Microsoft Publishes Wrong 800-number
In the "Oops" department this week, we’ve heard that Microsoft sent out a letter about upgrading Word to a bunch of customers. This letter listed an 800 number that people could call, but the number listed goes to a consultant who’s a tad displeased to be receiving a lot of calls from Word users, especially since he pays for every call. It sounds like a Freudian slip for a company that has eschewed toll-free support for so long.
Edward Reid — [email protected]