Gartner Report Followup -- Many TidBITS readers wrote to ask where they can get their hands on the report from Gartner Group Consulting Services that found Macs cheaper to support than Windows machines (see TidBITS-299). Apple apparently may not be able to make the report available online (the rights are owned by the Gartner Group), but Apple has set up an automatic voice mail system at 800/232-9335 to take requests for physical copies of the report. Apple is working on ways to get the report to folks in countries besides the U.S. and Canada - stay tuned. [GD]
Keep Markup Tools Active in PDFpen
By default, PDFpen switches back to the Edit tool each time you add text, scribbles or other markup. To keep a tool selected (continuous use mode), double-click it. To exit continuous use mode, click the Select tool or press Command-1. You can also make continuous use mode the default by selecting Keep Tools Selected After Use in PDFpen's Editing preferences.
- Study Finds Macs Cheaper to Support (16 Oct 95)