Apple Online Technical Support — Apple recently revamped their online support Web pages, creating an electronic help system that doesn’t require its own tech support. Organized by product type (Desktop Computers, Portable Computers, Mac OS & Applications, etc.), this area of Apple’s Web site includes Frequently Asked Questions (FAQs), Apple Tech Info Library (TIL) articles, related software updates, and free-form discussion areas monitored by Apple employees. I was able to find just about anything within two or three mouse clicks, and because the pages are fairly graphics-free (I especially like the simple folder-tab motif used throughout) the information loads quickly. [JLC]
Subscribe today so you don’t miss any TidBITS articles!
Every week you’ll get tech tips, in-depth reviews, and insightful news analysis for discerning Apple users. For 29 years, we’ve published professional, member-supported tech journalism that makes you smarter.
Registration confirmation will be emailed to you.