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Open Files with Finder's App Switcher

Say you're in the Finder looking at a file and you want to open it with an application that's already running but which doesn't own that particular document. How? Switch to that app and choose File > Open? Too many steps. Choose Open With from the file's contextual menu? Takes too long, and the app might not be listed. Drag the file to the Dock and drop it onto the app's icon? The icon might be hard to find; worse, you might miss.

In Leopard there's a new solution: use the Command-Tab switcher. Yes, the Command-Tab switcher accepts drag-and-drop! The gesture required is a bit tricky. Start dragging the file in the Finder: move the file, but don't let up on the mouse button. With your other hand, press Command-Tab to summon the switcher, and don't let up on the Command key. Drag the file onto the application's icon in the switcher and let go of the mouse. (Now you can let go of the Command key too.) Extra tip: If you switch to the app beforehand, its icon in the Command-Tab switcher will be easy to find; it will be first (or second).

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AT&T Runaround for Early iPhone Adopters

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While many early iPhone purchasers are pleased with Apple's offer of a $100 Apple Store credit for those who purchased the initially pricey gizmo early on, and some are thrilled with the 14-day price protection policy that provided a $200 refund to those who bought in the two weeks immediately before this month's price drop, we hear that some iPhone customers who bought at an AT&T Wireless store have gotten the runaround when attempting to settle up. (See "iPhone $100 Store Credit Process Posted" (2007-09-14) for details on the refunds.)

Seeing that Apple's Web site referred AT&T purchasers back to the AT&T store where they purchased their iPhone, one such buyer went to the store last week, and was told they would call when they found out more about the company's plans. When this buyer went back to the store today, having not received the promised return call, he was told they could no longer help him, because it had now been more than 14 days since he'd purchased the iPhone.

The fine print in Apple's $100 credit offer says that iPhone buyers who purchased from an AT&T Wireless store but aren't able to get price protection may submit a claim, so even if AT&T's outlets can't figure out what they're doing, their iPhone customers may not be totally lost. In this case, AT&T customer service finally agreed to apply a $100 credit to the buyer's cellular service account, and told him to pursue the other $100 with Apple.

 

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