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Is the Phone Call Going Away?

This piece in the New York Times resonated, since we always schedule staff calls (which mostly take place via Skype) ahead of time, and even off-the-cuff calls are confirmed first via iChat. Phone calls out of the blue are usually pre-announced by caller ID, and most of those that aren’t tend to be from telemarketers. We approve — phone calls should request your attention and respect your schedule, not demand that you drop everything for an unknown reason.

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