Over at Macworld, Lex Friedman has a summary of a number of high-profile instances of customer outcry regarding Apple products. It’s instructive to see how Apple responds to such complaints, since it could suggest more and less effective ways to give the company feedback.
Subscribe today so you don’t miss any TidBITS articles!
Every week you’ll get tech tips, in-depth reviews, and insightful news analysis for discerning Apple users. For over 31 years, we’ve published professional, member-supported tech journalism that makes you smarter.
Registration confirmation will be emailed to you.