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Category: Problem Solving

Glenn Fleishman 21 comments

Solving the Mystery of Disk Utility’s Failure to Erase USB Drives

There's no Apple KnowledgeBase article on the topic, but Disk Utility in Mac OS X 10.5 and 10.6 can fail to erase some USB-connected hard drives, offering only a mysterious message. Here's a solution.

Adam Engst 7 comments

Use Find My iPhone from an iPhone

Although Apple prevents users from accessing the MobileMe Web site from Safari on an iPhone, Adam figured out a way around Apple's limitation, making it possible to use services like Find My iPhone from an iPhone.

Doug McLean 20 comments

Apple to Investigate SuperDrive Issues

In a followup to our coverage of widespread - but elusive - SuperDrive issues, we are pleased to report that Apple has informed at least one TidBITS reader that they are investigating the problems.

Adam Engst 8 comments

iTunes 9.0.1 Fixes Important Bugs

A few short weeks after the release of iTunes 9, Apple gives us iTunes 9.0.1 with a variety of important-sounding bug fixes.

Michael E. Cohen 18 comments

Preventing Duplicate Calendar Events in iPhone OS 3.1

The details of how iTunes and MobileMe syncing work keep changing through successive versions of the iPhone OS. "Take Control of Syncing Data in Leopard" author Michael E. Cohen explains how each version has worked, and how to prevent duplicate calendar events from appearing on your iPhone or iPod touch.

Lewis Butler 15 comments

Improve Snow Leopard’s Autocorrection Capabilities

Mac OS X 10.6 Snow Leopard offers automatic spelling correction, but all too often, it recognizes your typos as words other than what you meant, causing even more work. To ensure accurate replacements, try using the TidBITS AutoCorrect Dictionary of over 2,700 corrections. TidBITS contributor Lewis Butler explains how to do it.

Doug McLean 23 comments

Exploring Widespread SuperDrive Problems

An attempt to track down reports of widespread defective SuperDrives via Apple discussion forums reveals the difficulty in assessing these sorts of large-scale issues, yet also confirms the existence of some kind of significant problem at play.

TidBITS Staff 23 comments

Tiny Mac OS X 10.6.1 Update Fixes Some Bugs

Even Snow Leopard's updates are faster and sleeker. Mac OS X 10.6.1 is out with minor fixes for Apple Mail, Flash security, and printer drivers. A few unacknowledged errors seem to have disappeared, too, although other problems remain. We wax poetic. Or at least prosaic.

Pete Resnick 4 comments

Hack Microsoft Word’s Page Up/Page Down Keys

If you're as irritated as we are at Microsoft Word's habit of moving the insertion point when you use the Page Up and Page Down keys (something most Mac applications don't do), read on for a solution that requires no additional software.

Matt Neuburg 89 comments

Snow Leopard Snubs Document Creator Codes

In an undocumented and unannounced change, Snow Leopard has stifled an application's ability to mark a document as its own, thus hampering users and developers alike.

Doug McLean 20 comments

Apple Mail Sending Issues in Snow Leopard

In a recent KnowledgeBase article Apple acknowledges a bug that can cause some Apple Mail users to be unable to send messages in Snow Leopard. While the company has suggested workarounds, user forums indicate the fixes aren't working for everyone.

Doug McLean 10 comments

Missing Sync Helps Palm Users Connect with Snow Leopard

Do you use a Palm OS-based handheld? Although Palm OS syncing via iSync is no longer supported under Snow Leopard, Mark/Space's The Missing Sync for Palm OS offers an alternative.

Tonya Engst 4 comments

Getting 1Password Working in Snow Leopard

If you use 1Password in Safari and upgrade to Snow Leopard, you'll either have to run Safari in 32-bit mode or upgrade to the Agile Keychain and use the 1Password 3 beta.

Adam Engst 5 comments

Two-Line URLs Broken in Snow Leopard’s Preview

The new version of Preview in Snow Leopard has a subtle bug that could cause significant confusion for readers of technical documentation containing visible Web URLs.

Glenn Fleishman No comments

Apple Posts List of Incompatible Software for 10.6

Apple has posted a KnowledgeBase article that explains which software packages (and versions) the Mac OS X 10.6 Snow Leopard installer places in an Incompatible Software folder. The note also details how Snow Leopard will prevent incompatible software from launching to prevent disappointment.