This piece in the New York Times resonated, since we always schedule staff calls (which mostly take place via Skype) ahead of time, and even off-the-cuff calls are confirmed first via iChat. Phone calls out of the blue are usually pre-announced by caller ID, and most of those that aren’t tend to be from telemarketers. We approve — phone calls should request your attention and respect your schedule, not demand that you drop everything for an unknown reason. follow link
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- ExtraBITS for 28 March 2011 (28 Mar 11)
Is the Phone Call Going Away?