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Tonya Engst

Tonya Engst

Tonya Engst co-founded TidBITS with Adam Engst back in 1990 when publishing on the Internet was either strange or revolutionary, depending on your viewpoint. Since then, along with performing nearly every imaginable role involved in running TidBITS, she has worked at Cornell University's academic computer store (selling Macs, PCs, and NeXTs), worked at Microsoft as a technical support person, written and co-written several books, written oodles of articles for the likes of MacWEEK and Macworld, become a parent, edited various books, and worked as editor-in-chief for the Take Control series of electronic books through 2017.

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Help! The Art of Computer Technical Support

I've earned a living through supporting or selling computer software and hardware in one capacity or another for almost five years now, and I've always been bothered by the paucity of materials about the field

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Little Mac Word Book

Microsoft's Word has a ton of options buried in its menus, though it can take patience to make these options show their heads and perform their tricks

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Apple Prices Slashed

On February 3rd, Apple announced price cuts, free deals for potentially irate customers, new PowerBooks, and the shipping of the Quadra 700 upgrade board. Price Cuts -- Those who have watched the Macintosh market over the past several years will not be surprised to learn that Apple has announced yet another round of list price reductions