Gartner Report Followup -- Many TidBITS readers wrote to ask where they can get their hands on the report from Gartner Group Consulting Services that found Macs cheaper to support than Windows machines (see TidBITS-299). Apple apparently may not be able to make the report available online (the rights are owned by the Gartner Group), but Apple has set up an automatic voice mail system at 800/232-9335 to take requests for physical copies of the report. Apple is working on ways to get the report to folks in countries besides the U.S. and Canada - stay tuned. [GD]
Opening a Folder from the Dock
Sick of the dock on Mac OS X Leopard not being able to open folders with a simple click, like sanity demands and like it used to be in Tiger? You can, of course click it, and then click again on Open in Finder, but that's twice as many clicks as it used to be. (And while you're at it, Control-click the folder, and choose both Display as Folder and View Content as List from the contextual menu. Once you have the content displaying as a list, there's an Open command right there, but that requires Control-clicking and choosing a menu item.) The closest you can get to opening a docked folder with a single click is Command-click, which opens its enclosing folder. However, if you instead put a file from the docked folder in the Dock, and Command-click that file, you'll see the folder you want. Of course, if you forget to press Command when clicking, you'll open the file, which may be even more annoying.
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- Study Finds Macs Cheaper to Support (16 Oct 95)