Thoughtful, detailed coverage of the Mac, iPhone, and iPad, plus the best-selling Take Control ebooks.



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Beware Country-Specific iTunes Stores

If you buy an iPhone, iPod touch, or iPad, and you happen to be a user of the iTunes Store in more than one country, take note which country's store you're viewing in iTunes when you plug in the device for the first time. This will be the country the device will register with, and you will be forever barred from purchasing or even updating free apps from anywhere else. The only way out is to delete everything on the device and do a full restore.

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Article 1 of 2 in series

TidBITS Troubleshooting Primer, Part 1

There's no point in pretending that problems never happen. Although this may be a typically male viewpoint, life - computer life and life in general - can be seen as nothing but problems ("challenges," "opportunities") and solutionsShow full article

Article 2 of 2 in series

TidBITS Troubleshooting Primer, Part 2

In the first installment of this article, I talked about the basics steps necessary to troubleshoot any problem, including describing the problem, breaking the system apart, asking yourself questions about each part of the system, and finding answers to those questions and tests. But what if, after all that, you still haven't been able to solve the problem? Failure to solve a problem on your own is no cause for surrender, because you usually just don't understand the system well enough to break it into appropriate chunksShow full article

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