Apple Online Technical Support -- Apple recently revamped their online support Web pages, creating an electronic help system that doesn't require its own tech support. Organized by product type (Desktop Computers, Portable Computers, Mac OS & Applications, etc.), this area of Apple's Web site includes Frequently Asked Questions (FAQs), Apple Tech Info Library (TIL) articles, related software updates, and free-form discussion areas monitored by Apple employees. I was able to find just about anything within two or three mouse clicks, and because the pages are fairly graphics-free (I especially like the simple folder-tab motif used throughout) the information loads quickly. [JLC]
Move to Top Shortcut in iPhone
On an iPhone, flicking all the way back up to the top of a long Web page can be a real drag. Instead, a single tap on the status bar moves you to the top of a page. (The status bar is where the clock is.) This tip also works in other apps, like Mail, Contacts, etc.