Apple Online Technical Support -- Apple recently revamped their online support Web pages, creating an electronic help system that doesn't require its own tech support. Organized by product type (Desktop Computers, Portable Computers, Mac OS & Applications, etc.), this area of Apple's Web site includes Frequently Asked Questions (FAQs), Apple Tech Info Library (TIL) articles, related software updates, and free-form discussion areas monitored by Apple employees. I was able to find just about anything within two or three mouse clicks, and because the pages are fairly graphics-free (I especially like the simple folder-tab motif used throughout) the information loads quickly. [JLC]
Avoid Long Hierarchical Menus
If you right-click (or Control-click) on some item, such as a file in the Finder, and one of the sub-menus has many options (Open With is a frequent culprit), it may take several seconds to open, even on a fast machine, which is annoying if you did not actually want that sub-menu.
The trick is to not pull the cursor through the menu, but in a curve around it, so the cursor does not touch any menu items until lower on the list where you wanted to go.
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