Apple Online Technical Support -- Apple recently revamped their online support Web pages, creating an electronic help system that doesn't require its own tech support. Organized by product type (Desktop Computers, Portable Computers, Mac OS & Applications, etc.), this area of Apple's Web site includes Frequently Asked Questions (FAQs), Apple Tech Info Library (TIL) articles, related software updates, and free-form discussion areas monitored by Apple employees. I was able to find just about anything within two or three mouse clicks, and because the pages are fairly graphics-free (I especially like the simple folder-tab motif used throughout) the information loads quickly. [JLC]
Thoughtful, detailed coverage of the Mac, iPhone, and iPad, plus the best-selling Take Control ebooks.
Customize Open/Save Dialog Sidebars
You can customize the sidebar in an Open/Save dialog the same way you can in a Finder window: you can reorder the position of items, drag them off into puff-of-smoke oblivion, and even drag a folder from the dialog's list into the sidebar.
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Sharon Zardetto
Apple Online Technical Support
by Jeff Carlson 
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