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PowerPoint Problem

PowerPoint Problem -- We found out more details about what may have caused the problem Andrew Nielsen reported in TidBITS #169 with launching PowerPoint from his Duo. It turns out that launching PowerPoint 3.0 will crash any enabled Mac if you use a version of the Shared Code Manager earlier than 1.0.5. The Shared Code manager is an extension that allows OLE (object linking and embedding) to work with PowerPoint. You can fix the problem in the short term by trashing Shared Code Manager and in the long term by using an updated version of the Shared Code Manager.

Microsoft U.S. Customer Service -- 800/426-9400
Canadian Customer Service -- 800/563-9048
International Customer Service -- 206/936-8661
PowerPoint Technical Support -- 206/635-7145

Information from:
Kevin Verboort, Microsoft

 

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