.2 Issued for MacBook and MacBook Pro

Apple has released Battery Update 1.2 for MacBook and MacBook Pro models, and batteries for them, sold between February 2006 and April 2007. The update fixes some unspecified performance issues

Adam Engst No comments

InterviewBITS: Family Tech Support

Robert Movin's recent article "Switching My Mother to the Mac" (2007-04-02) generated a number of nice comments from people who had engineered similar switches for family members