Thoughtful, detailed coverage of the Mac, iPhone, and iPad, plus the best-selling Take Control ebooks.



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Fixing Save as Adobe PDF Crashes

There have been many reported instances of the "Save as Adobe PDF" workflow crashing regardless of application, but precious few workarounds or resolutions. In troubleshooting, I discovered that there were three instances of the "Save as Adobe PDF.action" in three different locations: /Library/Automator; ~/Library/Automator; and /System/Library/Automator. By eliminating all except the version in /System/Library/Automator, the workflow started behaving, and I was able to cut PDFs directly from the Print dialog.

Submitted by
John Zielinski


Palette Police

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Palette Police -- Edward Reid <> writes in support of Matt Neuburg's complaint about programs messing with the "colors" on his 4-bit monitor. "Yeah! Keep on them. I don't use IN CONTROL, but I have the same complaint about Quicken and Retrospect. I can understand a graphics program playing with the palette, but for the others it's just plain rude. I think it's a problem specific to 2-bit and 4-bit mode, although I tried some program a few months ago that had an option to "Use system color palette" to fix this problem. I don't know enough about color palette management to understand exactly what's going on, but my guess is that programs are tested on 8-bit color monitors and black and white monitors, but seldom on anything in between. Also, the problem might be more or less severe depending on how the user has customized the display (though I'm only conjecturing at this point). For example, I've changed my desktop to be a uniform gray instead of the standard dither. The programs we are discussing turn the desktop black, which is immediately obvious. It might not be as obvious with the standard desktop."


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