Wall Street Journal Examines Apple’s Retail Operations
The Wall Street Journal has published a detailed look inside Apple’s retail store operation, giving us a glimpse at a workforce that is well-trained and tightly controlled. If you’ve ever wondered what it’s like to work in an Apple store, or just how Apple hit on its wildly successful approach after years of languishing in computer superstores, click through from the Google search results (the only way in for those who don’t subscribe to the Wall Street Journal).
Get a library card! If you sign up for free at your local public library, chances are very good that you will be able to access the contents of the WSJ for free, online, with no hassle. I just now logged on to my library account and read the full text of this article. BTW, a citation in TidBits would have helped, so here it is:
Secrets From Apple's Genius Bar: Full Loyalty, No Negativity
Yukari Iwatani Kane; Sherr, Ian. Wall Street Journal (Online) [New York, N.Y] 15 June 2011
Now, get that card and have at it!
Good point. I did this yesterday at the Seattle Public Library, although their links to take one to the WSJ archives are outdated, and I spent five minutes figuring out where to select WSJ articles!
A wonderful idea, but not something I can point tens of thousands of people around the world to. It's a bit annoying that the WSJ won't let others link into the full text of their articles, but does let Google do it; hence the Google link.
Hi, Adam- I did click through the Google links, several times, only to get a message returned that states that the page "has been removed". That was why I wrote about the alternate library access. Thanks.
That's odd - when I clicked "Follow Link" above, it gives me a Google results page, and when I click the first result on that page (which obviously goes to wsj.com), I get the full article. What might you be doing differently?
OK, I've changed the link from a Google search link to a bit.ly shortened link, which might help the encoding problem in RSS and other places.