Thoughtful, detailed coverage of the Mac, iPhone, and iPad, plus the best-selling Take Control ebooks.

 

 

Pick an apple! 
 
How to Know Your iPod Model

If you have an old iPod but aren't sure exactly which model it is, check the info at the Web page linked below. You'll find lots of photos and information that will help you determine exactly which model you have.

Visit Identifying iPod Models

 
 

Article 1 of 2 in series

TidBITS Troubleshooting Primer, Part 1

There's no point in pretending that problems never happen. Although this may be a typically male viewpoint, life - computer life and life in general - can be seen as nothing but problems ("challenges," "opportunities") and solutionsShow full article

Article 2 of 2 in series

TidBITS Troubleshooting Primer, Part 2

In the first installment of this article, I talked about the basics steps necessary to troubleshoot any problem, including describing the problem, breaking the system apart, asking yourself questions about each part of the system, and finding answers to those questions and tests. But what if, after all that, you still haven't been able to solve the problem? Failure to solve a problem on your own is no cause for surrender, because you usually just don't understand the system well enough to break it into appropriate chunksShow full article

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