Apple Online Technical Support -- Apple recently revamped their online support Web pages, creating an electronic help system that doesn't require its own tech support. Organized by product type (Desktop Computers, Portable Computers, Mac OS & Applications, etc.), this area of Apple's Web site includes Frequently Asked Questions (FAQs), Apple Tech Info Library (TIL) articles, related software updates, and free-form discussion areas monitored by Apple employees. I was able to find just about anything within two or three mouse clicks, and because the pages are fairly graphics-free (I especially like the simple folder-tab motif used throughout) the information loads quickly. [JLC]
Full Screen Quick Look in Snow Leopard
When viewing files in the Finder in Snow Leopard, instead of pressing just the Space bar to enter Quick Look, press Option-Space to display the selected document in full-screen Quick Look, expanding the preview and hiding everything else that would otherwise remain visible.