Apple Online Technical Support -- Apple recently revamped their online support Web pages, creating an electronic help system that doesn't require its own tech support. Organized by product type (Desktop Computers, Portable Computers, Mac OS & Applications, etc.), this area of Apple's Web site includes Frequently Asked Questions (FAQs), Apple Tech Info Library (TIL) articles, related software updates, and free-form discussion areas monitored by Apple employees. I was able to find just about anything within two or three mouse clicks, and because the pages are fairly graphics-free (I especially like the simple folder-tab motif used throughout) the information loads quickly. [JLC]
Fun Way to Send Attachments in Mail
If you're working in a file that you want to attach to a message in Apple Mail, you can transfer the file to Mail easily: From the title bar of the file's window, drag the little proxy icon to Mail's icon on the Dock. Your Mac will make Mail the active application and open a new outgoing message, with the file attached.
(If your icon won't drag, the file probably isn't saved.)