A follow-up to the Wall Street Journal’s investigation into Apple’s problematic iPhone security design reveals that victims are being locked out of their iCloud accounts.

The Wall Street Journal reports on a spate of attacks in which iPhone thieves obtain your passcode and then change your Apple ID password, disable Find My, make purchases with Apple Pay, and more. Some attacks are as simple as the miscreants surreptitiously watching you enter your passcode; others involve violence. Read on to learn how to protect yourself.

In the unfortunate event that a family member dies without sharing passwords or other Apple account information, there’s still a way to get Apple to provide access. Read on for details.

Can you imagine what life would be like if Apple locked you out of your Apple ID? Unfortunately, it can happen through no fault of your own and may not be easy to fix.

Have you forgotten your Mac’s admin password, or need to help a friend or client who has lost it? Here’s how to reset it, but beware that doing so prevents access to the account keychain’s collection of login credentials.

Recovering a user’s forgotten password used to require special tools or creative administrative management. It’s fairly easy in recent versions of Mac OS X, but many of us still have or need to help people with older operating systems. Here are all the different ways to get back into a Mac if you’re locked out, no matter what version of Mac OS X it’s running.