Apple Online Technical Support -- Apple recently revamped their online support Web pages, creating an electronic help system that doesn't require its own tech support. Organized by product type (Desktop Computers, Portable Computers, Mac OS & Applications, etc.), this area of Apple's Web site includes Frequently Asked Questions (FAQs), Apple Tech Info Library (TIL) articles, related software updates, and free-form discussion areas monitored by Apple employees. I was able to find just about anything within two or three mouse clicks, and because the pages are fairly graphics-free (I especially like the simple folder-tab motif used throughout) the information loads quickly. [JLC]
How to Make an iPhone Screenshot
Want to take a screenshot of something on your iPhone or iPod touch? Press the Home button and Power button briefly at the same time, and an image of your screen will be saved to the Photos app (and will sync with iPhoto when you next connect). Don't hold the buttons too long or your device will either power down or reboot.