Apple has created an extended repair program for the iPad Pro Smart Keyboards due to “functional issues” that include sticking and repeating keys, sensor issues, problems with the magnetic connector, connection issues, and unresponsive keys. The program covers Smart Keyboards for both the 9.7-inch and 12.9-inch iPad Pro models and extends the warranty by an additional two years, for a total of three years. If you paid for a replacement for a Smart Keyboard that’s eligible for the new program, Apple will give you a refund — contact an Apple Store or Apple Authorized Service Provider if Apple doesn’t get in touch with you first.
Subscribe today so you don’t miss any TidBITS articles!
Every week you’ll get tech tips, in-depth reviews, and insightful news analysis for discerning Apple users. For over 33 years, we’ve published professional, member-supported tech journalism that makes you smarter.
Registration confirmation will be emailed to you.