Apple is shelling out another $17 or more per MobileMe subscriber to make us all happy. An email appeared from the service today stating, “To recognize our users’ patience, we are giving every MobileMe subscriber as of today a free 60 day extension. This is in addition to the one month extension most subscribers have already received.” The tone of this email was much more human – one of my criticisms of the previous apologetic note – and clearly signals Apple’s intent to make amends.
The 60 days’ extension comes on top of the previous 30 days that I described in “MobileMea Culpa: Apple Apologizes and Explains Tiger Situation,” 2008-07-16. That earlier apology applied to a variety of subscribers, including those who had their accounts expire or let them lapse.
Subscribers who already received an extension of 30 days can also receive this extra 60 days as long as you were either a paying or trial subscriber on 19-Aug-2008 at 12:00 am (the start of that day). Details are explained in an Apple KnowledgeBase note.