Skip to content
Thoughtful, detailed coverage of everything Apple for 28 years
and the TidBITS Content Network for Apple professionals

Category: Problem Solving

Dave Kitabjian 13 comments

CloudBerry Backup for macOS: Feature-Rich but Unreliable

CloudBerry Backup is a powerful and elegant desktop backup product for the Mac, but it suffers from troubling performance and reliability issues that will make you want to look elsewhere to protect your data.

Josh Centers 9 comments

Ejector Gives the Vestigial Eject Key a Reason to Exist

Dave DeLong’s new Ejector app reappropriates the Eject key to eject any kind of mounted volume and adds an Eject button to the Touch Bar.

Adam Engst 9 comments

kernel_task Is Protective, not Problematic

Who knew? Howard Oakley reveals an Apple support note that explains that the kernel_task process monopolizes your Mac’s CPU to protect it from overheating and isn’t itself causing the problem.

Adam Engst 5 comments

19 Years Ago in TidBITS: Traveling with Technology

Remember what it was like in the early days of laptops and Internet access when we first started to be able to use technology while traveling? At the turn of the century, Gideon Greenspan penned a pair of articles for TidBITS about how he kept his shareware business humming on a PowerBook G3 during a 2-month trip through Asia.

Adam Engst 10 comments

Backblaze Increases Pricing for Unlimited Backup

Online backup service Backblaze will soon increase the price of its unlimited plan from $5 to $6 per month. Annual and bi-annual discounts will remain available, and current subscribers can extend subscriptions by a year at the old rates.

Adam Engst 23 comments

Is Your iPhone Calling Other Countries?

Faced with his mother’s iPhone suddenly being unable to dial favorites correctly in the Phone app, Adam Engst discovers that iOS region settings can get corrupted. Here’s the solution.

Josh Centers 10 comments

Relieve RSI Pain with This Armrest Mouse Pad

If you’re suffering from upper arm and shoulder pain from reaching for the pointing device on your desk, this inexpensive armrest-mounted mouse pad may be able to help relieve your pain.

Josh Centers 11 comments

Anker’s Vertical Mouse Provides Cheap RSI Relief

Is your mouse making your wrist or forearm hurt? The $15 Anker Ergonomic Optical USB Wired Vertical Mouse may be able to ease your pain.

Adam Engst No comments

Diagnose Mac Boot Problems with Howard Oakley’s Diagram

If you’re racking your brain trying to figure out all the reasons why a Mac isn’t booting, Howard Oakley has developed a diagram that reminds you of all the boot steps, problems that can occur at each one, and possible solutions.

Adam Engst 14 comments

How to Uninstall the Discontinued CrashPlan for Home

Since Code42 Software discontinued its CrashPlan for Home service, there’s no reason to let the CrashPlan software continue to run in the background on your Mac. Here’s how to remove it.

Josh Centers No comments

Apple to Start Repairing Some “Vintage” Products

While some US states are mulling Right to Repair legislation, Apple is launching a repair program for some “vintage and obsolete” products.

Josh Centers 1 comment

New US Copyright Exemption Allows Bypassing DRM to Repair Devices

A new exemption to the DMCA in the United States let device owners bypass DRM to maintain or repair devices, but actually doing so may prove challenging.

Adam Engst 38 comments

CrashPlan for Home Ends Today

If you’ve had your head in the sand about the impending discontinuation of CrashPlan for Home, today is the day your backups will stop working and all your CrashPlan Central data will be deleted.

Adam Engst 12 comments

How to Use Apple News in Mojave Regardless of Where You Live

A simple Terminal command will let people in countries other than the US, UK, and Australia launch and use the News app in macOS 10.14 Mojave. All the news is still in English, however, and not all publications may be accessible.

Adam Engst 21 comments

Safari 12 Crashes Spotlight in Sierra—Here’s the Fix

TidBITS readers have reported a conflict between Safari 12 and Spotlight in macOS 10.12 Sierra, where invoking Spotlight and typing causes it to crash. Happily, there’s a simple fix.