In the November issue of The Atlantic, James Fallows shares the story of how his wife’s Gmail account was hijacked and what they went through to recover years of stored messages. It’s a compelling tale that will hopefully bring home the need for secure passwords and offline backups of cloud-based data. follow link
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What It’s Like to Experience Email Account Hijacking
Nice to hear that Google is helping you (at least if you know some important guys directly) and of course all the conclusions are correct and valid.
But even with the best password etc. startegy I would ALWAYS have a local mailclient download all the mail & data and then have a local backup strategy that includes all thhat data.
I'm surprised how naive and blind people must be to keep this magnitude of data (especially otherwise unrecoverable documents and images !) without backing it up locally.
Also I'm speechless what people expect from a free email service in terms of covering their axx in case of trouble caused by the above mentioned behavior.
just my 2 cents Jo
I use apple mail. In how many places do I have to change my Apple ID password?
The solution, I believe, would be the approach that Rich Mogull went through when he accidentally erased his own iCloud information.