Apple Online Technical Support -- Apple recently revamped their online support Web pages, creating an electronic help system that doesn't require its own tech support. Organized by product type (Desktop Computers, Portable Computers, Mac OS & Applications, etc.), this area of Apple's Web site includes Frequently Asked Questions (FAQs), Apple Tech Info Library (TIL) articles, related software updates, and free-form discussion areas monitored by Apple employees. I was able to find just about anything within two or three mouse clicks, and because the pages are fairly graphics-free (I especially like the simple folder-tab motif used throughout) the information loads quickly. [JLC]
Just Show Me the Pictures!
Do you ever find that you don't have time to read those long email missives from Aunt Carol, but really do want to see the photos that she has lovingly attached? In Apple Mail, click the Quick Look button located in the message header. You'll get an easily browsed view of just the attached photos, and you can even add them to iPhoto, if you like!