Positive Experiences? -- Craig Isaacs <firstname.lastname@example.org> wrote to suggest that we not only talk about negative (but constructive) experiences in our Caveat Emptor column, but also positive experiences. Upon reflection, I realized that Craig raises a good point. It doesn't make the world a better place to print "I called Apple and they were nice to me." However, if you've had a positive experience with a company that will be instructive to other users, perhaps in pursuing a line of inquiry or working to fix odd bugs, and which may serve as a positive example for other companies, then publishing that information may improve the world.
Disable Caps Lock
If you find yourself pressing the Caps Lock key accidentally as much as I do, note that you can disable it entirely in Mac OS X. Open the Keyboard & Mouse preference pane, click the Modifier Keys button, and in the dialog that appears, select No Action from the Caps Lock pop-up menu. You could remap it to another modifier instead, but that might make using differently configured Macs more difficult.