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DiskExpress II/SuperLaserSpool Conflict

DiskExpress II/SuperLaserSpool Conflict — Jonathan Feinstein of Shrink2Fit Software has contacted us again to report an oddity that users of DiskExpress II and SuperLaserSpool 3.0 may face.

DiskExpress II, a disk optimization system extension (actually, it’s a control panel) from ALSoft puts up a dialog box the first time it runs on your computer during the startup process. Basically, the dialog says, "Please read the manual! Have you read it yet?" and asks the user to acknowledge before it continues. When SuperLaserSpool 3.0, the newly-updated print spooler from Fifth Generation Systems, is loaded, though, DiskExpress II flashes this dialog on the screen and makes it go away unanswered. As a result, DiskExpress II does not load.

Since this dialog box only comes up the first time you start up your Mac after installing DiskExpress II, you can avoid the problem entirely by removing SuperLaserSpool temporarily, restarting the computer, acknowledging DiskExpress II’s dialog box, then reinstalling SuperLaserSpool and restarting again. It’s likely that this problem won’t occur if you’ve rearranged your extension loading sequence so SuperLaserSpool loads after DiskExpress II, but since it will be an issue only once, temporarily removing SuperLaserSpool is a simpler approach.

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