The J.D. Power and Associates research firm found Apple had the highest ranking in a survey that weighted a number of usage factors among both business and personal owners: 811 on a scale of 1,000 for personal use, and 803 for business. The big surprise? LG beat out BlackBerry's RIM for 2nd place for personal use (776 to 759). Over 3,200 smartphone users were surveyed.
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