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Botched Firmware Update Bricks Smart Locks

Home automation can be great, but it’s not without downsides, as owners of the LockState RemoteLock 6i have discovered. An errant software update rendered the remote control aspects of their locks inoperable, although the locks can still be unlocked with a key. Airbnb hosts are particularly affected because RemoteLock locks can be integrated directly with Airbnb to manage and monitor Airbnb properties remotely. The worst part? To fix the problem, users must ship their locks to LockState to replace the firmware, which takes 5 to 7 days, or LockState can send a replacement lock, which will take 14 to 18 days. Either way, owners of these locks must physically remove them to address this digital problem.

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