Positive Experiences? -- Craig Isaacs <firstname.lastname@example.org> wrote to suggest that we not only talk about negative (but constructive) experiences in our Caveat Emptor column, but also positive experiences. Upon reflection, I realized that Craig raises a good point. It doesn't make the world a better place to print "I called Apple and they were nice to me." However, if you've had a positive experience with a company that will be instructive to other users, perhaps in pursuing a line of inquiry or working to fix odd bugs, and which may serve as a positive example for other companies, then publishing that information may improve the world.
Extend Mac OS X's Screenshots
Mac OS X has a variety of built in screenshot methods. Here's a look at a few that offer more versatility than the basic full-screen capture (Command-Shift-3):
• Press Command-Shift-4 and you'll get a crosshair cursor with which you can drag to select and capture a certain area of the screen.
• Press Command-Shift-4-Space to select the entire window that the cursor is over, clicking on the window will then capture it. The resulting screenshot will even get a nice drop shadow.
• Hold down the Space bar after dragging out a selection window to move your selection rectangle around on the screen.
• Hold down Shift after dragging out a selection to constrain the selection in either horizontal or vertical orientation, depending on the direction of your drag.
• Hold down Option after dragging out a selection to expand the selection window around a center point.
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