Thoughtful, detailed coverage of the Mac, iPhone, and iPad, plus the best-selling Take Control ebooks.

Positive Experiences?

Positive Experiences? -- Craig Isaacs <> wrote to suggest that we not only talk about negative (but constructive) experiences in our Caveat Emptor column, but also positive experiences. Upon reflection, I realized that Craig raises a good point. It doesn't make the world a better place to print "I called Apple and they were nice to me." However, if you've had a positive experience with a company that will be instructive to other users, perhaps in pursuing a line of inquiry or working to fix odd bugs, and which may serve as a positive example for other companies, then publishing that information may improve the world.


Make friends and influence people by sponsoring TidBITS!
Put your company and products in front of tens of thousands of
savvy, committed Apple users who actually buy stuff.
More information: <>