Alicia Katz Pollock
Alicia Katz Pollock has been working with computers since designing a database on an Apple IIc for her father's dental practice when she was 13. Today she is a consultant at Royalwise Solutions and a course author for Lynda.com. She holds a variety of Apple, Microsoft, and Intuit certifications.
Your Mac’s Wi-Fi should automatically connect to a remembered network when you turn on or wake up your Mac. But sometimes you have to remind it how.
Recovering a user’s forgotten password used to require special tools or creative administrative management. It’s fairly easy in recent versions of Mac OS X, but many of us still have or need to help people with older operating systems. Here are all the different ways to get back into a Mac if you’re locked out, no matter what version of Mac OS X it’s running.
Apple’s Contacts app is much more than Grandma’s little black book, and its integration with your Mac gives it a lot of flexibility. For what it can’t do, others have picked up the slack.
Consultant Alicia Katz Pollock was called in to help a user whose cursor was jumping around inexplicably in a Microsoft Word 2011 document. The solution may feel random, but should be welcome if you’re suffering from a similar problem.
Most people don’t realize that Time Machine backs up their Dropbox folder by default. This is either a nice secondary backup of key information or a waste of precious hard drive space for files that are already being duplicated to the Dropbox Web site.
An update to the Bento personal database program changes how the app integrates with iPhoto and Calendar/iCal. Be careful to make sure you don’t lose necessary capabilities unexpectedly.