Microsoft Office 2011 14.3.9
Microsoft has updated Office 2011 to version 14.3.9 with several improvements to Outlook. The release now defaults newly configured Yahoo Mail and Outlook.com accounts to IMAP rather than to POP, adds an option for you to decide whether to send a read receipt after it has been requested, improves conversation threading, and fixes a bug that prevented Outlook from connecting to Exchange when certain proxy servers were used. Additionally, the update fixes a crash when opening the Polish localization of Word 2011 on OS X 10.9 Mavericks. (Free update via the Office for Mac Web site or through Microsoft AutoUpdate, 113 MB, release notes)
Since applying this update, I seem to have lost the option to not convert quotes to smart quotes. How can I get that back?
I think the best approach would be to contact Microsoft support - this doesn't sound like a simple configuration issue.
This turned out to be a Mavericks upgrade issue, not just Outlook. The solution is to right click in a text input area and in the menu select substitutions and un-tick Smart Quotes. Or in the System Preferences, Select the Keyboard section and under the Text tab un-tick use smart quotes and dashes.
Sorry for the confusion.