It's a frustration I'm sure everyone has experienced: you have a medical question. You want to follow the advice in those pharmaceutical commercials and "ask your doctor," but the next clinic appointment is three months away and it seems silly (and expensive) to schedule an appointment just to ask a simple question

In a previous article, I presented some of the reasons why doctors and patients would both benefit from more widespread use of email, along with some of the problems inherent in doing so