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Category: Problem Solving

Adam Engst 20 comments

Solving the macOS Installer’s “Failed to Personalize” Error with New Firmware

A TidBITS Talk user was unable to update macOS on an M2 16-inch MacBook Pro, receiving a “Failed to personalize” error each time. The problem turned out to be related to firmware, and the little-known solution required restoring with Apple Configurator.

Adam Engst 5 comments

iPhones Pause MagSafe Charging During Continuity Camera

Don’t bother getting a Continuity Camera mount that incorporates a MagSafe Charger to prevent your iPhone’s battery from draining during meetings. It won’t charge wirelessly—and maybe not even over a USB cable—while using Continuity Camera.

Adam Engst 60 comments

Widespread Reports of Apple ID Accounts Being Inexplicably Locked

If your devices mysteriously ask you to reset your Apple ID password and then lock your account, you’re not alone. Unfortunately, there’s nothing to do but go with the flow.

Adam Engst 7 comments

Listen Later Adds Features Requested by TidBITS Readers

The Listen Later text-to-podcast service now features outro music after each podcast episode and provides a Chrome extension for easier submission. Also, if a paywall is blocking you from converting an article to a podcast, TidBITS readers have developed a workaround.

Adam Engst 6 comments

Solve Credit Cards Not Appearing in 1Password 8 Autofill Pop-Up

Annoyed by several of his credit cards not showing up in 1Password’s autofill pop-up, Adam Engst spelunked through the card metadata and found the offending field.

Adam Engst 6 comments

macOS 14.4.1 Sonoma and macOS 13.6.6 Ventura Fix Bugs and Vulnerabilities

Apple doesn’t say what has changed for macOS 13.6.6 Ventura, but the bugs fixed in macOS 14.4.1 Sonoma have bedeviled users for the last two weeks.

Adam Engst 12 comments

Apple Launches Documentation Site for Manuals, Specs, and Downloads

Apple has unveiled a new Documentation site that lets users browse for information about Apple hardware and (older) software. It’s a big win, especially considering the sorry state of the Apple website’s search engine, but some parts of it still need work.

Adam Engst 2 comments

Apple Releases iOS and iPadOS 17.4.1 and 16.7.7, and visionOS 1.1.1

Release notes for these updates list “important bug fixes and security updates” or just “important security fixes” so they probably address one or more zero-day security vulnerabilities.

Adam Engst 40 comments

Follow These Steps to Clear Space on Your Mac

Apple no longer makes it easy to tell precisely how much free space is available on your Mac, but you know when you don’t have enough. Adam Engst offers (and explains) 21 simple steps to clear space quickly.

Glenn Fleishman 37 comments

Reconnect a HomeKit Accessory over a 2.4 GHz Wi-Fi Network

After a network hiccup caused his HomeKit-enabled smart thermostat to lose its network connection, Glenn Fleishman had to do tweaky network reconfiguration to get it to rejoin his Home setup.

Adam Engst 22 comments

macOS 14.3.1, iOS 17.3.1, iPadOS 17.3.1, and Safari 17.3.1 Fix WebKit Text Bug

Apple has released a set of updates that address the maddening WebKit text bug that caused lines of text to duplicate or overlap while typing. 

Adam Engst 9 comments

macOS 14.3 Sonoma Text Display Bug to Be Fixed Soon

If you’ve noticed weird text display problems in macOS 14.3 Sonoma, you’re not alone. The bug has been fixed in WebKit and should appear in a new version of macOS soon.

Adam Engst 28 comments

Ventura and Monterey Users: Beware Unwanted Sonoma Upgrades

Some macOS 13 Ventura and macOS 12 Monterey users are being upgraded to macOS 14 Sonoma after dismissing notifications that encourage an upgrade. It’s a nasty bug, but the TidBITS Talk community has some advice on how to avoid the forced upgrade.

Adam Engst 8 comments

Solving Time Machine’s iCloud Drive Blockage

After upgrading one of his Macs to macOS 14 Sonoma, Adam Engst ran into problems with Time Machine, which refused to back up until iCloud Drive had finished syncing and continued to balk even after the sync had seemingly finished. The problem? A seldom-used troubleshooting account that also had to finish syncing.

Adam Engst 4 comments

Apple Self Service Repair Adds Remote Diagnostics and Supports New Devices

Although the addition of the iPhone 15 lineup and Macs using the M2 family of chips to Self Service Repair is welcome, the release of the remote Apple Diagnostics for Self Service Repair troubleshooting tool is more interesting.