Apple Online Technical Support -- Apple recently revamped their online support Web pages, creating an electronic help system that doesn't require its own tech support. Organized by product type (Desktop Computers, Portable Computers, Mac OS & Applications, etc.), this area of Apple's Web site includes Frequently Asked Questions (FAQs), Apple Tech Info Library (TIL) articles, related software updates, and free-form discussion areas monitored by Apple employees. I was able to find just about anything within two or three mouse clicks, and because the pages are fairly graphics-free (I especially like the simple folder-tab motif used throughout) the information loads quickly. [JLC]
Compare More Easily in Apple Mail
In Apple Mail, if you need to work back and forth between two different views of Mail's mailbox contents, you can do so quite easily. For example, you might want to look at a mailbox holding all filtered-in sales orders from the past week while also looking at a smart mailbox showing unanswered customer questions.
To avoid constantly clicking between mailbox views and losing your context each time, choose File > New Viewer window to get a second window and then arrange each window as desired.