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iFixit CEO Explains Why Repairs Are Good for Business

iFixit has spent years compiling repair guides for all of Apple’s products, including the new iPhone 8, which iFixit flew to Australia to obtain in order to publish a guide before most of the rest of the world had woken up. iFixit CEO Kyle Wiens sat down with Adam Minter of Bloomberg for an interview in which he extolled the virtues of repair, including the creation of blue-collar jobs, sales of replacement parts, and reducing overload on the vendor. Wiens points out that Apple has 500 repair shops to service 1 billion iPhones. His best line in the article comes in response to Apple claiming it designs for durability, not repairability: “It seems a little bit detached from reality to say that we design products not to break that have glass on both sides and come out of your pocket 10 times per day.”

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