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Here Be Digital Dragons: Musings on Modern Mapping

We’ve come a long way from “Here be dragons” (and be sure to read this article from The Atlantic about that phrase), but maps retain their power to inform even into the digital age. I’ve been working with mapping services a lot of late and wanted to share some of my experiences in the hope that they’ll help you boost your mapping game beyond simple navigation.

Making Maps

Because I’m a runner and race director, I often need to map out a running course to determine distances and share with others. Numerous services provide such features, but I’ve found On The Go Map best at providing the features I need in an easy-to-use interface. (For mapping out a biking route, where ending up with a cue sheet listing all the turns is incredibly helpful, I would switch to Ride With GPS.)

On The Go Map’s pop-up menu offers all the key features: satellite view, automatic routing options, support for Command-Z to undo inadvertent clicks, manual routing for when you don’t want to follow an obvious road or path, distance markers (and an overall distance display that can switch to kilometers with a click), an optional elevation profile, and the capability to share routes. You can even drag the points you’ve dropped to adjust them instead of having to undo and redo multiple steps.

I almost always work in the Satellite map style because I’m creating routes in familiar areas, so I find it easier to view the area from above rather than parse the text labels in the Roads map style. I rely heavily on the Foot routing option, where I can just click anywhere on a road or path to have On The Go Map draw my route there. It occasionally gets confused about walking paths and trails, especially when making connections to roads. In those cases, the workaround is to switch briefly to Manual mode, which draws straight lines between click points. Once I’m done, the Share option provides a shortened URL to the completed route.

On The Go Map example

On The Go Map is all you need when you know where you want your course to go or when the number of possibilities is quite limited. But what if you are looking for a 10-mile course in an unfamiliar area? might be helpful in that case. It has all of On The Go Map’s features and more, albeit in a cluttered, difficult-to-use interface. What really sets it apart is its Make Me A Route feature, which attempts to identify routes that approximate a specified distance in a particular area. You can set a waypoint to encourage Plotaroute to go in a particular direction, and you can also block off areas that it shouldn’t include. In the screenshot below, I’ve blocked off some parts at the top of the map and put a waypoint (the C marker) down toward the bottom. Make Me A Route interface

After indicating that I wanted a circular running route that should prefer roads and aim for about 10 miles, I clicked the Make Routes button and received ten suggestions. Most involved more hills than I wanted or weren’t close enough in distance, but course #3 wasn’t bad. I could see some ways to get it closer to 10 miles, but I found Plotaroute’s tools and interface for modifying courses so daunting that I took its suggestions back to On The Go Map. route selection

Plotaroute’s Make Me A Route feature is free, like all of the service’s basic features, but you can make only two routes per day. To increase that to 20 routes per day and get a bunch of other features, you can pay $25 per year for a premium membership.

Following Maps

I want to mention another mapping service that’s unique as far as I know: RunGo. Visual maps work well for courses on well-marked roads, as shown above, but they’re less helpful for people trying to follow a trail course in the woods. Traditionally, the fallback has been to supplement a visual map with written directions like “At the intersection with the big tree, take the sharp right, run along the fence line to the road, and pick up the trail on the other side 100 meters to the west.” Particularly when running, having to stop repeatedly to refer to and interpret maps and directions is annoying.

Instead, RunGo lets you create custom routes that provide users with turn-by-turn audible directions on an iPhone, Apple Watch, or Android smartphone, just like Apple’s Maps and Google Maps. The easiest way to create a course is to import a GPX track of something you’ve completed already and then customize each important turn with descriptive text. In the example below, you can see that the trails are marked, so I was able to provide instructions like “Turn right onto Y6.” It’s painstaking work, but patience is rewarded.

RunGo course map for Thom B. trail race

When it comes time to run a RunGo course, you load it into your iPhone or Apple Watch when you have Internet connectivity. Once a course is loaded, RunGo doesn’t require Internet access, which is necessary in the sort of natural areas that lend themselves to trail races and hikes. Start the app, start running, and every time the app detects that you’re nearing a turn using your device’s GPS, it will say something like, “In 47 seconds, turn right on Y6.”

I’ve used RunGo a number of times on my Apple Watch, and overall, it works well. My experience is that even though it theoretically knows how fast you’re moving, it often gets the distances somewhat wrong, so it will tell me to turn in 47 seconds even though I’m almost on top of the turn. That may also be related to GPS inaccuracy. The voice on the Apple Watch is easy to hear when you’re by yourself, but if you’re talking with someone else, you can miss it. (I’ve never tried it on the iPhone because I hate carrying an iPhone when running.)

RunGo on the Apple Watch

RunGo is good at informing you of turns on the specified course, and it will alert you if you stray off course, but getting back on course once you’re off is still a chore, particularly if you’re using the Apple Watch. If you use an iPhone, you could see better where you were in relation to the course.

You can use RunGo for free for creating and following routes, but a RunGo Premium subscription ($3.99 per month, $29.99 per year, or $59.99 for unlimited) lets you make more routes, provides additional route creation options, imports from Strava, supports more than one route on your Apple Watch, provides live tracking for peace of mind, and offers voice-guided interval training.

Annotating Maps

Perhaps the most common thing I do with maps is share screenshots of map locations to show someone where to go or indicate where something should happen. In such situations, I generally fall back on Apple’s Maps app on the Mac simply because it’s a standalone app that makes grabbing a screenshot easier than working through a browser.

Once I have the screenshot, I launch my trusty copy of Preview, which remains my favorite tool for quick annotations (admittedly, I know Preview really well from having written Take Control of Preview). Red circles, arrows, and boxes do a great job of calling out key spots, and it’s easy to drag the resulting PNG file into an email message or online post. I recently needed to give a presentation about a large race to interested parties on the Cornell campus, so I dropped my annotated map screenshots into a Google Slides document. That worked perfectly both for showing during the Zoom call and sharing via URL so they could examine my maps more closely later.

Annotated map of Cornell using Maps and Preview

Sometimes I need to go beyond Preview’s simple annotations—it has a freehand drawing tool, but I have trouble drawing—or even tracing accurately—with a mouse or trackpad. For another race, I had to make a map showing a trail running course for a New York State Department of Environmental Conservation permit. In this case, I was starting from a PDF that showed the trails I needed, and I realized that this is what the Apple Pencil was created to do. (This may be the only productive use I’ve ever had for the Apple Pencil—I’m clearly a bad iPad user.) The process was simple: use the Share button to save the PDF from Safari to iCloud Drive in Files, open it in Files, tap the Markup button, pick the desired red color and pen tip, and then trace the course on the map with the Apple Pencil. Once saved, it was ready instantly on my Mac in iCloud Drive.

Annotating a PDF map using the Apple Pencil on an iPad

Correcting Maps

Unfortunately, it’s all too common for mapping services to rely on obsolete or incorrect data. In the On The Go Map map at the top of the article, you’ll see Plantations Rd in the lower-left corner. When I sent a map proposing a running course to my contact at Cornell, she pointed out that that road had been renamed Arboretum Rd. as part of an overall name change from “Cornell Plantations” to “Cornell Botanic Gardens.” It turns out that On The Go Map uses data from OpenStreetMap, a free and editable map of the world, so I created an account, logged in, and left a note asking for a fix.

Leaving a note in OpenStreetMap

Then I got curious and looked at a few of the notes that others had left. Some seemed to be rather old, so I decided to change the name myself rather than give someone else more work to do. Editing the road name turned out to be easy—just a matter of selecting the incorrectly named road segments and renaming them. A short while later, my fixes were live! Now I have the power to make the world match my reality!

Fixing an incorrect name in OpenStreetMap directly

My contact had informally attributed the naming error to Google Maps, but when I looked at Google Maps itself, it had Arboretum Rd. correct. However, I noticed that Google Maps still had a label for the Cornell Plantations, so I reported that update as well, using the tiny Send Feedback link in the lower-right corner of the page. We’ll see if Google gets back to me about it.

Reporting an error in Google Maps

I couldn’t let this naming issue go, so I checked the Maps app on my Mac too, and like OpenStreetMap, it still had the old road name. Reporting the mistake was easy—I chose Maps > Report an Issue, clicked Report Street Issue, and filled in the dialog that appeared with the necessary information. I haven’t yet heard back from Apple on my fix.

Reporting an error in Apple Maps

Sometimes map mistakes involve more than just a quick report or edit. Several years ago, a county in West Virginia went through an E911 re-addressing project so emergency services could find all the addresses in the county. Apple Maps didn’t know about those changes, and the county guy in West Virginia wasn’t even an Apple user. He ended up asking Glenn Fleishman (via Glenn’s Mac 911 column for Macworld) for help, and Glenn asked me if I knew anyone on the Maps team. I didn’t, but after a couple of email messages to folks at Apple who I did know, we got someone from Apple Maps and the guy from West Virginia working on importing the new dataset.

More recently, Glenn got a somewhat similar request from a guy in North Wales who was getting up to 25 lost drivers per day turning around at his house, located at the end of a narrow dirt road. Why? The UK uses a system of postcodes that are much more specific than US ZIP codes. The first “outward” part of the postcode denotes the general area, and the second “inward” part identifies a small group of addresses in that area. Apparently, if Maps didn’t recognize an entered postcode, perhaps because it hadn’t yet been updated for a new housing development, it would fall back on the outward part of the postcode. Seemingly reasonable, but in this case, Maps was sending people to this guy’s house—rather than the center of the main nearby town—for mistakes in any of the 17,000 addresses covered by the outward part of his postcode. Apple did fix the problem in the version of Maps used by current Apple operating systems, but Maps in iOS 5.1.1 (but not in more recent versions) continues to display the problem, suggesting a few stragglers may still end up this gentleman’s front yard.

Don’t assume I’m the conduit for Maps-related fixes! (“There’s something wrong on the Internet. Better tell Adam.”) My contact on the Maps team said that Apple does fix reported problems, though it seems clear that some reports can fall through the cracks. Beyond the built-in reporting features in the Maps app (which aren’t available to non-Apple users and don’t seem to work as well), he recommended the following ways of reporting:

xkcd Duty CallsI realize that editing maps on the Internet is the rabbit hole to end all rabbit holes. It may be the perfect instantiation of xkcd’s classic Duty Calls comic. However, some people care deeply about specific errors, often with good reason. When I submitted the annotated map I’d made for the NYSDEC, one of the people reviewing it was unhappy because my map (though not my course) displayed some unauthorized trails across private land. I alerted him to the fact that he could edit OpenStreetMap, which was again the source of the data, and he was happy to learn that he could fix the underlying problem.

And so, while I can’t suggest that you devote your life to seeking out and reporting problems with online maps, if you do stumble on a mistake during your digital wanderings, taking a few minutes to fix or report the mistake can improve things for others.

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Comments About Here Be Digital Dragons: Musings on Modern Mapping

Notable Replies

  1. Last year, I discovered an error regarding the location of a cemetery in the middle of nowhere South Dakota. It was wrong in every digital map that I consulted – Google, Apple, Tom Tom, MapQuest, Waze, etc. Very frustrating, I only found the correct location the old fashioned way – by asking a local resident.

    I reported the error (with the correct location information) to Apple and Google on the same day. Both companies fixed it within a week, and both sent me an email when they made the fix. (I’m hoping it percolates to the other sources that had it wrong, too.)

    I also posted the info online so it would eventually get into the search engines, too: Where the heck is Riverside Cemetery, Huron, South Dakota? (Gordon Meyer)

    So, yes, I wholeheartedly agree that it’s easy and worthwhile to report errors and make the maps better for everyone.

  2. Until a couple of years ago at a nearby location, GPS’s were sending large trucks that were bound for a warehouse center down an increasingly narrow road that came to an end at a fence within sight of the warehouses. It got so bad that locals put up a big sign warning truckers before it was too late.

  3. Years ago when GPS devices started to proliferate, the directions for a street near my then residence was mapped as going directly north to a main east-west road. No mention of the 30’ deep ravine where the road made a hard 90 degree right turn to go to a road that actually crossed the ravine. It took years to get that corrected, most likely due to Google’s street view being implemented.

    Also, since mapping services add deliberate erroneous locations to catch people trying to profit by using the services’ data, some reported “errors” may not be corrected.

  4. My sad tale of woe harkens back to the first release of Siri and Apple Maps and my brand new, just released iPhone 4s…the first iPhone to have both. I had an interview for a potential new job located in an area in Brooklyn that I was not familiar with. It was sleeting and snowing, and my husband offered to drive me there before he headed to his office. After the interview, I asked Siri for directions to the nearest subway station. Siri sent me slipping, sliding and slogging along in the awful wintery mix for blocks and blocks until I landed in front of a Subway take out restaurant.

  5. In New Jersey, people heading down the George Washington Bridge were sent through a local neighborhood clogging the streets in the early morning. In Los Angeles, Google Maps were sending drivers down Baxter Street which has a 30º slope. Drivers would stop at the top of the road and panic, blocking locals wanting to drive.

    In England, trucks were heading down extremely narrow and twisty roads which caused them to sideswipe cars parked on the roads.

  6. Some great stories here, and thank you for the great article Adam. As someone who also plans a lot of running routes in unfamiliar places (my wife is the avid runner, not I), I’d like to recommend Footpath - it’s been fantastic for us and it would be interesting to see what you think of it vs. the apps you found.

  7. I did 60,000km last year on my R1200RS motorcycle doing food deliveries for fun and pocket money inn Wellington NZ. For navigation We all used phones, for me an iPhone 11 or 12. On multi-deliveries on a single trip I found Sigic to be a superior experience. It had an easy interface for imputing multi waypoints/destinations and it was easy to look at an overview of the complete route and drag the order of deliveries to manually alter the order. However for singe deliveries, Apple Maps was the best . . Over the course of a year, I submitted about six address street number errors and many other mistakes to Apple on my iPhone. In each case I eventually received an email notification to say the error was fixed. I soon noticed that the more I submitted the quicker Apple fixed them. This of course is very subjective, but does aline with the feeling that the more you use Maps the better it became at planning a suitable route based on my previous preferences on routing to the same area.

  8. I’ve had mixed success reporting map bugs to Apple.

    If a business or site is missing (or the business has closed) my reports to Apple have usually quickly led to fixes and I get a note from the Maps app telling em Apple has fixed it. That’s great.

    What’s not great is that I cannot get things fixed that relate to directions. An intersection close to where I live got a stop sign about two years ago. Maps actually shows that stop sign, but if you’re using directions, those directions will refer to “do this or that after the next stop” but then it’s actually not after the next stop, but the stop after that. It’s as if directions had never caught up to that new stop sign. I’ve tried reporting this to Apple via Maps app, but so far no luck. I guess because Maps reveals the new stop sign at that intersection, everything appears to be ok (and I suspect that’s why my reports are going nowhere). But as soon as it’s part of navigation, the directions fail to acknowledge the new stop and offer misleading advice at best. I don’t know what other conduit I should be using to get Apple to fix this.

  9. i hope this will add inspiration for folks to create and share their own maps:

    Google’s tools are the simplest for users to create custom maps, access the maps on mobile devices and share the maps with others; i’ve used Google Earth Pro along with Google Maps on various projects, for example tracking my personal effort to visit all 322 of Denver’s parks

    a City of Denver portal provides geodata for all of Denver’s parks in Google’s KML format:

    by importing this data into Google Earth Pro on my desktop Mac, i overlaid the outline of every park property onto the default base map; after arranging the data into subfolders for those parks my partner and i had or had not visited, i gave the contents of each subfolder a specific color; as we visit more parks, i simply cut and paste from one subfolder to the other, and reapply the color scheme; i also sometimes add descriptive info (i wish i had done this systematically from the start)

    periodically, i post a new version of this map online via Google Maps … i save my top level folder of parks from Google Earth Pro to a new file in KMZ format, then i visit in a browser (logged into my Google account) and create a new map in Your places / Maps; i drag the KMZ file into the import window to complete the transfer

    to access the map on an iPhone, i launch the Google Maps app, click Saved, then scroll down to Maps to see a list of all my personal maps; these maps are optionally public, and viewers don’t have to be logged into a google account:

  10. Does it really require that you confirm every click with a click on “Route to Here”? That’s kind of a deal-breaker for me since it doubles the amount work associated with routing.

  11. Not in my experience on the iPad and iPhone. I generally plan the route on the iPad using my pencil and letting it snap to the roads and trails. I’ve never seen a message like you got. Was this on iOS or Web?

  12. I was using the Web version of Foothpath. The iOS app doesn’t seem to have this issue, but I’m having trouble with its guessing of roads when using my finger on the iPhone and will stick with On The Go Map there too. I could see how it would work much better with an Apple Pencil on an iPad. No worries—to each their own.

  13. Route 18 in East Brunswick NJ shows two stop signs on the road in Apple Maps. There are no stop signs. It’s a highway.

    When going down Route 18, Apple Maps will say, ”Continue straight past the stop sign.” I would like to correct this. I can’t do this while driving, but when I am not driving, stop signs and traffic lights don’t show up on the map.

    How can I ask Apple to add and remove stop signs?

  14. Amen. I posted about being bitten by that exact same problem above. Bottom line, how are you supposed to report errors that only present while getting directions?

  15. If you drag up the search sheet in Maps (that also shows your favourites and guides), at the bottom is the Report an Issue button:

    Tap on it, and one of the options is Report Route Issue:

    When you tap this button, it brings up a list of recent routes you’ve done in Maps. Select the one with the :stop_sign: issue and it will list every step of the route, so you should be able to select the problematic parts.

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