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La Cie Software Updates Online

La Cie Software Updates Online — Users of La Cie’s Silverlining disk formatter and other software products have long been frustrated by La Cie’s software update policy. First, La Cie never told customers about updates, and when you learned about them yourself, obtaining them involved the irksome process of sending your original disks to La Cie along with payment. Given that history, La Cie customers will rejoice to learn that La Cie has set up a Web site which, along with some decent technical information and product info, includes updaters to current versions of its Silverlining, Silverscanner, and Joule RAID software. You still must have an original version to upgrade, but this sure beats relying on the postal service or word of mouth. Possibly the only folks happier about this than La Cie’s customers are La Cie’s technical support staff. [GD]

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