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Thoughtful, detailed coverage of everything Apple for 29 years
and the TidBITS Content Network for Apple professionals

Category: Problem Solving

Josh Centers 23 comments

How to Get the Most from Your Apple Card Benefits

Apple is slowly rolling out its new Apple Card across the United States. If you’re an early adopter, here’s how to maximize your cash-back benefits.

Josh Centers 1 comment

What It’s Like to Be Banished from Apple’s Garden

Can you imagine what life would be like if Apple locked you out of your Apple ID? Unfortunately, it can happen through no fault of your own and may not be easy to fix.

Josh Centers 19 comments

Fix Apple Hardware Problems with Deep Cleaning

When was the last time you cleaned your Apple devices? Many common hardware issues can be resolved with a lens brush, cotton swab, rubbing alcohol, and a little elbow grease.

Glenn Fleishman 17 comments

How To Buy Hardware That’s Likely to Last

Do you have a closet full of electronics that never quite worked out? If you follow veteran reviewer Glenn Fleishman’s guidelines, it’s less likely you’ll wind up with piles of worthless gear.

Josh Centers 14 comments

How I Learned to Stop Worrying and Love Wireless Charging

Josh Centers wasn’t a fan of Qi charging until his iPhone X’s Lightning port died while he was on vacation. A Qi charging stand let him recharge wirelessly instead of taking a lengthy side trip to an Apple Store.

Adam Engst 3 comments

iOS 12.3.1 Fixes VoLTE Calling and Messages Bugs

Just 11 days after the release of iOS 12.3, Apple has pushed out iOS 12.31 to fix bugs with Voice over LTE calling and unknown senders in Messages.

Adam Engst 52 comments

Backing Up VM Image Files to Internet Backup Services

Code42 has announced that it will be preventing CrashPlan users from backing up applications and VM image files—is this just a selfish move to reduce storage needs? After chatting with Code42 competitor Backblaze, Adam Engst discovers there’s more to it. And there are alternatives.

Adam Engst 2 comments

How to Work with and Restore APFS Snapshots

Regular Mac users don’t need to mess around with APFS snapshots, but if you’re a power user, Rich Trouton’s instructions for creating, managing, and using APFS snapshots could be invaluable.

Josh Centers No comments

How iPhone Users Can Fix Google Home Audio Disconnects

Does your iPhone frequently disconnect from your Google Home smart speaker? We’ve stumbled across a solution that might work for you.

Josh Centers 1 comment

How to Cancel Apple News+

Unimpressed with Apple News+ or just don’t have time to read any more? Here’s how to cancel your free trial or subscription to avoid the $9.99 monthly fee.

Adam Engst 10 comments

CloudPull Discontinued, Look Elsewhere for Google Backups

Due to security-related changes in Google’s permissions, Golden Hill Software has discontinued the CloudPull utility for making local backups of data in Gmail, Google Calendar, Google Contacts, and Google Drive.

Dave Kitabjian 13 comments

CloudBerry Backup for macOS: Feature-Rich but Unreliable

CloudBerry Backup is a powerful and elegant desktop backup product for the Mac, but it suffers from troubling performance and reliability issues that will make you want to look elsewhere to protect your data.

Josh Centers 9 comments

Ejector Gives the Vestigial Eject Key a Reason to Exist

Dave DeLong’s new Ejector app reappropriates the Eject key to eject any kind of mounted volume and adds an Eject button to the Touch Bar.

Adam Engst 15 comments

kernel_task Is Protective, not Problematic

Who knew? Howard Oakley reveals an Apple support note that explains that the kernel_task process monopolizes your Mac’s CPU to protect it from overheating and isn’t itself causing the problem.

Adam Engst 5 comments

19 Years Ago in TidBITS: Traveling with Technology

Remember what it was like in the early days of laptops and Internet access when we first started to be able to use technology while traveling? At the turn of the century, Gideon Greenspan penned a pair of articles for TidBITS about how he kept his shareware business humming on a PowerBook G3 during a 2-month trip through Asia.